Stayed here over 5 years ago, nothing has changed or been updated. Rooms are a little tired now, corridors could do with a lick of paint, but overall it's OK. Wifi is terrible in the restaurant/bar area, slightly better in the rooms. Should have an ATM for cash withdrawals on site.

Staff always so friendly and helpful. Facilities are good for Malang. Food is consistent, reasonable choice of western food along with the local dishes.

Stayed in August 2024

The villa are very large and comfortable. Two spacious bedrooms on the first floor and very big and nicely decorated living room at the ground floor. Two bathrooms. The villas have 24 hour surveillance. Good breakfast with Indonesian and European options.

Stayed in August 2024

Westafel in the villa 1st floor bathroom was not so good. Take time for the water to get drain.

Location and environment are very nice.

Stayed in August 2024

People can smoke wherever they wanted. Disturbing us who did not smoke and wanted to have fresh air. For the last 3 days, the TV cable did not work. No convenience store.

The pool is fun since it has slider and separate places between pool for adult / kids and but needs more for maintaining and cleaning. The breakfast also food, we can select the place to be seated indoor or outdoor. I think the variant for foods need to add more.

Stayed in July 2024

The room looks old enough need touch up. Some mold on bathroom area . You need to refresh

Nice setting,beautiful infinity pool and lobby. Open areas around the lobby gives cozy ambiance.bfast is good.

Stayed in August 2024

Main Pool at the hotel could be cleaner.

The villa was tastefully decorated, clean and had comfortable pillows and bed.

Stayed in June 2024

The food wasnt in good preparation, the location was far from the center, and their services. I have a food delivery but they cant help me to deliver it to the room.

Have standards for 4stars hotels.

Stayed in March 2024

Bit ages. Smokers in the building. Breakfast need to be improved.

The smiling face and the service. The overall facilities. I love the building itself.

Stayed in February 2024

Location too far from lobby, personal car cannot enter villa.

Good location and convenient, lot of breakfast selection, food taste good.

Stayed in February 2024

Everything about the villa is great.....

The 2-bedroom villa is excellent choice and value for family and friends travelling together. The design is excellent with plenty of privacy.

Stayed in January 2024

The room need maintenance especially the bathroom part

Like the swimming pool

Stayed in December 2023

The place, the staff, the food, the location. This is our 6th or 7th stay at Harris Malang. And we still love this hotel. Harris Malang never failed us :))

Stayed in December 2023

There is no mirror in rooms. Clothing hangers were given very less.

Breakfast was great.

Stayed in December 2023

There's renovation going when I was there, so it's a little noisy.

The room was large compared with the other hotel in this particular chain. The location was perfect for my need.

Stayed in December 2023

Bath towel

Stayed in November 2023

the door of the hotel room was squeaky and the curtains as well as the iron board are dirty.

it was well managed

Stayed in September 2023

The rooms were very clean, but I did find a few tiny bugs crawling around the bathroom counter, coming from a hole near the sink.

The staff were exceedingly kind, cheerful, and well-mannered. Though some members of staff spoke little or no English, they were still always polite and made sure to fetch someone more fluent in English to assist us during our stay. Notices from management left in the rooms always included English translations, the rooms were big, bright, and clean, with great views of the pools and the mountains in the distance. The food was amazing, especially the breakfast buffet - I can't recommend it enough!

Stayed in September 2023

There were little things off about the room compared to other times I have stayed there: the bathroom seemed darker (maybe to do with the light placement), the hairdryer only worked for a minute or two until it cut itself off, the towel rail was wobbling out of the wall

As always the staff were super friendly and helpful, the food is great, and it's close to the city. We accidentally left something in our room but after calling them they said they'd hold on to it until we can get back there to collect it.

Stayed in September 2023

In the last two days, the water for showering is only lukewarm

The cozy hotel with a good swimming pool.

Stayed in September 2023

It's far from other facilities outside the complex.

Great villa, nice and clean environment, good pool and good restaurant.

Stayed in July 2023

1.The daily cleaning could be better. The whirlpool was not properly cleaned between uses and the water feature in front of the villa also could have been cleaned better. 2. On one day the dirty towels were taken away but not refreshed with clean ones. 3. There was a kitchen in our villa and utensils were supposed to be available on request. We asked for 1 pan but never got it.

The location - far away from the noise and the property. The villa we stayed in was very pretty and so comfortable. The design of the villa was superb and the surroundings were peaceful.

Stayed in July 2023

I could say this is one of the best comfy hotel. Very Indonesian hotel: great swimming pools, surrounded by palms and green trees, staffs very griendly, nice rooms and very quiet place far from the crowded street. Perfect for to have a relaxing holiday.

Stayed in July 2023

Electric water heater to make tea/ coffee need to be replaced

Near freeway. Choices of pool. Large parking place.

Stayed in July 2023

Its kinda creepy, I heard something tha my wife didnt inside the room, and she hears something that i dont outside the room, it was kids running and giggling outside at 3.00 AM

The athmosphere so natural

Stayed in July 2023