I always book non-smoking hotels because smoke really bothers me. This one said non smoking but people smoke out on the balconies so it comes right up into the room.

The staff was great! I only got to stay 1 night of the 3 that I was booked for due to changing circumstances. They were very gracious.

Stayed in May 2024

Just a few complaints - The balcony wasn't cleaned and everything outside is very dirty. The towels are old and ripped. The TV didn't work in our room and it was after 23:00 so no staff was there for help.

The location was perfect and we used the recommended parking lot nearby that gave us a set rate until the next evening. The girl at check-in was very nice. The room inside was clean and roomy (deluxe room with balcony), good shower and the bed and pillows were very comfortable. The bottle of wine was a nice touch.

Stayed in May 2024

Our initial room was really small for 2 people we upgraded to a larger room which was amazing

Excellent location. Easy access. Friendly and very helpful staff and management

Stayed in March 2024

Anat greeted us so warmly. Upgraded my room! Very comfortable beds, nice hot showers and Amazing location! It was a pleasure to stay here!

Stayed in February 2024

the best you can get for the price

location, location, location

Stayed in August 2023

The $28 per person surcharge if we wanted breakfast. It is an excessive amount.

Friendly, affordable, accessible.

Stayed in August 2023

The fact that it was 3 bedrooms were a stretch. It’s a tight space. One of the showers was not working well, leaked everywhere and took forever to get warm. Shower doors were falling off the wall. Having huge propaganda stickers in each room was also not a comfortable feeling. It’s also time to upgrade the keys. Too bulky to walk around with 3 keys and key chains.

The location is perfect for touring all around the old city, the market and the shops. So close to the tram line is a bonus. The beds were comfortable. The staff was responsive.

Stayed in July 2023

The choice is limited in self catering bar

The location is excellent

Stayed in July 2023

Some staff not so nice. When we arrived the room was not so clean (dirty bedside table and windows). They cleaned it better in the following days. Overpriced

Breakfast was really good!

Stayed in May 2023

Only standing shower available, design of shower head facing causing water runs into the room, wetting floor. Only one basin, we double up with basin near kitchen top. Cupboard for clothing is small, few hangers that unable to detach. Too few wall hooks or hanger to place towels.

Good location. Very near eateries, pharmacy, market, bus and light rail stations. Helpful and friendly staff. Daily housekeeping. Comfortable beds. AC is strong enough to cold the entire suite for four of us.

Stayed in June 2023

Two small complaints- This is not too unusual for Israel but the bathroom shower needs better seal around the floor or glass door so water does not get everywhere. The building is older and obviously a lot of upgrades but this was the one negative inside the room. the buildings on the side of the hotel next to our large balcony are basically an eyesore which was disappointing view but not the fault of the owners obviously. Hopefully those properties will be upgraded someday soon in this lively area!

We could not have asked for a better location for enjoying Jerusalem’s city center. The staff was so nice- they upgraded us to a larger unit with a kitchen area and large balcony which we truly appreciated. The owners have clearly put care into renovating the building and it is very cute decor inside.

Stayed in May 2023

elevator is small and limited. too expensive

there’s water and snacks at the reception and location is near to several attractions. staff are nice.

Stayed in May 2023

position relaxed and helpful atmosphere

Stayed in May 2023

N/A

location is perfect for site seeing in Jerusalem! it is close to every major tourist destination. Communication is just right there (bus , tram ) Couple stores to buy food or drinks,bakery and ATM. Hotel is well maintained. Easy access from the street. Reception on 1st floor , there is always someone to help. Nice breakfast! coffe 24h good internet!

Stayed in June 2023

Well located for visiting the old city, comfortable room with a microwave and small fridge, water pressure was good. Staff was friendly and we had no issues with the hotel.

Stayed in May 2023

I stayed in the delux room and the balcony and room was oddly shaped and did not have an actual closet.

location was great and the staff was very accommodating.

Stayed in June 2023

Didn’t have parking the staff were not very helpful The bed was not very comfortable and the room wasn’t so clean on the pictures it looks cleaner

Stayed in May 2023

the rooms could use a renovation, but still nice

the location was amazing. It was right off the light rail making traveling very easy. it was also near all the restaurants and not too far from the old city.

Stayed in May 2023

Location. Very nice staff. They give us very good tips for our ride through the country.

Stayed in April 2023

The room was basic and despite of the size of the room there was unsufficient storage place, for example for the suitcase. No sound proof, you could hear the voice of the neighbours. The bed had an old and stained mattrass and the bathroom was very small. In the kitchenette there were no equipment except 2 plates.

The location is excellent, few minutes from the Old City. The staff was nice and helpful, and the breakfast was amazing!

Stayed in May 2023

Breakfast

Room

Stayed in May 2023

Great location close to light rail, bus, supermarket and shops. Nice complimentary light breakfast. Good space in room for 3 people.

Stayed in April 2023

breakfast

good location

Stayed in April 2023

in general it is a nice and Cousy place, nice staff and very good service, the breakfast was excellent.

the location was very good

Stayed in April 2023