Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Jakarta Province hotel reviews
  4. Jakarta hotel reviews
  5. Reviews of HARRIS Hotel and Conventions Kelapa Gading Jakarta

Reviews of HARRIS Hotel and Conventions Kelapa Gading Jakarta 4 stars

Sentra Kelapa Gading Jl. Bulevar Kelapa Gading Blok M, Kelapa Gading, 14240 Jakarta, Indonesia

#31 of 542 hotels in Jakarta

Guests' Choice

Review score

Based on 278 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing staff (very friendly and helpful). The rooms are pretty nice. Beds are comfy and the bathroom is clean.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Good place to stay in Jakarta.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not in the center of Jakarta.A bit far from the airport.

    The locarion next to Kelapa Gading Mall. The room is big and clean.Breakfast is good.. I would like to thank Mr Neo for warning me about scammer that was trying to scam me a few days after I made the booking. Luckily for his warning,I immediately changed to a new credit card. You should keep a good staff like bim.👍

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    awesome stay at Harris Hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    LOCATION super good. Easy access to the mall BREAKFAST okay. Thank you also to the "JAMU" section staff. I like the jamu so much. ROOM okay. Staffs so friendly and helpful Will stay here again for my next visit.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking can be tricky

    Clean, great location, friendly staff

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Enjoy
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    The location is excellent, as it is close to the shopping center.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    All good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothings

    Convenient.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    10
    Wake up, shop and eat
    • Leisure trip
    • Couple
    • Signature Package at Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    At the mall 😊 I stayed at disable room. The room and bathroom are big enough. My wife can manoeuvre her wheelchair easily.

    Stayed in December 2023

  • Reviewed: 11 January 2024

    9.0
    Great Hotel, Great Staff, Great Value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights

    The staff didn't vacuum the carpet. They focus on the bed and everything else. We could see from the cookie crumbs my son left on the carpet.

    This is my go-to hotel stay for Jakarta for anything 1 week+, it's very good value for your money. The hotel is in an excellent location; attached to Kelapa Gading Mall and lots of shops, restaurants, and cafes all around the area. The in-house restaurant is 24hrs/day. The facilities are great, The staff are always awesome. The laundry service is same day and not expensive. And the rooms are big, comfortable, and clean. I recommend this hotel all the time to friends and family.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    10
    Good Hotel, Good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights

    none

    Staff was helpful and respectful

    Stayed in November 2023

  • Reviewed: 5 January 2024

    10
    Highly recommended good value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient & staff were very professional

    Great service good location next to mall

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed is rather small. No holder for the bar soap

    Room is clean and neat. Good options of different shower head.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The property area good for shopping and everything… like it enjoyable

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    I will come back again next time
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The medical centre provided us monitoring of the blood pressure of my husband when he got hypertension, I am very thankful to the Brother Mantri who came from time to time in our room within 24hours before we take off. Thanks God all ends up well...thank you Brother

    Stayed in November 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool

    Location

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Good for business trip.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bath showerhead is mouldy TV remote buttons abit sticky

    It’s connected to the mall. Room is clean. Breakfast cafe is ok

    Stayed in November 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    none

    accesbility

    Stayed in November 2023

  • Reviewed: 4 December 2023

    8.0
    Excellent.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Breakfast & location.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very convenient, in the mall easy for shopping, meeting friends

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Short business trip to Jakarta
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location, can access food outlets easily . Just next to mall. Spacious working table in the room. Hotel also located next to taxi stand. Can easily hire a cab.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good and friendly stuff Very clean and nice environment Spa services in reasonable rates Good value for money for the stay and dine-in Next to the mall .

    Stayed in October 2023

  • Reviewed: 2 November 2023

    10
    Impressive rooms and location. Friendly staff. Really value for money .
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    At night when I came back at about 12.30am , the hotel lobby looks quite dimmed and quiet . But that's not a major deal.

    Room was super comfortable. The flooring is made up of wooden tiles so your feet don't get shock from the cold . They also provide a small bag of very essential amenities, which also includes a hair tie , which was really thoughtful. Staff , especially the ones at the front desk were helpful and friendly. Location was just next to a huge mall . Perfect! Breakfast was a very decent spread for the price you pay .

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Excellent and convenient stay for work or leisure in this area of Jakarta
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The key card I had needed to be replaced a couple of times which was a bit annoying but easily fixed by the attentive staff. I didn't find the breakfast to be amazing but again for the price you can't complain.

    I extended my stay from an original 3 nights at the hotel to 4 nights. This was a great stay for work. The room itself was modern, clean and spacious with good facilities such as fast WiFi, a powerful rain shower in the bathroom and a comfortable bed. Within the hotel there was a nice swimming pool and gym and best of all- the hotel is located in a vast shopping mall with a huge range of shops, restaurants and supermarkets. It served its purpose perfectly and I would recommend for those travelling to this area of Jakarta for either work

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Super comfy i definitely will stay here again.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The gym needs improvement.

    The minimalist style of the hallway and room. The location is great having a big mall to relax and do the shopping plus they have an awesome cinema.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Apart from the Credit Card issue I think the rest was Good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    They asked me to sign the credit card at the time of check in and again at the time of check out. When asked they said we will refund 1 charge to my Credit card account. They should have only gotten approval instead of charge.

    All was good. The Only thing was they asked me to sign the credit card at the time of check in and again at the time of check out. When asked they said we will refund 1 charge to my Credit card account.

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless