More elevators.

From the moment we checked in the staff's attention was exceptional. Room was upgraded without asking, late check out as well. Tal Rubin was always available and asking if everything was satisfactory. Room was cleaned daily. Food was fresh with great range of options for children and adults. The entertainment was interesting and entertainment team always engaging and fun. They did a great job.

Stayed in June 2024

N/a

We were welcomed by the assistant general manager, Tal Rubin, who accompanied us and gave us her personal attentions during our whole stay and made us feel like VIP's. Also the general manager, Roi, was available all the time. The service in the dining room and restaurants during all the meals was excellent, a huge variety of dishes and each dish was more delicious than the other, you can't find better in a luxurious restaurant. There are also the special corners made for children in the restaurant and coffee corner. During the day children are being entertained according age groups. The rooms are simple but clean. The entertainment in the evening is very professionnal and no detail was left out.

Stayed in June 2024

Tal the manager was great and helped us with everything and made our vacation there beyond our expectations. A lot of activities for the kids and family.

Stayed in May 2024

There were limitations in the hotel, but I know the reason is the situation in the country.

We wanted to have vacations. We got it. The food was so delicious, different and fresh. Maybe not many types of alcohols, but it was enough for us. There was typical alcohol, various drinks, juice, ice juice and other. Room was clean. Shirley is the big heart of this hotel. She has decided our problem with lightning speed. Thanks to her for personal approach. I have never seen hotel’s manager like her. It costs more than the price of this hotel. Clean, tasty and comfortable.

Stayed in March 2024

Shirley with Tal and I can't find the words to describe a nice welcome with a smile

I went to visit Eilat with my wife during my vacation and the welcome was fantastic and the hosts are fantastic

Stayed in July 2023

great amenities, amazing staff and food

Stayed in April 2023

a lot of children

Delicious food and great location!

Stayed in March 2023

Amazing service. Personal approach. Great beach. The room and bed were excellent. Also did Cruze from the hotel which was great.

Stayed in February 2023

I really appreciate the 10 days in this hotel

Stayed in January 2023

I was disappointed that the pool and beach closed at 5:30 and the pool was actually gated to make sure nobody could get in. This made it so there was nothing to do in the hotel after 5:30pm (at least before the show after dinner).

The food was excellent and staff was very friendly. The staff went above and beyond to make sure you were enjoying your stay. The hotel brought a tray of fruit one day and chocolates the next which was incredibly nice. The room also smelled weirdly good.

Stayed in January 2023

The atmosphere in the hotel, the warm attitude, nothing is missing, you don't have to leave the hotel, everything is there, an amazing entertainment team! Good food and the Italian restaurant it was just fun to eat in, such a good atmosphere and wow food! I really recommend it, it's a really good hotel, the kids have activities all day, and the performances at the high-class hotel are just fun! Totally worth the money!

Stayed in December 2022

The elevators were sometimes annoyingly slow.

Everything in one hotel. So much to do and the food is amazing. Private beach, huge heated pool, amazing chef created meals, entertainment for the whole family and great service. Before booking I thought the price was high but after staying I know it was a great value.

Stayed in December 2022

In my opinion if it's all inclusive hotel. So should be some drinks inside fridge. Tea and coffee also will be not a bad idea.

Breakfast is good. Location is far from the city center. You will need a taxi or car.

Stayed in November 2022

1. false advertising: due to construction, there is no windsurfing offered. 2. the Childrens entertainment, one man was dressed as a transvestite.. inappropriate and unnecessary for children. better to dress as a clown.

the staff, especially Ivan, the front desk manager, Mohammad, the dining manager, and federico, the barman, we’re all exceptional. the staff was excellent, including the cleaning concierge and everyone else. Ivan noticed details which we didn’t even point out, like my birthday, and sent us exquisite gifts like fine chocolates, wine, and fragrance! I was so surprised and happy! the food was amazing! vast selection and taste! the pool and music was great. beach had gorgeous clear waters, rainbow smiling fish, and snorkeling accessories.

Stayed in November 2022

The pool is a little bit dirty.

It's our second stay in this hotel. Very close to the beach. Food is excellent.

Stayed in October 2022

Lots of flies in the pool area. I would recommend having a repelling light In that area. The beach area needs a safety sign that there are dangerous rocks in sea bottom.

Family oriented

Stayed in May 2022

The hotel staff in every situation do their best to make guests happy. We were spoiled every day with fruit, or chocolate or snacks. It was very nice. The structure is not new but it is well maintained. The rooms are spacious and clean. Excellent entertainment for children and very nice shows (expecially Alladin) The food is the best I have ever eaten in a hotel not only in Israel. The spirits available at bars were also of a good quality considering the all inclusive formula. If you are a family this hotel is the best choice in Eilat and in Israel probably. For the first time ever, we don't leave a hotel in Israel with the idea that we could have spent our money better elsewhere. Thank you

Stayed in April 2022

Beach was closed at the time we wanted to go. Parking was not great. They had a small near hotel parking that was always fully packed and hard to get into. It would have been nicer if it was better developed, and if they had some indicator if there were any open spots before searching because it's hard to get out. There was another parking spot, but it was on gravel and bad for the tires and a little further away. Luckily we only had to park there once, but it was still a little bit annoying.

The hotel went way beyond the call of its duties on many occasions. First of all, they weren't looking to upsell. Everything was really included. They didn't check if you had come into the lunch room beforehand nor how many people, and they allowed you eat as much as you wanted. The food was really good. They had a separated kids pool that was heated and had some slides. It was far enough from the main pool so it was safe for the kids. They really had a great time. They also went beyond for the kids as well, even hosting an included Keytana (kids group), which had them dress up and do activities and such. The hotel had nightly performances on different topics. They also had an open bar that was included and you could pretty much get anything. My wife really liked that you could get a bottle of cold water pretty much anywhere. The pool was nice. They had other activities like table tennis and a private beach with a soccer net and some volleyball. And the staff were really nice and really helped us. It was my wife's birthday and they baked her a special cake and didn't charge us. The people that dealt with us were always very nice, patient and friendly and the concierge went out of their way to make sure that we had everything we needed.

Stayed in March 2022

The property is aging, and that’s mostly felt in the rooms. The already all too basic furniture is not in great shape, making the room feel unwelcoming. Sheets had unremovable stains etc.

The food was plentiful and varied, and there were drinks and bottled water all the time.

Stayed in March 2022

Great food, lots of fun activities - especially for kids, all-inclusive was a great experience, wonderful pool, clean rooms and hotel! And very friendly staff :) we will definitely be back!

Stayed in March 2022

The room was nice and spacious, the hotel staff upgraded us to a balcony room with a gorgeous beach view! The food was great and the staff were friendly and helpful.

Stayed in March 2022

The most special experience I have ever had in an Israeli hotel .service of staff was incredible and felt like family . Hard to find a hotel with such high quality standards but also makes a personal experience for each guest. Thank you Tal and Liran

Stayed in February 2022

After 3 days in the beach club, with wife and two kids some thoughts worth sharing. When you get there, get to know Tal (the VP) and Robertinho (recreation) since they are amazing people that wants from their heart that you and your family have the best time ever. It is important to state that because, I had the opportunity to be in some many hotels for children and never met someone like those two. Being that said, the other professionals must pass some good training on how to work with turists, specially from abroad where the culture is much different from that of Israel. Besides some stars, the service level, compared to other international hotel is very poor and not standard between employees. No one receives you when you get with your family, or will help with the bags, or will take them to the room. The place itself, was once a clubmed so the infrastructure is good, but it seems that it didn't go through refurbishment for a long long time. Lights are weak at night and give some "depression" feeling, elevator are old, many times didn't work, door of the rooms are old and public restrooms didn't have working locks. The place was most of the time clean, excluding restrooms, the room was great but with carpet (so if you have alergy be prepared) and they receive you with fruits or chocolates in the room and entrance which is nice. The minibar doesn't have water or anything else, so if you are thursty at night it is kind of annoying if you forgot to pick water at the main bar at the lobby. There is night shows, which depend on your taste can ne good, a very nice swimmming pool, a great boat travel, any many other children oriented activities. Restaurant was fine, quantity rather than quality but many options for all types of tastes. Many activities in the water and for kids that can't be rated by me as we didn't participate.

Stayed in December 2021

- Fantastic location for divers: the hotel got a private beach where you can get free snorkel gear and swim to the amazing Eilat Coral Reef reserve, or book a scuba trip from near-by Aqua Sport (better and cheaper than most spots in the Florida Keys or Cancun) - Around the clock food. The buffet is on par with Wynn or some of the higher-end Vegas buffets including free booze. Both in variety and quality. - Great activities for adults: free snorkel gear, wind surfing and kayaks. Also another of activities for kids (think Disney cruise style). - Finally, the hospitality is great. Since it was our wedding anniversary, fresh fruit, wine, chocolates and other treats were waiting for us in the room between scuba sessions.

Stayed in July 2021