The water dripping down in you when at the bar. I only sat there once because of it.

Buffet breakfast

Stayed in September 2024

To be honest I can’t think of anything at all.

Breakfast was lovely. Heaps to choose from so we mixed it up each morning. Beautiful staff to greet us with a smile and coffee.

Stayed in September 2024

Not much. Maybe just location was not on the beach front.

Fantastic lagoon style pool with access direct from room. Attentive staff. Beautiful cocktails and food. Loved feeding the fish in the pond.

Stayed in September 2024

Location

Stayed in August 2024

the staff! all of them are super friendly and willing to help, very cosy and warm atmosphere inside the hotel because of them! the location is very rational to move along the most beautiful beaches in Bukit the breakfast and the room also super cool!

Stayed in August 2024

Beautiful rooms, super friendly attentive staff, amazing breakfast choice and beautifully presented food. This is our second visit to this hotel and enjoy it for the first couple of days of our holiday to purely relax.

Stayed in August 2024

A little bit of a musty smell in the rooms but not too bad!

Everything. The staff were so kind and friendly and really went out of their way to make sure you had a great time. They made us feel so welcome that we ended up cancelling our next property and came back to this hotel for an extra 4 nights. Best hotel and best service. And a shoutout to Smiley for making us smile everyday! He is a legend

Stayed in August 2024

Close to seafood Resto

Stayed in August 2024

None

Very nice

Stayed in August 2024

The only thing we could fault would be guest culture where sitting a towel on the provided poolside lounges effectively reserves that seat, and then guests would leave for hours at a time leaving seat vacant but reserved. If you’re an early riser I wouldn’t worry.

Loved our stay! We booked a room with lagoon access so could enter the pool from our patio. The buffet breakfast and coffee were the best I’ve had in Bali and I’ve been 4x now. The staff were extremely friendly and helpful. I’d recommend staying here if you’re looking for some down time and able to stay around hotel and enjoy facilities like the pool, swim up bar, sky bar (at sunset!) and 24/7 fitness centre. The beach is steps away for a dip in the ocean or to visit seafood restaurants on the sand (also recommend at sunset).

Stayed in August 2024

The staff were excellent and we felt well looked after. James in the Bamboo Cafe and Smiley by the pool were very nice.

Stayed in August 2024

Nothing

The staff the location were all more than good

Stayed in August 2024

Have a leaking in my bathroom , all ways had water on the floor in the bathroom

The breakfast is excellent , the location is good very close beaches and restaurants

Stayed in August 2024

The view was good, a big upgraded room given to us for a member only.

The toilet room floor is wet and there is water leak from the tap.

Stayed in August 2024

The pool could benefit with a nearby bathroom not requiring you to walk past the restaurant and on slippery tiles. A closer convenience store either beach side or front entrance side as you currently need to walk and cross a busy road.

The staff were warm, friendly and accomodating. The rooms were spacious and clean with a super comfortable bed and great shower. The buffet breakfast was delicious with plenty of variety. The beach is across the road with a variety of seafood restaurants where you can eat on the beach. I love staying in Jimbaran as the airport run is so much quicker!

Stayed in July 2024

If you look hard you can see that the room is not completely new, but you really have to look hard.

Amazing hotel. We had direct access to the lagoon (from the balcony). The beach is just across the parking lot. There are many restaurants nearby and great food at the property itself. The rooms were clean. Due to a ridiculous overnight stay rule at Siem Reap/Angkor Wat(Cambodian border control refused to let us leave the country despite flights booked to Ho Chi Minh and on to Bali) we were one day late. The hotel had the right to charge us for the entire stay, but allowed us to take off the first day as we couldn't make it. We found this decision extremely generous and welcoming, especially as they probably couldn't fill the room that quickly.

Stayed in May 2024

Swim up room was well worth it, room was huge with a massive shower and bath. The 2 sinks was amazing too. Pool was perfect temp to jump into in the morning, food was exceptional and staff were excellent.

Stayed in June 2024

Smoke from seafood restaurants on the beach.

Spacious room. Fantastic breakfast buffet. Peaceful pool area. Friendly, responsive staff. Beautiful beach for walks on the doorstep. Nearby restaurants & shops. Great sunsets!

Stayed in June 2024

Nothing!

The breakfast buffet was amazing! The staff catered to our dietary needs. The food and coffee were fantastic! We looked forward to breakfast every day!

Stayed in July 2024

Nothing!

Everything was perfect. All staff members were exceptional, excellent customer service, room service. Pool was just perfect. Breakfast menu was amazing! Would love to return back.

Stayed in July 2024

The hotel could do with refurbishment in some areas. One of the rooms had a musty smell. Also the toilet was separate to the bathroom which is okay, however there was nowhere to put the hand soap or hand towel. Breakfast was average, which we ate outside as the breakfast room was quite warm.

Location is great, near to airport. The hotel had a lovely lagoon style pool, with the hotel rooms around it. We ate at the hotel one night, food was good. Mr Smiley was welcoming and always at hand to help out with sunbeds etc. The back entrance to the hotel leads to the beach via the fish restaurants. Plenty of choice to eat, if you like fish.

Stayed in June 2024

Note that the resort does not have its own beachfront although the beach is just a few minutes walk away.

Large, clean room. Good varieties of food at breakfast. Friendly staff. Easy back exit to get to the seafood restaurants and beach.

Stayed in July 2024

They try to "flog" their "lagoon access" rooms to everybody that ckecks in. Lagoon access rooms are super awkward, people in the pool have direct visibility to your room unless you close the curtains. We didn't accept the "free upgrade to show their appreciation" at check in and it seems out or spite they put us in a room very far away with views to the car park, we had to complain and they only moved us the followng day at 4 pm. Also, housekeeping is so badl in the two rooms we had in 3 days I had to call for handsoap which they had forgotten to put in the room, then shower gel which had run out then shampoo which had also run out. For a 5 star hotel it feels anything but relaxing. They'll probably reply to this post saying that they upgraded the room, but their advertisement is misleading- "ground level car park view" does not equal "garden view". And stay away from the lagoon access if you value privacy or would like to open the curtains at all during your stay.

Nice rooms once you get the right one. Good location for the BBQ fish kiosks. Good water pressure. Nice rooftop bar to see the sunset. Decent walking distance to local shops for example for laundry.

Stayed in July 2024

Nothing

Everything

Stayed in July 2024