The floors could probably have been cleaned more often, but wearing house shoes also solved this issue mostly.

The staff were very friendly, and the location was fanatic. I chose this place because it is close to most of the historical locations in Jerusalem and because it has a low price point that I wanted. I was very satified.

Stayed in September 2024

Depending on the bedroom, in summer time, please make sure you book a bedroom with AC, sometimes it doesn't say when you book, and will be awful without. Also make sure if you are booking just a bed in a shared room , that will be without AC and sharing the bedroom with 6 or 7 more people each in a bunk bed and shared bathroom if that is what you want or can afford, it is okay, if the price is too good to be true, it will be probably a bunk bed The bathrooms are very very small, and not very clean at least the one where I stayed, but have hot water and good water pressure. There can be a little noise depending on the room you stay in.

Location, location, location This place has the perfect location if you are coming to Jerusalem to visit the Old City, just a 5 minutes walking distance to the Western Wall, 3 minutes to the Garden Tomb, across Damascus Gate. I walked all over Jerusalem day and night , very very convenient. Two minutes to the light train, buses to Bethlehem and other places just across the street. Restaurant, Groceries store, Western Union, Bakery, fruits , everything just on the street. You can take the light train from Jerusalem Central Station. Taxis just right there They also provide coffee, a microwave and a refrigerator so guests can use it, good Wi Fi. The bed was comfortable.

Stayed in August 2024

The outside looks terrible but is beside a restaurant with healthy and cheap food. The facilities are nice, but the Victorian couches would look prettier if steam cleaned. The bunk bed is wrought iron and looks fine, but I covered my headboard with a blanket because it would be dangerous if I hit my head on it.

The staff was helpful and nice. The facility looked fine from the inside, and I don't know why people rated it so bad. It is right across the street from the Damascus gate. It is near a tram that takes you to the train station. I will go back there if I go to Jerusalem. I consider it a top place to stay. You can get a shared cab from the Ben Gurian airport right to the door for only $20.

Stayed in July 2024

The rooms could have been more modern but they have plans to renovate due to Corona things have been hard..looking forward to coming back to renovated.place.

Staff were just brilliant so helpful..Vinny Ali and Abu Jamal wonderful guys.

Stayed in April 2024

Location and the staff

Stayed in April 2024

Excellent staff

Stayed in February 2024

Perfect location right outside Damascus gate. Staff is friendly. Communal services were absolutely not the best, but they were cleaned pretty often.

Stayed in September 2023

It's about Israeli prices, not maybe this accomodation it self, but the prices are super high for what you receive.

Location, very close to Damascus gate. Staff was quite nice and recommended good places

Stayed in October 2023

No complaints

Excellent location

Stayed in October 2023

Better kitchen facilities

Excellent location for exploring the old city

Stayed in October 2023

The internet during night is so slow sometimes no internet at all. It’s not tidy at all specially the bathrooms.

Good location, friendly staff,

Stayed in October 2023

Bathroom small

Location

Stayed in September 2023

There is bad smell just after the exit.

The location, staff

Stayed in September 2023

Just steps away from Damascus Gate old city entrance and next door to cheap fruit and falafel stores.

Stayed in September 2023

Room needs to be swept and cleaned. Clean or buy a new microwave.

The location is the center and close to most historical places and very accessible. Bathroom is decent and has hot water. Friendly people Ali and Aji.

Stayed in August 2023

The room was small and dark, enough to rest after a day of sightseeing but not very pleasant to be in to be fair. It could also be cleaner.

The place is cheap and very well located to visit Jerusalem just by the Damascus Gate. A cheap place to sleep after a day out. Staff was nice and accommodating.

Stayed in July 2023

Kitchen utensils were dirty and the kitchen smelled a bit bad. Also, the refrigerator in the kitchen was not working.

The location of the hotel was very nice as it was within walking distance of the mosque.

Stayed in June 2023

It could've been cleaner and quieter, but it's not the facility's fault that the guests can't respect other visitors.

The staff was very friendly. I traveled a lot of places and never met such friendly staff. The beds were very comfortable. There was AC and a closet. Every bed had a socket. There was a terrace with a wonderful view. There's complimentary coffee and tea, a fridge is available. The location was amazing. We really had a great time.

Stayed in June 2023

Construction @ all hours of t night was a problem with my 1st room which had a window overlooking t street & Damascus Gate. After protesting they quickly, with stealth, moved me to a private room @ t back of t building - bravi, brava, bravo! T problem now was that there was no window to t outside world. I settled that issue by leaving my door open a crack overnight, allowing fresh air from hallway windows to permeate my humble abode! Much cheaper than a hotel!

Location, location, location is everything.

Stayed in June 2023

The hostel is located in an old building and does not offer much in terms of cleanliness and facilities. Our room was nice but the bathroom did not have neither a window nor an air vent and the ceiling has now become moldy. While showering, you'll have to hang your clothes on a raw nail rather than a clothing rack or a hanger. I thought the place was funny and charismatic, but if you are looking for the classic urban hostel which is standardised, clean and basically the same in every town, rather head to Jerusalem West.

The Palm Hostel is located in Jerusalem East right in front of Damascus Gate at the entrance of the old city. You will have to walk through a veggie stand to access the hostel. The area is very lively and you'll find plenty of shops, small Arab markets and some nice restaurants around. The location is ideal to explore the old town and the staff is super welcoming and nice. The room was spacious enough and the beds were comfortable.

Stayed in June 2023

The single room did not look at all like the one when I booked. Forget the table and chair. The room was facing the street/square with currently roadworks being carried out until beyond midnight and megaphone used all day long to advertise minibuses trips to Jaffa and Tel Aviv thanks to a weak window.

The location just off Damascus gate

Stayed in June 2023

The room was not very clean

Nice location

Stayed in June 2023

I did't like kichen

I like best staf speciali man Danny. And lication.

Stayed in June 2023

Aged room and bathroom, no lifts. My room has no view but a dump area

Very good location

Stayed in June 2023

Awesome location, helpful stuff . Thank you guys ! For the price is fine as long you do not have big expectation .

Stayed in May 2023