1 Heinrich Heine St. (Off 30 Moriah Blvd), Haifa, 34485, Israel
#30 of 37 hotels in Haifa
Guests' ChoiceBased on 68 hotel reviews
7.7Cleanliness
7.9
Comfort
8.2
Location
8.9
Facilities
7.4
Staff
8.6
Value for money
7.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 July 2023
Alexey
IsraelSome of the facilities is not fully working, for example the sauna, even we tried to make it work, we didn't succeed in the mission. It's just not heating up as it should and there's no lighting inside.
The location is wonderful, close to restaurants and places with local food. There's a small park with a fish pond on the other side of the street so you can go there with your kids (if you travel with kids). If you include the breakfast, you'll not be un-satisficed. For breakfast you get an ordinary "Israely breakfast" with hot and cold drink for your choice. Also what I can notice as a good point is the free parking in front of the hotel, all the parking in the area is paid (use Pango or Cello Park).
Stayed in June 2023
Reviewed: 2 July 2023
Jacqueline
United StatesThe staff are knowledgeable and friendly. They suggested an excellent restaurant nearby for dinner on shabbat. Quiet, comfortable and clean. The rooftop relaxation area is serene.
Stayed in July 2023
Reviewed: 5 June 2023
Michael
United StatesThe property itself was fantastic, great location green well maintained and kept. The only downside was the rusty water, see above
The front desk assistant who helped us was fantastic I can’t remember his name, I think shalom(?). The rooms were adorable the location was great the food at breakfast was delicious the bed was comfortable. Only one complaint and that was that the water coming out of the sink and bathtub was rusty and orange and no amount of running the water fixed it. The entire time we were there we had to wash with rusty water we even tried a different room and it made no difference. We were told they changed their water heater but this is something they should work out before letting people back in the rooms.
Stayed in May 2023
Reviewed: 9 April 2023
Ariela
Israelpoor facilities for breakfast. missing amenities in room: hair dryer, reading light only on one side of the bed, etc. Hotel quite old, needs renovation.
location.
Stayed in April 2023
Reviewed: 31 March 2023
Roni
Israelwe slbeeded wine opener and there wasn’t Isu to talk to. the person answered was from other hotel and could not Hemo. we had to walk to tjr center and buy one.
location and building
Stayed in March 2023
Reviewed: 11 March 2023
Peter
Canadaroom lighting was a little dim. the property could also use a fresh paint job.
the responsiveness of the staff, the location, and the cat by the entrance. Eton (spelled correctly?) the restaurant manager was also tremendously attentive and responsive. the food was great too.
Stayed in March 2023
Reviewed: 18 February 2023
Shir19
IsraelIt was all good
Great location, helpful and friendly staff, big comfortable room
Stayed in February 2023
Reviewed: 14 February 2023
Miriam
Israelnot seeing anybody, except a wild boar on the sidewalk opposite the hotel
As I planned to come around 20 I was told to use the code to enter, the key was on the desk and after my early check out left the key in the same spot and left. DIdn't meet anyone of the staff, and also didn't hear anyone. The place itself was very clean, and had everything to make for a comfortable stay.
Stayed in February 2023
Reviewed: 9 January 2023
Joern
Germanytowels are changed every day, please take care of the environment and change only when placed at the ground
free coffee in the entrance, Sauna, quite place
Stayed in January 2023
Reviewed: 15 October 2022
Naomi
IsraelThe bathroom fixtures need to be renewed.
Friendly staff, great location beautiful design, and great ambiance. Very nice breakfast. Pleasant rooftop to relax in.
Stayed in October 2022
Reviewed: 23 June 2022
Anna
United Statesthe plumbing was subpar, our bathroom didn’t flush sometimes and the bathroom was pretty worn out, rusted shower doors, etc.
location is great. there is parking. nice eclectic decor.
Stayed in June 2022
Reviewed: 11 April 2022
Alexander
United StatesCleaning.
Breakfast was excellent.Reception was very good.
Stayed in April 2022
Reviewed: 8 July 2024
Tsvi
IsraelThey used to have breakfast and a restaurant on site but they stopped it due to economical challenges, thi sis a disappointment, but it is understandable.
Everything. This is not the first time that we stayed there. it is a very nice and quiet small-size hotel. Simple and comfortable and easily accessible.
Stayed in April 2024
Reviewed: 17 February 2024
Monika
IsraelVery good location, nice spacious room, great balcony
Stayed in February 2024
Reviewed: 10 October 2023
Dan
IsraelExcellent hotel at an excellent location with a friendly and amazing staff
Stayed in October 2023
Reviewed: 28 August 2023
Emanuel
IsraelNot clean Broken facilities Brown water Unpleasant staff
Location
Stayed in August 2023
Reviewed: 12 August 2023
Eugene
United StatesNothing comes to mind.
Everything was as expected and more. Starting with the check-in and throughout every day of our stay. Breakfast included in the very positive experience of our stay at this hotel.
Stayed in August 2023
Reviewed: 23 May 2023
Ted
United StatesNothing
Eleanore was exceedingly helpful in helping us get taxis and tours. Coffee machine in lobby was very enjoyable. We could walk to restaurants.
Stayed in May 2023
Reviewed: 29 April 2023
Geries
IsraelNothing I couldn't even get the room I had to search for another hotel because I couldn't open the door and no reception
Stayed in April 2023
Reviewed: 11 October 2022
Rena
United StatesI'd like to see screens on the windows in the bathroom (and anywhere else where a window can be opened) so that moths and other insects don't fly inside.
I didn't get to take advantage of the breakfast... but I have had it several years ago and I remember it being lovely.
Stayed in October 2022
Reviewed: 11 June 2022
Stephen
Canadathe hosts were wonderful. Breakfast was delicious and the cappuccinos were amazing. thanks
Stayed in June 2022
Reviewed: 10 March 2022
Daniel
Israelrepairing the water pipes just before check-in caused choked brownish flows for half an hour in the bathroom noise from the waterflow everytime neighbours used their bathroom at night
Stayed in March 2022
Reviewed: 19 February 2022
Eviatar
IsraelBathtub wasn’t clean, no water pressure in the shower, not enough water bottles, empty minibar, squeaky and uncomfortable office desk, terrible pillows.
Great staff, quiet and peaceful room and location, nearby parking, nearby grocery, coffee shops, and restaurants.
Stayed in February 2022
Reviewed: 29 June 2024
Shlomo
IsraelThere are no comments available for this review
Stayed in June 2024
Showing 1 – 25
Florence, USA
Garmisch-Partenkirchen, Germany
Marseille, France
San Ignacio, Belize
Bundaberg, Australia
Lido di Ostia, Italy
Camogli, Italy
Thanh Hóa, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content