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Reviews of Sunrise Resort 4 stars

Gili Air, Desa Gili Indah, Lombok Utara - Nusa, 83125 Gili Air, Indonesia

#74 of 82 hotels in Gili Air

Guests' Choice

Review score

Based on 141 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 October 2024

    8.0
    A lot of potential. Could be a dream place.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Unhappily the place upkeep is not very good, breakfast is terrible and the waiters and cleaners are wearing dirty clothes. As stated before, a lot of potential, but need some serious review.

    The place is very well situated and really close to the beach, it has some surely some great potential. The rooms are big, nicely decorated and the beds very comfortable. The swimming pool is also nice. Close to restaurants

    Stayed in October 2024

  • Reviewed: 24 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    That you were only allowed one coffee with breakfast then the second was charged to room and only given two small bottles of water a day

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    awesome
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 2 nights
    • Submitted via mobile

    nothing .

    ambience , relaxed enviroment

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, cleanliness, atmosphere

    Stayed in August 2024

  • Reviewed: 16 September 2024

    8.0
    Good place to stay. Great staff.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Some of the disused bits were scruffy. It would be easy to block them off so guests didn’t see them.

    Great position, within easy walking distance from the port. Right on the beach with beautiful views of the ocean. Fabulous staff

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    My 2nd stay at the beautiful Sunrise Resort & we will be back 👍
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower pressure was very average

    Location

    Stayed in August 2024

  • Reviewed: 10 September 2024

    6.0
    Great location but not worth the price
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 6 nights
    • Submitted via mobile

    Price definitely a bit too high for what you get, staff were sometimes hard to get a hold off and not always very helpful (tried to organize a birthday cake for my husband but the told be to figure it out myself basically)

    Beautiful location and the top dec of the bungalows with hammocks were really nice

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Nice please with lovely beachfront
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    We booked 2 rooms, in one room the air conditioning didn’t work properly while in another the hot water was missing. Cleaning could have been done a little better and one of staff could speak good English so communication was a little difficult causing misunderstandings

    Overall the property is well located and has a nice beachfront where you can admire a beautiful sunrise and also do snorkeling. Rooms located in a Very relaxing and quiet area. Pool was really nice. Breakfast well served. Great hotel manager : We had a problem and he was very quick in resolving the problem!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Charming and lovely place to stay in excellent location
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 4 nights
    • Submitted via mobile

    In this price range I would have liked a water refill station, and a better selection of tea/coffee options in the room.

    We loved our stay at Sunrise resort. It is true that it is a bit rustic/run down and somewhat overpriced, but once you get past that it is really charming and lovely. We loved the pool and the beach, excellent snorkelling with a couple of turtles right in front of hotel. The location is fabulous and the staff are lovely. Breakfast buffet was nice (kids loved the Nutella!).We would be very happy to come back here. Don’t forget to actually watch the sunrise!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Some extra measures to help with mosquitoes, maybe a net round the bed, Include repellent. Sheets did not seem that clean.

    Right on beachfront and the bed was surprisingly really comfortable, staff were really friendly.

    Stayed in August 2024

  • Reviewed: 28 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 4 nights
    • Submitted via mobile

    Was all ok

    It was a nice family resort Could do with some refurbishment but was very acceptable.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    8.0
    Ideal location for snorkeling, resort in need of love
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 7 nights
    • Submitted via mobile

    Bathrooms near the restaurant were dirty, the restaurant had limited drinks choice and the overall property felt tired.

    Ideal location for fantastic snorkeling right out the front of the resort The Delux and Signature suites were a great size. The pool was pleasant and set well with garden surrounds Staff were friendly.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    Lovely location and friendly staff
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 6 nights
    • Submitted via mobile

    No much

    Location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    6.0
    Good location but….
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 5 nights
    • Submitted via mobile

    The whole resort is looking tired and old, and in need at some major maintenance . The communal toilets service the restaurant are extremely poor. Unfortunately only 16 of the original 40 rooms are available due to damage from the 2017 earthquake , which I think is why the maintenance hasn’t been keep up. Overall was expensive and not good value compared to Nusa Penida and Nusa Lembong .

    Location , close to beach, (with own beach lounges), restaurants close by, walking distance from harbour and village. Pool was great.

    Stayed in May 2024

  • Reviewed: 3 January 2024

    7.0
    We had some nice days but the hotel needs rework
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is very basic. Only eggs, white bread and nasi goreng. Coffee was quite ok but no milk alternatives (oat milk or similar) Dirty towels in the rooms. Toilets at the reception are pretty run down. So we would not return here.

    We came here in 2017. we really liked the hotel at this time. The hotel is still nice but quite old and not so well maintained. We still like the pool area and the direct location at the beach. The villa was still ok but not worth 166€ per night.

    Stayed in January 2024

  • Reviewed: 1 November 2023

    7.0
    Ticked all the boxes as a family
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing not to like. Depends which side of the island you prefer on location. It’s not high end luxury no, big that’s not what we went for. Is it over priced? Yes probably, but we booked knowing that reading reviews. We initially had much more luxurious accommodation at Same price, but changed to here as don’t hear call to prayer as loudly!

    Location good with kids and easy from boat. Kids loved the pool and the breakfast

    Stayed in August 2023

  • Reviewed: 25 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Having visited, this hotel is overpriced for what it provides compared to other hotels right next door. The breakfast selection is small, but the cook to order pancakes and eggs were very good. I'd planned to base myself mainly at the hotel but when I arrived there were lots of unavailable food and drink items on the menu, so I spent time at the other beach hotels on this stretch of beach, where the loungers weren't as close to the road and staff were more available to take orders.

    Whilst the villa room was spacious and clearly had a new bed/pillows and aircon unit, overall the building and bathroom need an update and weren't kept very clean. Hotel is right on the beach and in front of a great reef to snorkel on.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    We would stay there again.
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 4 nights

    Lighting in the bath room, aircon in the room could do with 2 and some of the staff not being so shy. Food for dinner could be better.

    The rooms where amazing pools and locations staff where so helpfull walking us to and from places to get access to bikes etc..

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Overall, due to the location of the resort and the nice room, we have liked the resort :)
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    - In the room, no much storage. - Orange juice is cut with water :( - Price slightly too high for the prestation (should be 60-70€/night instead of ~110€. May be it is due to Booking prices)

    The location of the resort is really good (5-10min by foot from harbor) and surrounded by a lot of restaurants ! There are also 2-3 good dive centers not fare (3W Dive, Manta Dive and Oceans 5). The room is really nice, confortable, clean and quite. The curtains are quite effective ! The breakfast is really good :) it is a buffet composed of fruits, orange juice, rice, noodles, tomatoes, saussages, bacon, croissant, toast, cereals… Overall, good resort !

    Stayed in October 2023

  • Reviewed: 27 September 2023

    6.0
    brilliant location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    the floor in the room was constantly dirty even after room service had been and most alcohol had ran out after our first night

    in a great location on the beach

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    All in all, a good stay in a good location with friendly staff and locals to enhance the experience.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Although the service was friendly, we found it difficult to order items. We kept needing to search for staff rather than being attended to, and each time we requested the bill I kept needing to add on items that were being left off as if they were forgetting to charge us. Lucky we're honest, otherwise there might've been a bit of money lost on mischarging product.

    The staff were friendly. The room was sufficiently stocked for our needs. The location next to the coral reef was perfect for snorkelling and the partnership with the local suppliers made things easier.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    6.0
    Was nice location but looked better online and was very expensive as thought was getting more of lux
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 3 nights
    • Submitted via mobile

    The rooms need a good paint paint in bathroom coming off and mould

    Stayed in August 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not very clean, breakfast super slow (even for bali times)

    The room was very nice and the frontbeach convenient

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very nice place to experience the island vibes.
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 3 nights

    The proppertie could use some extra love as there is a bit of maintanance and updates needed.

    Great location on Gili Air, just in front of one of the best snorkel beaches on the island. The accomodations are really nice and really relate to the relaxt island vibe. Snorkelling straight from the hotel beach, close to all the nice restaurant and close to the boats.

    Stayed in August 2023

Showing 1 – 25

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