Room could be upgraded as small things had to be fixed eg fridge stopped working , door on cupboard off hinges and no choice of pillows the 2 being very high .

For someone in a wheelchair the beachfront location and long boardwalk was excellent but the pebble paths a little uncomfortable. The pools were great and not overcrowded.

Stayed in June 2024

Food was overpriced and very average

Close to beach and very friendly and helpful staff

Stayed in June 2024

Close to beach, shops, markets. Pools good Rooms comfortable

Stayed in June 2024

No shuttle to town aany longer

Great property

Stayed in June 2024

The location, beach, pool and gardens beautiful… room good a little dated but the whole resort was great

Stayed in June 2024

There is no gym in this hotel - all other services are well established.

Hotel is large garden-like area with separate buildings having around 4 rooms/building. Most customers are senior citizens, so hotel area is quiet and peaceful. Location is great beside the beach, but swimming on ocean is limited due to large tide changes. Sanur city area is mainly for oldish tourists with plenty of restaurants.

Stayed in June 2024

Pool and breakfast areas need an upgrade.

Stayed in May 2024

The rooms are very tired. And I know it’s the end of wet season but they really had that damp musty smell.

The resort is at the end of the boardwalk but the expanse of beach out the front is nice. The staff were all wonderful.

Stayed in June 2024

There should be a kid free pool Rooms weren’t cleaned the best

Location & very comfortable and nice resort

Stayed in June 2024

Beach wasnt that nice but ok to still lay on the sunlounges which were well spread out.

Nice hotel in a convenient location. Staff were very friendly and helpful. Resort was older but it was nice as more traditional. Everything ticked the boxes. Beach wasn't great, however pool was lovely. Nice restaurants in the area within walking distance. Great running track along the beach too!! Breakfast was great - had everything :)

Stayed in May 2024

Great location on the beach.

Stayed in April 2024

nothing actually everything was beautiful

the breakfast was not that facinating and every day was the same thing. As a guest i would like to suggest that breakfast should be of different varities daily and repeat the same the following week instead of having the same menu daily. Room and beach was simply lovely. I would definitely go back to sanur mecure

Stayed in April 2024

Beach towels and room towels

Breaky was great Being on beach

Stayed in May 2024

Construction going on next door to us was a little bit noisy during the day and into the early evening, but it didn't really inconvenience us too much. We had some issues with TV connecting to wifi but staff sorted it for us. Didn't really fancy the breakfast in the restaurant but there was so much choice nearby that it wasn't an issue.

Great pool area, close to beach and restaurants, good value for money. Our bed was very comfortable and the room had very good air conditioning. Location was perfect for what we wanted - a nice, quiet holiday in a not too busy area.

Stayed in March 2024

Nothing

Close to the beach, shopping and eating places

Stayed in May 2024

Breakfast not good

Close to beach and facilities were good

Stayed in May 2024

food from beach bar could have been better

Location, easy to get around and peaceful.

Stayed in May 2024

The food options need improvements with more vegetarian options.

A breathtaking experience in Mercure. The location is absolutely top notch. They have a private beach area. Although the beach is not good for swimming, but you can relax and soak the sun in plenty. The resort is so big that we couldn't see all it's parts. There are two pools which are well maintained. Although we couldn't find the showers in Sahadewa pool so couldn't dip. I dint have breakfast so can't comment on that The staff is absolutely lovely. They greet you with genuine smile everytime. They epitomize Bali people in general. Will surely visit again when I need a hotel in South Bali.

Stayed in May 2024

Great location on the beach Lots of choice at breakfast buffet

Stayed in May 2024

The vendors on the beach walk are extremely pushy. I had multiple people wish a curse upon me for not wanting to buy a T-shirt.

Beach, amazing breakfast, really good food

Stayed in March 2024

The temperature of the pool was far too warm, was like a bath

Location, value for money, staff.

Stayed in May 2024

Food was horrible

But run down but clean

Stayed in May 2024

The ‘sacred’ cow which they keep on the property and do not provide with any water. We spoke to staff members 4 times asking that someone provide the cow with water but, it never happened. Cows require up to 20 litres of water per day. NOT GOOD ENOUGH. For this reason, I will never stay at this property again and will go out of my way to spread the word.

That it is right on the beach.

Stayed in May 2024

We only stayed 2 nights, wish it was longer.

Very surprised how nice the location was, plenty of beach bars and restaurants within walking distance, We wishes we had booked for longer, will definitely return to this hotel.

Stayed in May 2024