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  5. Reviews of Jay's Villa Umalas

Reviews of Jay's Villa Umalas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Tegal Cupek II, Banjar Anyar Kelod, Umalas, 80362 Canggu, Indonesia

#551 of 598 vacation rentals in Canggu

Guests' Choice

Review Score

Based on 33 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.3

  • Location

    7.1

  • Facilities

    6.3

  • Staff

    8.4

  • Value for money

    7.1

  • Free Wifi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    The cleanliness of the villa was not as per photos (pool dirty, shower drainage) the villa is much older than the photos, still pretty good for the price.

    The staff were lovely, good aircon, and nice and private.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    5.0
    Restaurant very poor, better quality food outside
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    Villa with pool

    Nice and clean, but desperately in need of repairs and maintenance

    Stayed in January 2024

  • Reviewed: October 18, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is under maintenance so it was not clean. We booked a deluxe villa but since it wasn't operational we got a super deluxe villa but we didn't like it so much. The bedroom and bathroom are upstairs so if you use the pool you'll have to go up to clean up. And the main bathroom is downstairs but not connected to the living room area. So you have to go up and then go down from a different stairs to use the main bathroom. Much hassle.

    The staff is friendly and accommodating.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    7.0
    Dated but for for purpose
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    Photos are outdated, so the interiors are more worn and weathered than shown however the price (when booked discounted) is a fair reflection for the size given the private pools etc.

    Quiet area outside the busy area of Canggu with still plenty of shops within walking distance for coffee and food etc

    Stayed in October 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Very dirty and needed cleaning with some love and care

    Good and large size villa

    Stayed in August 2023

  • Reviewed: July 10, 2023

    5.0
    Cheap and you can see why
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were nice but pretty clueless about what we had purchased. When we arrived we were told that we had not bought breakfast- I had to tell them that we had bought breakfast to which they then agreed. Everyday they gave us 2 bottles of water- we were due 4 according to the booking and were unaware of this when I mentioned it- I then had to remind them daily to bring 4 bottles. We were due a discount on meals, this was never brought up by them. They don’t take card so had to pay them using all of our cash which is very inconvenient. The villa itself is rundown and needs some serious maintenance and cleaning. The decking was broken and a hazard. The pool had missing tiles and the walls were covered in mould outside. The appliances (kettle, toaster and fridge) were all old and dirty. A villa of this size should have an actual kitchen there was no need for this to be missing. When we arrived there was no toilet roll in the room and after cleaning the room they took all of our towels and didn’t replace them. When I mentioned this they said they now has no towels for us so we were given some pool towels. I was told on 3 occasions towels would be here in an hour and AGAIN I had to message them to bring them the next day as heard nothing from them. With some proper management and repair this place could be really good.

    The place was big with the room on the top floor and pool area on the bottom. The staff were friendly. Nice bathroom.

    Stayed in June 2023

  • Reviewed: July 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    the property is run down, many things is broken. i saw rat on my AC. theres rusty nail on the patio by the pool. on 2nd day the wifi doesn’t work. need major renovation.

    location is good, people who work are kind

    Stayed in June 2023

  • Reviewed: March 9, 2024

    4.0
    We stayed there because we were really tired. But we were barely in the villa.
    • Leisure trip
    • Travelers with friends
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    It was so unclean, dirty and didn’t have a kitchen. Everything looks so worn. I feel like I wasted my money.

    There was an upstairs and downstairs.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Very pleasant 5 star hotel
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    The lack of food, we ordered 4 things on the menu including Bintang and they didn’t have anything except nasi gorent and omelette

    I like the location and the facilities weee great

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Lovely staff, great rooms, loved our stay

    Stayed in February 2024

  • Reviewed: January 27, 2024

    8.0
    A quiet gateway place for couples!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    As it’s quite to nature easily attracts ants and bugs, just keep your items well wrapped or stored.

    The property is set at a very quite area which I love. Privacy was top notch and to my surprise the staff was awfully helpful in every sense.

    Stayed in November 2023

  • Reviewed: December 12, 2023

    1.0
    The picture I saw online for the hotel was not what I received, when I got to the property. The entire floor downstairs
    • Travelers with friends
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 11 nights
    • Submitted from a mobile device

    The bathroom, the downstairs

    To be honest I didn’t like anything about the property

    Stayed in December 2023

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs some maintenance

    Staff were friendly and efficient great pool good value for money

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Overall we did love our stay. The staff were all so friendly and welcoming. The villa apart from a few things was so lov
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 14 nights
    • Submitted from a mobile device

    They didn’t quite clean properly, the sheets and bed was nice and clean but there was a few areas-the stairway (hand rails) they missed. We had a dead fly in our bedroom when we arrived and it was there the whole time we stayed. However they did clean everyday or every second day- they would always ask us so they would give it a quick clean over when you wanted. However did miss bits. The pool wall was a Little old Looking.. needed some paint. We also had a few problems with the wifi wasn’t a great connection at times but they would fix it straight away when we told them.

    I stayed in villa 11, it was very big and the bedroom was upstairs and that along with the bathroom was huge, the pool was huge too.

    Stayed in November 2023

  • Reviewed: October 12, 2023

    1.0
    I had to waste more money and book another hotel.
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    It was invested with mosquito and insects. The villa bed was invested with ants and insect. Change to a different room and still a disappointment. Won’t go there anymore and worst part non refundable.

    Hate it

    Stayed in October 2023

  • Reviewed: September 20, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Place blew me away with everything.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    1.0
    Very poor.
    • Leisure trip
    • Solo traveler
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanness no cleaning

    It was really poor and I wouldn’t recommend it to anyone to stay.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    The villa was super dirty and we saw rats inside of it. Worst villa I have stayed in!!

    Nothing

    Stayed in August 2023

  • Reviewed: August 17, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 9 nights
    • Submitted from a mobile device

    Uncomfortable beds. The whole place is under construction. Villas are falling apart.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    Amazing design, great comfort
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing design, great comfort

    Stayed in July 2023

  • Reviewed: July 17, 2023

    10
    Reccomended!
    • Leisure trip
    • Solo traveler
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 3 nights

    it's all a bit decadent

    Very huge villa

    Stayed in July 2023

  • Reviewed: December 31, 2023

    1.0
    Dirty room
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 14 nights
    • Submitted from a mobile device

    Everything was very dirty All the room was noisy The breakfast was awful and every day the same The wardrobe was broken and it fell in my leg two times The walls was paper and when we touched it we opened a hole The most disturbing thing though was the dirt and all the rubbish from previous guests Receptionists and staff was kind but they couldn’t help in anything of these since it is problems of the management

    Stayed in December 2023

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: January 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

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