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  5. Reviews of Four Seasons Hotel Jakarta

Reviews of Four Seasons Hotel Jakarta 5 stars

Jalan Jendral Gatot Subroto Kav 18, 12710 Jakarta, Indonesia

#2 of 548 hotels in Jakarta

Guests' Choice

Review score

Based on 309 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 26 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Toys bears for kids. Birthday decor for room. Letters every morning and every. Stuff very happy and smile.

    The best hotel in Jakarta.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    9.0
    My house in Jakarta
    • Business trip
    • Solo traveller
    • Executive King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The wine list is very poor

    Alto is amazing

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything exceptional hotel

    Stayed in October 2024

  • Reviewed: 12 October 2024

    9.0
    excellent
    • Leisure trip
    • People with friends
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    cozy hotel

    Stayed in October 2024

  • Reviewed: 10 October 2024

    10
    Beautiful hotel
    • Leisure trip
    • Solo traveller
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Beautiful hotel with all the leisure facilities. Good for escaping for a few days and entourage pool and spa.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    Excellent stay in Jakarta
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Two Queen Beds
    • Stayed 2 nights

    Beautiful property, extremely spacious and comfortable rooms, great hospitality!

    Stayed in October 2024

  • Reviewed: 28 September 2024

    9.0
    Fantastic stay for work and relaxation
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted via mobile

    There’s a mosque nearby and the prayers are very loud. You can also hear the nearby highway. But the hotel does provide earplugs. Four Seasons is in the nicer part of Jakarta but it’s difficult to walk anywhere - you have to take a car (more of a Jakarta problem).

    Overall it’s a very luxurious experience, definitely on par with what you would expect from Four Seasons. We loved staying here. The staff is phenomenal - everyone we encountered was kind and very helpful. Also not uptight, which is a big plus. Concierge desk was ready to help with anything we needed. The room was large, spacious and very convenient, especially for two people working remotely. The place is spotless, everything was super clean. We asked for a room with nice view and got a great panorama of Jakarta. Alto restaurant on the 20th floor is a must-try.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    High class hotel! The best in Jakarta!
    • Business trip
    • People with friends
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Mothing

    High quality of services. Very profesional everyoane! Special note for Muji!

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Again again and again
    • Business trip
    • Solo traveller
    • Executive King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Perfect stay

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Excellent condition
    • Leisure trip
    • Family with young children
    • Executive Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Super hotel beautifully appointed rooms excellent service, very special bathrooms the beds appointed with luxury bed linen

    Stayed in August 2024

  • Reviewed: 9 September 2024

    10
    Will come again.
    • Business trip
    • Solo traveller
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location great, staff exceptionally friendly.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Perfect Stay at Four Seasons Jakarta, can't wait to be back!
    • Leisure trip
    • Solo traveller
    • Executive Suite with Two Queen Beds
    • Stayed 5 nights

    Nothing bad to say, so there is nothing I didn't like. Four Seasons is perfection.

    Four Seasons is always a great experience, the brand is a statement for itself especially I have been to the Four Seasons in Qatar as well so I know anytime I stay in Four Seasons it's Quality... but I must say that Four Seasons Jakarta was one of my best experience so far especially the Staff just amazing, friendly, give good recommendations always with a smile. And a special thanks to the team Billie the waiter, Kevin service supervisor, Raden the Barista who made my Dragon Fruit Juice everyday :) and Novan who was in charge for my morning Cappuchino and Reggy who always took care to oversee if things are good and to my liking just amazing! Can't wait to be back.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Exceptional stay.
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    In room dining. Room design, lights, decor.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was extremely disturbing to be asked such a strange question as what did you use in the minibar when checking out. It was absurd that I paid so much more than city standards and that such a quality chain asked this question. What was even more absurd was that after I told them I ate chocolate, they asked me what percentage of cocoa contains the chocolate I ate because there were two types of chocolate. If this is so important to you, I think you should get this information from your employees, not from your customers who are waiting for a taxi to go to the airport.

    The staff was very helpful and the rooms were very comfortable.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    An unforgettable stay with Spa
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night

    The room was nice and had all the needed facilities. Also dinning in the room was nice and breakfast super nice with the variety of bakeries and amazing sweets. We booked also the couple spa for one hour which I really recommended. I'd like to add also the staff were so friendly, respectful, and nice.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Best hotel in town!
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in August 2024

  • Reviewed: 25 July 2024

    10
    After a very hectic wedding day this was the way to really unwind and relax
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    We had a jr suite for our honeymoon Breakfast was by far the most amazing In Indonesia

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    Excellent and was really spoiled
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The properly was exceptional clean and all facilities were excellent. The service was also excellent and staff were really friendly and went out of their way to make us feel welcome.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    Don't think of other hotel in Jakarta
    • Leisure trip
    • Solo traveller
    • Executive King Suite
    • Stayed 1 night

    The location is off the other major area with no any malls around unlike other hotel in Jakarta

    Most likely the best four-season i stayed in so far. all staff speaks very good English supportive with big smile! Room is well designed and huge in size. the Pool is so relaxing and quite yet has nice city views like an oasis, Spa is one of a kind with skilled staff

    Stayed in July 2024

  • Reviewed: 28 June 2024

    10
    Fantastic hotel. Great service.
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Amazing hotel. Looked after us very well. Breakfast was top quality. Fantastic service

    Stayed in April 2024

  • Reviewed: 3 June 2024

    10
    Beautiful gem at a central location to indulge in.
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    We stayed at the Four Seasons to celebrate a special occasion, and were not disappointed. The hotel excelled in all aspects, from extremely friendly and helpful staff to beautiful and well-appointed room and an overall design that radiates luxury.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Flawless luxury hotel highly recommend
    • Leisure trip
    • Family with young children
    • Executive Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    flawless Hotel My room was incredible. It was more like a suite wonderful view. The swimming pool is amazing. I spent a Few hours there after a massage in the spa.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Perfect place to be in to celebrate birthdays
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Price high

    Rooms

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Excellent, be my first choice for work in that area.
    • Business trip
    • Solo traveller
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Welcoming, cleanliness, location.

    Stayed in March 2024

Showing 1 – 25

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