The cleanliness of the villa was not as per photos (pool dirty, shower drainage) the villa is much older than the photos, still pretty good for the price.

The staff were lovely, good aircon, and nice and private.

Stayed in January 2024

Villa with pool

Nice and clean, but desperately in need of repairs and maintenance

Stayed in January 2024

The property is under maintenance so it was not clean. We booked a deluxe villa but since it wasn't operational we got a super deluxe villa but we didn't like it so much. The bedroom and bathroom are upstairs so if you use the pool you'll have to go up to clean up. And the main bathroom is downstairs but not connected to the living room area. So you have to go up and then go down from a different stairs to use the main bathroom. Much hassle.

The staff is friendly and accommodating.

Stayed in October 2023

Photos are outdated, so the interiors are more worn and weathered than shown however the price (when booked discounted) is a fair reflection for the size given the private pools etc.

Quiet area outside the busy area of Canggu with still plenty of shops within walking distance for coffee and food etc

Stayed in October 2023

Very dirty and needed cleaning with some love and care

Good and large size villa

Stayed in August 2023

The staff were nice but pretty clueless about what we had purchased. When we arrived we were told that we had not bought breakfast- I had to tell them that we had bought breakfast to which they then agreed. Everyday they gave us 2 bottles of water- we were due 4 according to the booking and were unaware of this when I mentioned it- I then had to remind them daily to bring 4 bottles. We were due a discount on meals, this was never brought up by them. They don’t take card so had to pay them using all of our cash which is very inconvenient. The villa itself is rundown and needs some serious maintenance and cleaning. The decking was broken and a hazard. The pool had missing tiles and the walls were covered in mould outside. The appliances (kettle, toaster and fridge) were all old and dirty. A villa of this size should have an actual kitchen there was no need for this to be missing. When we arrived there was no toilet roll in the room and after cleaning the room they took all of our towels and didn’t replace them. When I mentioned this they said they now has no towels for us so we were given some pool towels. I was told on 3 occasions towels would be here in an hour and AGAIN I had to message them to bring them the next day as heard nothing from them. With some proper management and repair this place could be really good.

The place was big with the room on the top floor and pool area on the bottom. The staff were friendly. Nice bathroom.

Stayed in June 2023

the property is run down, many things is broken. i saw rat on my AC. theres rusty nail on the patio by the pool. on 2nd day the wifi doesn’t work. need major renovation.

location is good, people who work are kind

Stayed in June 2023

The first thing you see when you arrive is the busted sign of Jays Villas. Everything is in desperate need of renovation and cleaning! The fan at the reception was covered in dust. The water installation around the reception was basically just mud. We had Villa 11. The door did not open properly. Insects everywhere. Dirty walls, really disgusting and filthy toilet on the ground floor. The couch was busted, probably made in the 1970s and it hurt to sit on it. The pool was dirty. Dead insects floating all over the water surface and the fountain did not work. There was mold all over the white outside walls at the pool. The stairs lead to two doors, one was the bedroom, the other one was a 2x4m room full of dirty laundry with a vomit inducing smell of moldy wet cloth. The bathroom was filthy, moldy, and limescale everywhere. All the lounge furniture close to the pool and in the bedroom had stains of unknown source on it that made you want to avoid touching them. Villa 10 was empty, no water in the pool but still some trash lying around. Villa 12 seemed to be close to what was advertised.

The staff was very helpful and friendly all the time and did their best. The bed was comfortable.

Stayed in June 2024

It was so unclean, dirty and didn’t have a kitchen. Everything looks so worn. I feel like I wasted my money.

There was an upstairs and downstairs.

Stayed in March 2024

The lack of food, we ordered 4 things on the menu including Bintang and they didn’t have anything except nasi gorent and omelette

I like the location and the facilities weee great

Stayed in March 2024

Lovely staff, great rooms, loved our stay

Stayed in February 2024

As it’s quite to nature easily attracts ants and bugs, just keep your items well wrapped or stored.

The property is set at a very quite area which I love. Privacy was top notch and to my surprise the staff was awfully helpful in every sense.

Stayed in November 2023

The bathroom, the downstairs

To be honest I didn’t like anything about the property

Stayed in December 2023

Needs some maintenance

Staff were friendly and efficient great pool good value for money

Stayed in November 2023

They didn’t quite clean properly, the sheets and bed was nice and clean but there was a few areas-the stairway (hand rails) they missed. We had a dead fly in our bedroom when we arrived and it was there the whole time we stayed. However they did clean everyday or every second day- they would always ask us so they would give it a quick clean over when you wanted. However did miss bits. The pool wall was a Little old Looking.. needed some paint. We also had a few problems with the wifi wasn’t a great connection at times but they would fix it straight away when we told them.

I stayed in villa 11, it was very big and the bedroom was upstairs and that along with the bathroom was huge, the pool was huge too.

Stayed in November 2023

It was invested with mosquito and insects. The villa bed was invested with ants and insect. Change to a different room and still a disappointment. Won’t go there anymore and worst part non refundable.

Hate it

Stayed in October 2023

No hot water

Place blew me away with everything.

Stayed in September 2023

Cleanness no cleaning

It was really poor and I wouldn’t recommend it to anyone to stay.

Stayed in September 2023

The villa was super dirty and we saw rats inside of it. Worst villa I have stayed in!!

Nothing

Stayed in August 2023

Uncomfortable beds. The whole place is under construction. Villas are falling apart.

Stayed in August 2023

Amazing design, great comfort

Stayed in July 2023

it's all a bit decadent

Very huge villa

Stayed in July 2023

Everything was very dirty All the room was noisy The breakfast was awful and every day the same The wardrobe was broken and it fell in my leg two times The walls was paper and when we touched it we opened a hole The most disturbing thing though was the dirt and all the rubbish from previous guests Receptionists and staff was kind but they couldn’t help in anything of these since it is problems of the management

Stayed in December 2023

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Stayed in February 2024