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Reviews of Elphinstone Hotel 2 stars

Sai Nivas, 149, P D'mello Road,Caranac Bunder, landmark yellowgate police station , 400001 Mumbai, India

#57 of 713 hotels in Mumbai

Guests' Choice

Review score

Based on 501 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    7.8

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 11 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing comes to mind

    I have stayed here before and would return again. It's a nice clean hotel with welcoming and informative staff. The restaurant downstairs from the hotel is fabulous and cheap.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi was not much stable

    Location , comfortable small room

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It's on a main road, so more difficult to walk or cross. And it's Mumbai so a lot of noise during the day but surprisingly quiet at night.

    Super friendly staff and great service. From the front desk to the chef, always willing to help. We are budget travelers and appreciated both the location and the price. Just a short taxi ride to most tourist sites. Breakfast was provided and room service was available.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    9.0
    Great service, comfortable stay, great breakfast and good location
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The road outside is a bit busy and is hard to cross (i just followed locals closely to do it) but that is not the hotels fault. But on the other hand is easy and well connected to everything i used uber to move around and local train Masjid station is just a 8min walk

    Amazing service by the staff, deluxe room was very comfortable, breakfast was amazing and different everyday. The best are the receptionist which super helpful, they helped with all my needs. They changed my money for me at a great rate, helped me understand the trains system, etc..

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    No restaurant. However they do have arrangement with local restaurants to get lunch and dinner. Also they do have a dinning place.

    Staff behavior, cooperation, family safety,

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Safe, trustworthy, good value for amenities.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    The food was OK, but I suggest an upgrade in quality. The neighborhood was difficult for me with being relatively far from the sites, and also the area was congested and difficult to navigate by walking. So you will need to book taxis to get places. Maybe my expectations were too high. I had issues with the pollution. My lungs and throat became sore and congested and was exacerbated by the high heat and humidity. However that is not the hotel’s fault.

    My communications with Hemond were excellent! He is super helpful and understood me well. He is respectful and trustworthy. I missed my original flight and was worried the hotel wouldn’t know, and through the site messaging, he responded immediately and graciously. He also helped me with several other essential needs issues and cared about my safety and happiness. The staff was very caring and professional. The hotel room was comfortable and clean.

    Stayed in October 2024

  • Reviewed: 1 November 2024

    9.0
    Recommended for solo travellers, due to room size
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small room and no ventilation

    The room had a kettle, it was air conditioned, had a TV and a ceiling fan

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Wouzld stay again and have actually sted there afterwars
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    There are only limited shops, restaurants or other amenities around so you'd typically take a taxi or an Uber.

    The hotel itself is clean affordable and really quite nice. So would stay and have stayed there again. So all in all highly recommended.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    8.0
    Would book again in a heartbeat!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Nothing really, maybe the location, but that would be nitpicking as the CPO is still within walking distance and if you really need a quicker way you can always flag down a taxi Ola or Uber. So nothing negative really in my opinion.

    A fabulous place at an excellent rate, what else can you possibly expect? Hemond, the manager, runs the hotel like a really excellent home away from home, professional, when it counts and personal, like a family hotel, where you truly feel welcome and where excellent communication, way beyond middle ground, makes this a remarkable place. Would stay again there in a heart-beat!

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Good stay, lovely staff.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights

    Location is slightly tricky, need to walk for good 15 min to leave bypass/wide busy road.

    Great staff, helpful and friendly. Rooms have no windows but take it as a bonus ( no outdoor sounds!)

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    We’d definitely stay again!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The fire alarm kept going off because of people smoking in their rooms - that shouldn’t be allowed.

    The staff, the bed, the value for money.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Excellent value for money, comfortable and lovely attentive staff - we’d stay again.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Just a couple of little things that would be useful like towel rails in the bathroom & a hand towel for the basin.

    The service from the staff was outstanding - helpful, kind & very responsive. The value for money is fantastic. The beds were SO comfy.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    The staff were absolutely lovely, they were very accommodating and the room was clean.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was really good!

    The location was good in relation to the sight seeing area and the gateway of India.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    9.0
    good, clean, value for money
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    You can hear the noise from the road from some of the front rooms - the AC kind of blurs this out but to be aware.

    Clean and safe hotel with AC and very attentive staff. Good value for money- good breakfast. Hemond the owner is very kind. As a solo female traveler I felt safe here.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Double bed was to single beds pushed together and kept moving apart

    Very clean

    Stayed in September 2024

  • Reviewed: 13 October 2024

    9.0
    Great value comfortable stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    it's really hard to pick holes for the money it is excellent. the coffee and the juice at breakfast could be better

    the staff are so helpful, going above and beyond, just lovely

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Very nice staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Neighbourhood. :)

    Staff was great and everything else was avarage.

    Stayed in July 2024

  • Reviewed: 29 September 2024

    8.0
    Enjoyed our stay here
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No towel drying rack

    Friendly staff, comfortable large room, tasty breakfast, two good afordable restaurants are below the hotel from which you can order food to your room

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Brilliant stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Brilliant place. Very clean, comfortable, and good quality. The staff are all awesome, so friendly and helpful. Very good value for money. A very good base from which to explore.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable and small hotel with a good breakfast and very attentive staff. Located near the Crawfort market and with a couple of good local restaurant options near the door.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    A calm and comfortable refuge in busy Mumbai
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Very friendly and helpful staff. Compact but comfortable rooms, with a lovely lounge area to sit and relax, read papers or have a cup of tea. Lovely breakfast too, chef was very attentive.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and well maintained. Staffs are very helpful.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    7.0
    A Good Hotel In A Grimy Location
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is shoddy and 3rd rate. The entrance to the hotel is ugly and dirty. They don't display their suites on Booking.com. You have to book them privately. They dont have a restaurant and you have to order food from an adjacent restaurant . For the location, the building and the lack of restaurant, they are pricey with around 4300/- per night for a standard room.

    A clean and comfortable hotel with friendly and helpful staff and a simple but wholesome complementary breakfast.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed were not properly cleaned, hairs were seen of those who used before which we found very poorly cleaned.

    The reception staff were very good & professional

    Stayed in June 2024

Showing 1 – 25

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