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Reviews of Whales and Waves 3 stars

Desa Labuan Kertasari, Kec. Taliwang, Sumbawa Barat, 84355 Lemonga, Indonesia

#3 of 3 hotels in Lemonga

Guests' Choice

Review score

Based on 34 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Staff were helpful and friendly

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Nice accomodation with beautiful views of the untamed nature of Sumbawa
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not included not for snorkelling

    The scenery was quite exquisite with the ocean and beach and islands in front of us. It was very spacious property, and the owner was very pleasant and informative. He even upgraded our room because of a little inconvenience. They also had a nice menu We look forward to visit again.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights

    Nothing in particular. The beach is not the best beach of Sumbawa, but at high tide you can go for a nice swim.

    What an amazing resort. It is so wide, it felt both private and social at the same time. The big restaurant is an amazing meeting place but the rooms and villa's are very private. We had one of the villa's which was amazing and very spacious. The big garden gives lots of space for children to run around and play, without you having to worry about them bothering other guests. Food was good and the sunset and the views are out of the world!

    Stayed in August 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The weather at the time. No terrace or chairs for sitting.

    Expansive and well manicured lawn with coconut trees. Big bathroom with branded shower liquid and shampoo, quite a luxury. Big bamboo structure, a restaurant and a place for guests to congregate.

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    Great view, great food. However overall experience needs some improvements
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some improvements can be made. The regular staff were friendly but felt sometimes inexperienced or a bit passive at times. Support on travelling questions was slow, in case ingredients were missing from a dish this was not mentioned in advanced (you just noticed it when served). The twin and double rooms felt a bit simple, functional, nothing to rave about. Also mind you that the WiFi is not covered in all rooms - so in case you mind make sure you get a room near to a router. The latter we thought was quite a let down if you compare this with other similar hotels, especially when some rooms do have connection (purely on proximity to the router) and other don’t who pay the same price.

    The view over the sea with Lombok as a backdrop is amazing. Because we used two types of accommodations we can say that the family-villa’s are really a step up compared to the rest. Also the food served was of fine quality (there’s not much around, so when you have limited wheels, you are mostly pretty bound to the hotel restaurant). They had some skate/surf equipment laying around as well which was great fun for the kids (and parents).

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    piece of paradise
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    it is hard to arrange excursions due to outside service providers

    the location is superb! out of this world. the staff are very helpful, the food was excellent.

    Stayed in April 2023

  • Reviewed: 20 March 2023

    8.0
    Good but pricy
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    a bit pricy

    superb setting

    Stayed in March 2023

  • Reviewed: 19 March 2023

    8.0
    We'll be back
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Weak wifi. Twin beds pushed together aren't the most comfortable.

    Great staff. Fantastic food/ menu. Beautiful location, clean, quiet.

    Stayed in March 2023

  • Reviewed: 1 April 2022

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    For families they plan to build a pool which will be a massive upgrade.

    the perfect place to rest and chill after arriving at West Sumbawa. Quiet. Clean. On a beautiful beach.

    Stayed in March 2022

  • Reviewed: 14 July 2021

    8.0
    Location location location.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Location is idyllic, looking out over the ocean towards Lombok. The restaurant is good and the menu covers the majority of tastes. Due to the remote location the alcohol is understandable expensive so be aware if you wish to have a few beers. The room was comfortable and clean.

    Stayed in May 2021

  • Reviewed: 13 August 2023

    10
    Amazing
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It’s located in a amazingly beautiful and peaceful spot!! The Standard rooms are simple but very comfortable with a great hot shower. Food is very good and staff very friendly. You can go for a little swim right in front of Whales and Waves and if you want to swim more you just walk across to the next beach ( 10 -15min). The area to do some yoga or a workout is great and you can just grab a mat if you need to. It is just a wonderful place to relax, do some surfing or to go for a dive in the new dive center nearby!

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    If you want to Connect with nature this is definetly the place you are looking for, food is really good, and the staff really kind, thanks for everything :)

    Stayed in August 2023

  • Reviewed: 6 August 2023

    2.0
    Rip-off
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The place has potential but a long way to go to even get close to being a nice place to stay. First, the reception when we arrived was very poor. There was zero explanation of anything, the guy did not ask if we had any questions or needed recommendations, he just solemnly took us to our room. We stayed in room #1. The room reeked of sewage. The bathroom was in a poor state with ugly brown walls and a leaking, stinky toilet. The beds are not comfortable and desperately need to be replaced. The entire room needs an update including painting over all the stains on the walls. The drapes barely covered the windows and had many stains. The Wi-Fi barely worked in the room. The restaurant leaves huge room for improvement. We ordered Nasi Goreng and it was poorly flavored with a cold egg that was no longer runny and cold chicken. It cost 75000 IDR! I recommend buying rice packets from Warung Maran down the road, which cost 10000 IDR each and taste much better. When going to open our door, there was one of the maintenance staff taking a pee just outside the room. First, this is a disgusting thing to see but second, it always smelled bad on the walkway going to the room and this is probably why. When we told the reception staff, they did not know how to behave and simply asked if we could tell them exactly where it happened. When we were there, there were strange vibes from most of the other guests. The bigger villas were all occupied by Russian families and they dominated the common living space, spreading out across all the tables. There was nowhere else to comfortably sit close to the room. The pricing for surfing was unclear and is a complete rip-off. They wanted to charge 725 000 IDR for a guide who just showed the spot and gave zero teaching plus 50 000 IDR for the boat per person. There is a beautiful view of the ocean but I do not recommend staying here. We could not wait to check out and go somewhere clean and comfortable.

    There are skateboards, a half pipe, a slack line, a sling trainer and yoga platform but when the whole place has weird vibes, it doesn’t feel comfortable to use them.

    Stayed in July 2023

  • Reviewed: 5 August 2023

    1.0
    Not worth it!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location - the beach is not really suitable for swimming, as it is a seaweed farm from end to end. Also there is no pool in the resort. - the place is not really remote, there is a local village 5-minutes walking, and locals roam around the place all the time. - there is not a lot of things to do around the property, even for surfers the waves are quite inconsistent. Location the views of the beach and volcano are amazing. the beach is not really suitable for swimming, as it is a seaweed farm from end to end. the place is not really remote, there is a local village 5-minutes walking, and locals roam around the place all the time. Room room is extremely simple, not up to the price tag at all, considering Indo standards A/C was very dirty, probably didn’t see a cleaner for an year our toilet clogged a few times during our stay there is no water kettle in the room, so you are forced to order everything in the restaurant A/C machine from neighboring room was making a really loud noise when on, we could hear it even with doors closed. Shower water pressure was really low, hard to take a decent shower. Bed and pillows were quite uncomfortable, we could feel the springs in our ribs. Restaurant food was one of the very low points of our stay, definitely bad. Portion was small in most dishes Pizza is a no go, like that frozen ones we buy in the supermarkets It takes ages for your food to come, even considering Indo standards again Dishes never come at the same time, so you watch your partner’s meal sometimes for 20 minutes before having yours. Could not find the coffee in my Cappuccino, it was pure milk. They leave skateboards in the restaurant area (yes, you read it right), you will find a lot of kids running around the restaurant riding skateboards and hitting people on the tables. It also makes the environment really noisy and chaotic, not something you search for in the middle of your meal in an “isolated” place.

    Location, the views of the beach and volcano on the background are amazing.

    Stayed in July 2023

  • Reviewed: 28 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect 👍 Amazing place!

    Stayed in March 2023

  • Reviewed: 1 March 2023

    4.0
    A huge rip off here
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Incredibly overpriced, water usually.50c was $1.70. We HAD to take their transport at the outrageous price of $65.00. Breakfast included in room price was charged and when I questioned it, they tried to charge me for milk for tea. Place is good but a blatant rip off..

    The staff were lovely, the food was good, room comfortable. Three BEAUTIFUL DOGGIES just stole our hearts.

    Stayed in March 2023

  • Reviewed: 23 December 2022

    10
    Great stay, super fun experience :)
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Whales & Waves is truly a wonderful place to stay in beautiful Sumbawa. We loved everything- the huge yard, the outdoor community space where we met a lot of cool people, had our meals, played with their two labradors etc. The place is really kid friendly- a lot a children were playing around, skateboarding and having fun. The rooms were also good. We rented kayaks and went snorkeling to the nearby island. The food was great, we recommend trying the Mie Goreng with beef! The local surf spot is 5 minutes away by motorbike which could also be rented at the resort. We were there for just 5 days but next time we’re staying more. :)

    Stayed in December 2022

  • Reviewed: 5 September 2022

    10
    A relaxing stay after a long week of riding from Bali ✌️
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Very relaxing location right by the beach. Nice Nasi Goreng Seafood too!

    Stayed in September 2022

  • Reviewed: 20 March 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rien

    superb location right in front of a heavenly beach and view of the Rinjani volcano ! the staff is smiling and welcoming! especially Yuni who is very professional !

    Stayed in March 2022

  • Reviewed: 1 March 2023

    7.0
    A bit overpriced for the quality you get, but still a beautiful place.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was pretty expensive and the food quality was not the best. We paid 7€ for a soggy frozen pizza

    Great location, very friendly staff.

    Stayed in March 2023

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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