Great value for money, very helpful and polite staff and very well located.

Stayed in August 2024

The facilities definitely need to be updated. The room key and whole scan system are too outdated. Same as the room decoration and furniture. Frankly speaking, a self-rated 5 star hotel, the breakfast should be improved a lot. However, we stayed for up to 15 days, the restaurant staff asked us to order any food we like to eat so that we didn't face any problem with the limited choice of buffet breakfast. Moreover, the room airconditioner has a very bad direction of the wind, it goes right to your face and head when you are lying on the bed. We try to change rooms but every room is the same design. The housekeeping finally ended up sticking a sheet of newspaper on the air outlet.

Nice and quick response to the services. Very well done housekeeping services and room cleanliness.

Stayed in September 2024

The Gym equipment did not worked. Did complained but nothing happened.

Good and exceptional hotel in the midst of all other fraudsters in Delhi. I liked the hotel and will visit again to this hotel

Stayed in August 2024

Medal kit was not available

Location

Stayed in August 2024

There was a peculiar smell in the lobby and the towels and napkin weren't properly clean.

Liked the location and general Ambience of the hotel.

Stayed in August 2024

Checking in and actually getting into the room took about 2 hours. This kind of experience should be avoided for any customer. For one day the lobby AC wasn't cooling or was shut off and we had to notify the staff and it took them some time to rectify. Anyways we decided to head off in the meantime.

The room was good. It was a connect room (as per booking details). Cleanliness was good. Staff is ok too. The price should have been better. Property is located very close to the commercial area in South Delhi. Buffet breakfast had reasonably good options and the food preparation was very good.

Stayed in June 2024

Nothing in particular

The checkin was smooth. The stay was good overall.

Stayed in July 2024

They charge 100 rupees for 2 plates and cutlery. Felt weird

Nice place at convenient location at good rates

Stayed in May 2024

Breakfast is sucks

Location is good

Stayed in June 2024

I have to make multiple call to arrange extra bed

Breakfast was good I also like location

Stayed in June 2024

Bed and pillows are plus at this hotel but very basic breakfast and below overage taste. Cafe staff need to be train well for serving guests and make wishes. Bhawan is a Pillar for this hotel and such a wonderful guy with great hospitality from him.

Stayed in June 2024

The location is centrally located, only didn't like the wine shop in front and some crazy crowd near.

The management staff and the facilities.

Stayed in May 2024

Wifi access is limited to 2 devices unless one asks at the front desk. Nowadays, with a smart phone, smart watch and a laptop/tablet, 3 devices are the minimum. I was asked to pay for snacks that i didn’t take, but they believed me and didn’t have to pay. It was their mistake.

Its location near the mall. The staff was courteous and very willing to help. Glass or plastic water bottle; fridge; kettle and a lot more.

Stayed in May 2024

I booked the room with king size bed option but i was provided twin single beds and I was not even informed about this at the time of checking.

The rooms were spotlesslessly clean,the front office personnel were very helpful and efficient.The room service was also quite fast.

Stayed in May 2024

Housekeeping was disappointing

Location and decent family place

Stayed in May 2024

First, I had booked (specifically) a king bed room but I was given a twin room, with very short (I am tall) and narrow beds (claiming that there were no king room available in the hotel at that time). They promised to change the room for me the next day, but that never happened until the end of my stay (3 nights). Second, on my arrival, they showed me the room I had been assigned and I had to decline it because of the strong smell of smoking inside (in spite of their non-smoking policy). The receptionist was kind enough as to showing me a second room (which had an even worse smell of smoking), then a third one (which I kept, since the smell was almost neutral, although not 100%). Third, the rooms are a little small for a 4-star (5-star according to other booking platforms) hotel, but comfy (as a solo traveler it was ok for me). Fourth, in the restaurant, they have an ambient music. One single song. It is not even a song. It is rather a short phone ringtone which repeats over and over again, becoming really annoying. Breakfast was short, so I managed to ignore it but, at dinner, I has to ask the waiter to either change it (which they can’t) or stop it altogether (which they fortunately did on my request). This is not necessarily a negative review, but rather as a suggestion that I hope the hotel management will read and consider for the future. Last, the rates were a bit pricey considering the size of the rooms and beds, but I guess it is the location and the cleanliness what the travelers pay for (as an added value).

The hotel has a nice design and it is located in a high-end area, at 20-30 minutes, by car or tuk-tuk, from the most important attractions in Delhi (including the railway station). Rooms are clean (they are cleaned on an everyday basis). Bedsheets and towels are clean and sanitized (smell bleach) and changed every day too. Detailed toiletry provided in the bathroom (including a dental or a shave kit). The restaurant has a considerable variety of food (a la carte) and tasty preparation. Breakfast also has a decent variety and good quality food.

Stayed in May 2024

Price and facilities

Stayed in May 2024

Friendly and helpful Staff, My big thanks to the gentleman by the name Of Sumit (I think he works front office)

Stayed in April 2024

Reception officers should be smiling and should warmly welcome the guests.

Stayed in April 2024

The inddor buffet area gets crowded at times as during summer its diffuclt to sit on the open terrace in the morning.Most importantly,it would help me if the bed could be a little hard,they are very soft,I prefer hard beds.

Very friendly staff,excellent location and spotlessly clean rooms as well as linens.All the staff were very helpful and the front desk personnel were really fast and accommodating.

Stayed in April 2024

The biggest problem was the Wi-Fi was not working and that caused problems for me.

Stayed in April 2024

Not much view even from the 6th floor. Sink drainage problem. Smelly alley to the outdoor breakfast area,

Hotel send message confirming the booking. Since arrived early had to wait an hour to checkin. Lift secutity with card incert. Walking distance to the malls. Toiletry including shaving kit. Nice beds, mini-bar, free bottled water, security locker, ironing board etc.

Stayed in March 2024

Only We don’t like our bed u can feel the springs metal mattress and not comfortable our back. We ask the staff if they can change the bed or room. They don’t even pay attentions

The location was perfect close to the city centre and attractions, malls. The breakfast was delicious and had a great variety of options.

Stayed in March 2024

1. We booked 2 rooms one of which was supposed to be the Premium room and the other was regular room. We found no difference between the two in terms of amenities and siz and there was no Extra Large Double Bed as was written in the options. We paid more than INR 4000 more for no extra comfort or amenities 2. We took the No Breakfast option and the price for breakfast for each pax was advertised as INR350 (4,0 Euro approx) When we were settling the bill the hotel insisted we pay INR650 plus tax (7 Euro plus tax) for each pax breakfast which we refused to pay. The staff had some explanation that they charge more raegrdless of what is mentioned in Booking.com which made no sense to us. We challenged this demand and we stuck to the price that was given in Booking.com. and settled the bill at INR350(4E). However later I got a call from the hotel Manager insisting we had paid less and they demanded we pay up the balance. We told the hotel to take up the matter with Booking.com and settle the issue. We are deeply dissatisfied by the Hotel's attitude towards this whole incident.

the location and behaviour of the staff. Centrally located and walking distance to some of the best malls and food places in Delhi.

Stayed in March 2024