Jln. Gurindam Dua Belas Kav T30-32, Lagoi Bay, Pulau Bintan, 29152 Lagoi, Indonesia
#11 of 17 hotels in Lagoi
Guests' ChoiceBased on 284 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
7.6
Facilities
7.9
Staff
9.0
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 28 October 2024
Julie
AustraliaSadly Lagoi Bay is a bit of a ghost town With virtually no shops and just a couple of eateries unless you eat at the resorts
Our pool villa was lovely. Good choice for breakfast
Stayed in October 2024
Reviewed: 17 October 2024
Gaik
MalaysiaThe 2 rooms in the villa is not connected, not much foods around the villa.
Staff is polite and friendly, swimming pool
Stayed in October 2024
Reviewed: 17 October 2024
Koh
MalaysiaNA
Indoor pool
Stayed in October 2024
Reviewed: 14 October 2024
Juven
MalaysiaSound proof not very good, I able to hear other villa talking. The private pools water pressure was switch-on around 7am and create some noise. I tried the public pool but it cover with a-lot of leaf (probably because after raining). The owning glass are dirty (especially above bathtub and private pools area). The massage was good but just the scrub makes my room a bit dirty.
The air circulation are good, the space are spacious, internet fast, food are nice (especially I have tried nasi campur, nasi goreng, kwetiau goreng). The driver was also very kind and friendly, enjoy snorkeling, kayaking and fishing at finding nemo.
Stayed in October 2024
Reviewed: 12 October 2024
Jun
SingaporeThe ceiling of the toilet was cracked when we first checked in due to the heavy rain the previous night. But the staff were helpful to rectify the issues.
The villa was comfy and enclosed. Do take note that there will be lots of insects since it's an open air space. The pool was great and clean enough. I like that the TV has Disney+ on it. The staff were all really nice and helpful throughout our stay.
Stayed in September 2024
Reviewed: 7 October 2024
Zeng
VietnamThe villa I have was nice but plagued with hardware issues (e.g. inconsistent supply of hot water, water leaking from bathtub while draining after bath, faulty TV remote) which requiring frequent contacts with the hotel staff to get things fix. This kind of disrupted the mood of holidaying.
The architecture gives the zen and relaxing atmosphere. Private pool is great for family with kids to do swimming as they want, while the parents relaxing in the room. Quiet and green surrounding helps to relax and slow down.
Stayed in October 2024
Reviewed: 4 October 2024
Norainn
MalaysiaNo buffet breakfast
Private pool
Stayed in September 2024
Reviewed: 22 September 2024
Jerilyn
SingaporeWe stayed in the signature villa and the bathtub leaks water all over, the toilet door cannot be locked. Breakfasts is complimentary and has a good amount of choices but they are really pretty terrible :/ there is nothing else to do at the villa apart from the pool and probably massage and no where nearby to go to as the plaza is closed.
The staff is friendly and helpful and quick to respond to any requests. They have one day tour packages that you can take up and have friendly drivers available. It is very near to lagoi beach where there is a few restaurants available x
Stayed in September 2024
Reviewed: 21 September 2024
Valerie
SingaporeIt was rather old, and we felt that it could do with some upgrade or maintenance for the price we paid.
We like the villa itself as it was good 2 nights for relaxing!
Stayed in September 2024
Reviewed: 11 September 2024
Nur
MalaysiaBreakfast can be improved. Soto tasteless, donut is plain and tasteless too. Others are ok.
Private pool villa Large room Bath tub in both bathroom for 2 bedroom villa Staffs friendly Near warung yeah, lamak basamo, walking distance to get lunch/ dinner.
Stayed in September 2024
Reviewed: 9 September 2024
Lee
SingaporeFood in the villa was beyond average
Comfortable and pretty space
Stayed in September 2024
Reviewed: 17 August 2024
Meng
AustraliaThe toilet did emit a sewerage smell. The wifi in the morning was intermittent.
Excellent staff - from complimentary ferry transfer to hotel staff, all were very polite and welcoming.
Stayed in August 2024
Reviewed: 14 August 2024
Han
SingaporeAmenities nearby were all shut down
The private pool
Stayed in August 2024
Reviewed: 13 August 2024
Jillian
AustraliaNoise from the pool filter in C10 and the noisy air conditioner
breakfast was very good but way too big. pool was good except in C10 where the filter is very noisy in the area. It should be in the walk way. Air conditioner a bit noisy. Other wise very good. Plenty of room to move around.
Stayed in August 2024
Reviewed: 29 July 2024
Joscelin
SingaporeBecause we were in our room, we reached out to reception via WhatsApp, they take awhile to get back and to provide what we need
The large space
Stayed in July 2024
Reviewed: 17 July 2024
Poh
SingaporeThe villa is a bit aged, some sprucing up would be great. Kitchenette could be more equipped with microwave, wine glasses, cutleries. Hand and face towels could be provided in the bathroom. Shampoo and shower gel could be in containers that work better. The pavilion next to pool should have mattress and cushions to be comfortable for usage, otherwise it is under utilized space.
Spacious villa (Deluxe Suite Villa) with good size private pool, living and dining area. Love that breakfast menu is extensive for 8 days stay and served in the villa! Decent size fridge that has both chiller and freezing compartments. Big bath tub that fits 2 persons comfortably and nice outdoor shower. Staff was courteous, cheerful and helpful. Great Location, it is walking distance to Lake Lagoi (great for walking and jogging) and Lagoi Bay where there are weekend street stalls with yummy and cheap local food, mini mart, a few eating places and a bar.
Stayed in July 2024
Reviewed: 13 July 2024
Jiun
SingaporeThe surrounding has literally nothing to do. The mall beside the villa is a ghost town. No shops are open, many of them not recovered from Covid.
The private pool right in the middle of the villa is an attraction of its own. My kids love it and we swim everyday.
Stayed in June 2024
Reviewed: 9 July 2024
Fiona
SingaporeThe food was very average.
Room was nice and clean.
Stayed in June 2024
Reviewed: 5 July 2024
Mohd
Malaysia1. Location - in the Lagoi Resort. Walking distance to the beach, shops, restaurant, bar. However far distance to other attractions outside of the resort. 2. Smooth check in and out even with the small lobby area 3. Nice and helpful staff 4. GREAT PRIVATE POOL next to the bed. Can’t stop dipping in the pool especially after back from hot touring day. 5. Whole villa is spacious with separate living, dining, kitchen area. The open outdoor shower is so refreshing. Cleanliness and well maintained even the pool. 6. Included daily preordered breakfast that is served inside our villa
Stayed in June 2024
Reviewed: 15 June 2024
Vernice
SingaporeOutdoor sharing area may have insects, and lizards.
Convenient location and walking distance to Warung Yeah. Facilities were well equipped.
Stayed in June 2024
Reviewed: 15 June 2024
Rommie
AustraliaFor the quality if the villas perhaps the towels could be better quality and more of them but apart from that it was fantastic
A wonderful oasis, such beautiful villas and surroundings.
Stayed in May 2024
Reviewed: 11 June 2024
Emiliya
SingaporeIt’s very good for family ,and the villa quite bigger Good breakfast 👌🏻
Stayed in June 2024
Reviewed: 7 June 2024
Kassey
SingaporeMosquito.
The communication is good using WhatsApp service for everything which includes room service, breakfast selection and general enquiries.
Stayed in June 2024
Reviewed: 23 May 2024
Alwaystravel
SingaporeThe staff not very friendly, always forget what we asked during our stay. The breakfast has room to improve.
The villa is spacious and beautiful. I like the private pool a lot.
Stayed in May 2024
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