Small room balcony on the parking lot .

Good dinner and breakfast

Stayed in May 2024

Food was bad

Staff

Stayed in May 2024

the floor i was in didn't have an elevator

it was very nice and clean

Stayed in May 2024

The staff should make more effort to accommodate and satisfy the guest’s requests regarding the rooms. The other guests were very noisy and uncivil

The food was delicious and exceptionally abundant for Pessach! The staff was very nice and kind The facilities were great!

Stayed in April 2024

it was very noisy from a group of small kids in our floor, and everything not feel so clean and nice ( our door was broken).. I used to different level for brown hotels. Also we didn't sleep so well, the pillows was to hard

The staff was nice and they have free parking for hotel guests. The location is ok

Stayed in March 2024

The hotel has lots of potentian. Needs lots of maintenance. The breakfest was not good.

Stayed in March 2024

Receptionist Miri absolutely doesn’t know how to communicate with clients, she is rude and not professional. She didn’t want to help us with problem (with late check-out, which has been promised 2 days ago, we are from brown group and know how it supposed to be) More easy way for her - scream and prove that she is right in any case. With this type of communication she shouldn’t work with people, spoiled the end of vacation, ruined our plans, so we should leave the city earlier. Its nit a big deal if we you use to know about it in advance, but she told in 1 hour. We are waiting for the answer from manager, thank you!

Nice clean room, good location, very cute hotel

Stayed in March 2024

Staff. Very old facilities. Poor noise isolation between rooms.

Location. Big facility

Stayed in March 2024

Low quality food, location is ok but could be better,

We got a call that the hotel has been changed, staff was good, food was ok, good value for money

Stayed in January 2024

Not the best maintenance, the room smelled like cigarettes, we didn’t have any soap/shampoo/conditioner at the room.

Late check out, very nice staff, quiet, ok area, free parking, very good value for money.

Stayed in December 2023

We were looking for a cheap hotel where we could sleep for one night and we chose this hotel mainly because of the cheap price but also because it is part of the Brown hotel chain. The only thing that was positive - the beds are very comfortable. Everything else was bad - the cleanliness was not good, we asked for 2 single beds and got one, there was only one towel for the shower, the attitude of the receptionist was disgraceful (he really yelled at us when we asked to check what about an extra bed), the breakfast is reasonable (if you ignore the cockroach that was walking to him there for his pleasure). This is my second time at this hotel and it was the move to the Brown hotel chain that lowered the level. Not recommended

Stayed in December 2023

It was only partly renovated so a lot of old spaces

Big pool, big rooms with good bed.nice location. Good option in this price sigment. Hen at the front desk was very pleasant. The rest of the personal was also nice

Stayed in December 2023

Dirty Hotel, need renovation!!!

Location

Stayed in December 2023

The guest satisfaction is unfortunately very dependent on the personnel on duty

The hotel is not far from the beach and the prommenade. The room was very spacious. The check-in was very friendly.

Stayed in October 2023

The location was a bit further than I expected according to the map but not that problematic.

Room was fine Breakfast was fine pool was nice

Stayed in October 2023

I was assigned room 211. Door needs maintenance work as it drags the floor and has been doing so for some time.. Air conditioning not fully functioning. Sofa/Couch had at least two slats missing and my wife hurt herself when she sat down and fell through the seating.. (Yes - I took photos…) The pool hours seem strange given the amount of persons staying.. Most pool operations in most hotels run until at least 1000 PM…

Location…. Price…. Breakfast Selections….

Stayed in October 2023

The safe was not working. Breakfast was normal but good. There was noise from the nearby street, and I couldn't sleep because of it.

The reception was kind and friendly. The staff tried to help in the best way. The dinner was delicious and fresh.

Stayed in September 2023

Facilities are the main problem. For example: wobbly door handle, collapsing closet door, absent toilet brush handle. When we checked in the safe was closed, i complained and they opened it, however was unable to set up the safe password even after following the instructions to the letter because the button on the inner side of the door was simply missing. Decided to not make a story out of it and left this problem unsolved, just carried my stuff around. Left side of the bed seemed to have been slightly tilted to the right, barely noticeable but i switched places with my wife because fortunately she didn't care. We dont use cleaning room service every day, but the time we put the sign to cleanup the room it was not cleaned at all. They only took out the trash and changed the towels. Bed, cups and table remained untouched. (We are a tidy couple and dont ask for much). Saw a few cleaning ladies in the halls a few times, they looked burned out and tired. If i were a manager id hire somebody younger and more motivated. Also considering a staggering amount of failing old facilities and public comments about this problem, a maintenance guy is mandatory. He would have something to fix on a daily basis.

A proper hotel albeit old, nice sound insulation, big rooms and a solid toilet with bathtub. Staff was pleasant and answered any questions we had. Location is fine, 10min walk to the sea. Didnt use the parking, the pool or the dining room so nothing to add.

Stayed in September 2023

Rooms are a bit dark and have a bit of a dungeon-like feel. It wasn’t easy to find, and there was no sign. Lots of noise from the hotel lobby at late hours.

The location in the middle of town is pretty good, around the corner from lots of stores and restaurants. Hotel has a 24 hour security guard. The rooms are spacious.

Stayed in September 2023

very old elevator , old faciletis in generel

nice crew they have free parking lot . For the price its ok i guess

Stayed in August 2023

We did the online check-in for 15:00. The room wasn't ready until 16:45. The shower drain was blocked and not repaired, There were many angry and abusive guests, too much chlorine in the pool and broken chairs, noisy guests late at night, no coffee machine Saturday morning breakfast, and the air conditioner was not cool enough at night.

The room was comfortable and a good size. Because of all the problems we were able to do a late checkout at 15:30 for free.

Stayed in June 2023

Construction marksin the room and the passages, the lift has broken/old buttons... AC control panel in the room was colored in white (construction marks) - not clear how to control.

Swimming pool, AC, breakfast

Stayed in June 2023

I walk with a cane and my room was down 5 stairs with no railing. NO PARKING !!!!!!!!! my husband took over an hour to find a parking spot.

Very good breakfast.

Stayed in May 2023

Old facilities.

The room was huge.

Stayed in May 2023