Jalan Prof. Dr. Satrio Kav. 3-5, 12940 Jakarta, Indonesia
#3 of 549 hotels in Jakarta
Guests' ChoiceBased on 208 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
8.6
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End of dialog contentReviewed: 2 January 2023
Starlet
Indonesiaalmost nothing
Breakfast was oke
Stayed in December 2022
Reviewed: 29 December 2022
Amna
United Arab Emiratesthe art
Stayed in December 2022
Reviewed: 28 December 2022
Sara
United Arab EmiratesThe staff’s attention to detail, care and service was beyond my expectations. I felt always taken care of and under their guidance if I required anything. I was with them on whatsApp and always had any query responded to right away. Exceptional. I’m also super picky about Air conditioning especially in humid climates where the room can feel stuffy, and the hotel here had excellent air conditioning. Additionally, the location is superb with a mall connected to it so everything was super convenient. Special thanks to Fara, Thalia and the team for being so hospitable
Stayed in December 2022
Reviewed: 25 December 2022
Nila
Indonesianothing
The staff's friendliness, the facilities, the FOOD !! the location being attached to Lotte Avenue
Stayed in December 2022
Reviewed: 20 December 2022
Fabrice
United Kingdomnothing
the garden and the pool
Stayed in October 2022
Reviewed: 30 November 2022
Holger
IndonesiaThe person at check in counter, and slow delivery of coffee at breakfast
The room, excellent design
Stayed in November 2022
Reviewed: 15 November 2022
Abdulrahman
Saudi ArabiaNothing
Hospitality above the sky 👍🏻
Stayed in November 2022
Reviewed: 8 November 2022
Kamisah
Singaporenone
service & attention to details
Stayed in September 2022
Reviewed: 1 November 2022
Irina
RussiaHelpful staff, great pool to survive the possibility of a flight. beautiful and tasty lounge
Stayed in October 2022
Reviewed: 19 October 2022
Ebraheem
KuwaitBreakfast Old facilities
Location Service Staff
Stayed in October 2022
Reviewed: 14 October 2022
Areej
Saudi Arabianothing to mention
friendly people and helpful hotel facilities Room is adorable linked to the mall in the south Central of Jakarta- good location
Stayed in October 2022
Reviewed: 6 October 2022
Amanthea
Australiana
Staff provided excellent service above expectations iRoom is spacious, modern and clean. great facilities and good variety of food on breakfast
Stayed in October 2022
Reviewed: 5 October 2022
Amanthea
Australiana
great location, room is spacious, modern and clean
Stayed in October 2022
Reviewed: 3 October 2022
Martha
Singaporeexceptional service n amazing butler
Stayed in September 2022
Reviewed: 29 August 2022
James
United KingdomThe Place is beautiful as you would expect but the thing that stood out for us was the staff. They were amazing, couldn’t be more helpful. We will be back to stay again.
Stayed in August 2022
Reviewed: 23 August 2022
Verónica
FranceNothing
Fantastic room, bed and pillows, sending a big thank you to the Raffles staff who made our stay a very special one!
Stayed in August 2022
Reviewed: 11 July 2022
Choon
SingaporeNice Suite room , value for money and Awesome Butler service !!
Stayed in July 2022
Reviewed: 1 June 2022
Spartanltc
IndonesiaLimited parking space. Very crowded during breakfast, although on our last day, we were directed to upper floor breakfast lounge. Poor service at pool bar.
Excellent butler service. Smooth check-in and out. Easy access to mall, easy to find restaurants.
Stayed in May 2022
Reviewed: 3 May 2022
F
IndonesiaThe breakfast. No OJ, Sushi with chicken breasts, and many more
The room is big. The location is superb
Stayed in May 2022
Reviewed: 1 May 2022
Adeline
Indonesiathe pool is not big but still okay
everything
Stayed in May 2022
Reviewed: 18 March 2022
Muhammad
IndonesiaToo rigid with their rules, makes it does not feel homey, like no hotel sleeper for breakfast in restaurant, no fitness without sport shoes. Just stay here for business, for sure will not bring my family here for holiday trip for its rigidity.
Good location 5 stars facilities Very clean
Stayed in March 2022
Reviewed: 18 March 2022
Fadli
IndonesiaThe phone is so ancient & not working properly & the air con cant be controled well.
Romantic dinner in room is very good... the art in the room is good.
Stayed in March 2022
Reviewed: 18 March 2022
Hendra
IndonesiaCleaning service is perform very good work
Stayed in February 2022
Reviewed: 15 February 2022
Ramadhani
IndonesiaSince the hotel is located near a major roadway, the traffic sound is quite disturbing even during the night
Strategic location
Stayed in February 2022
Reviewed: 4 January 2022
P
Indonesianone
everything, the room is spacious, the food is great, the staffs are excellence
Stayed in January 2022
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