Sentra Kelapa Gading Jl. Bulevar Kelapa Gading Blok M, Kelapa Gading, 14240 Jakarta, Indonesia
#31 of 542 hotels in Jakarta
Guests' ChoiceBased on 278 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.5
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End of dialog contentReviewed: 30 March 2024
Philipp
NetherlandsAmazing staff (very friendly and helpful). The rooms are pretty nice. Beds are comfy and the bathroom is clean.
Stayed in March 2024
Reviewed: 16 March 2024
Sierra2u
MalaysiaNot in the center of Jakarta.A bit far from the airport.
The locarion next to Kelapa Gading Mall. The room is big and clean.Breakfast is good.. I would like to thank Mr Neo for warning me about scammer that was trying to scam me a few days after I made the booking. Luckily for his warning,I immediately changed to a new credit card. You should keep a good staff like bim.👍
Stayed in March 2024
Reviewed: 1 March 2024
Lucinda
MalaysiaLOCATION super good. Easy access to the mall BREAKFAST okay. Thank you also to the "JAMU" section staff. I like the jamu so much. ROOM okay. Staffs so friendly and helpful Will stay here again for my next visit.
Stayed in February 2024
Reviewed: 23 February 2024
Edwin
IndonesiaParking can be tricky
Clean, great location, friendly staff
Stayed in February 2024
Reviewed: 14 February 2024
Antonius
SingaporeThe location is excellent, as it is close to the shopping center.
Stayed in February 2024
Reviewed: 8 February 2024
Theresia
New ZealandNothings
Convenient.
Stayed in February 2024
Reviewed: 12 January 2024
Mulyoto
AustraliaNone
At the mall 😊 I stayed at disable room. The room and bathroom are big enough. My wife can manoeuvre her wheelchair easily.
Stayed in December 2023
Reviewed: 11 January 2024
Harris
CanadaThe staff didn't vacuum the carpet. They focus on the bed and everything else. We could see from the cookie crumbs my son left on the carpet.
This is my go-to hotel stay for Jakarta for anything 1 week+, it's very good value for your money. The hotel is in an excellent location; attached to Kelapa Gading Mall and lots of shops, restaurants, and cafes all around the area. The in-house restaurant is 24hrs/day. The facilities are great, The staff are always awesome. The laundry service is same day and not expensive. And the rooms are big, comfortable, and clean. I recommend this hotel all the time to friends and family.
Stayed in December 2023
Reviewed: 5 January 2024
Michale
United Statesnone
Staff was helpful and respectful
Stayed in November 2023
Reviewed: 5 January 2024
Nicole
AustraliaConvenient & staff were very professional
Great service good location next to mall
Stayed in January 2024
Reviewed: 31 December 2023
Ishak
SingaporeBed is rather small. No holder for the bar soap
Room is clean and neat. Good options of different shower head.
Stayed in December 2023
Reviewed: 27 December 2023
Edy
AustraliaThe property area good for shopping and everything… like it enjoyable
Stayed in December 2023
Reviewed: 24 December 2023
Giok
MalaysiaThe medical centre provided us monitoring of the blood pressure of my husband when he got hypertension, I am very thankful to the Brother Mantri who came from time to time in our room within 24hours before we take off. Thanks God all ends up well...thank you Brother
Stayed in November 2023
Reviewed: 12 December 2023
Agustinus
IndonesiaSwimming pool
Location
Stayed in December 2023
Reviewed: 6 December 2023
Candy
SingaporeThe bath showerhead is mouldy TV remote buttons abit sticky
It’s connected to the mall. Room is clean. Breakfast cafe is ok
Stayed in November 2023
Reviewed: 6 December 2023
Trisuci
Indonesianone
accesbility
Stayed in November 2023
Reviewed: 4 December 2023
Saludin
MalaysiaBreakfast & location.
Stayed in November 2023
Reviewed: 26 November 2023
Carleton
United KingdomVery convenient, in the mall easy for shopping, meeting friends
Stayed in November 2023
Reviewed: 10 November 2023
Leong
MalaysiaNothing
Good location, can access food outlets easily . Just next to mall. Spacious working table in the room. Hotel also located next to taxi stand. Can easily hire a cab.
Stayed in November 2023
Reviewed: 4 November 2023
Rm
QatarVery good and friendly stuff Very clean and nice environment Spa services in reasonable rates Good value for money for the stay and dine-in Next to the mall .
Stayed in October 2023
Reviewed: 2 November 2023
Belinda
SingaporeAt night when I came back at about 12.30am , the hotel lobby looks quite dimmed and quiet . But that's not a major deal.
Room was super comfortable. The flooring is made up of wooden tiles so your feet don't get shock from the cold . They also provide a small bag of very essential amenities, which also includes a hair tie , which was really thoughtful. Staff , especially the ones at the front desk were helpful and friendly. Location was just next to a huge mall . Perfect! Breakfast was a very decent spread for the price you pay .
Stayed in October 2023
Reviewed: 21 October 2023
Piers
MalaysiaThe key card I had needed to be replaced a couple of times which was a bit annoying but easily fixed by the attentive staff. I didn't find the breakfast to be amazing but again for the price you can't complain.
I extended my stay from an original 3 nights at the hotel to 4 nights. This was a great stay for work. The room itself was modern, clean and spacious with good facilities such as fast WiFi, a powerful rain shower in the bathroom and a comfortable bed. Within the hotel there was a nice swimming pool and gym and best of all- the hotel is located in a vast shopping mall with a huge range of shops, restaurants and supermarkets. It served its purpose perfectly and I would recommend for those travelling to this area of Jakarta for either work
Stayed in October 2023
Reviewed: 17 October 2023
Jaiver
IndonesiaThe gym needs improvement.
The minimalist style of the hallway and room. The location is great having a big mall to relax and do the shopping plus they have an awesome cinema.
Stayed in October 2023
Reviewed: 11 October 2023
Ram
SingaporeThey asked me to sign the credit card at the time of check in and again at the time of check out. When asked they said we will refund 1 charge to my Credit card account. They should have only gotten approval instead of charge.
All was good. The Only thing was they asked me to sign the credit card at the time of check in and again at the time of check out. When asked they said we will refund 1 charge to my Credit card account.
Stayed in October 2023
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