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Reviews of AYANA Resort Bali 5 stars

Karang Mas Estate, Jalan Karang Mas Sejahtera, 80364 Jimbaran, Indonesia

#11 of 67 hotels in Jimbaran

Guests' Choice

Review score

Based on 966 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 13 November 2024

    9.0
    Excellent stay!
    • Business trip
    • Couple
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Ayana served an international breakfast that was over the top! The food was of excellent quality and delicious. The property was beautiful. The pictures cannot compare. We enjoyed our stay.

    Stayed in September 2024

  • Reviewed: 11 November 2024

    10
    Great resort
    • Leisure trip
    • Couple
    • Ocean View Room
    • Stayed 5 nights
    • Submitted via mobile

    Drinks prices very expensive. Breakfast was included as part of booking; however, not communicated to hotel and had to pay for this, still awaiting correspondence from Booking to seek refund of Breakfast charge. Caused unnecessary loss of time trying to deal with it. Sadly took the edge off a perfect holiday.

    Amazing resort, very beautiful. Staff exceptional.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. An amazing one night stay with five star experience

    Stayed in October 2024

  • Reviewed: 3 November 2024

    10
    Super relaxed…
    • Leisure trip
    • Solo traveller
    • Resort View Room
    • Stayed 5 nights
    • Submitted via mobile

    I couldn’t use the phone for room service however they had an app which was 100% functional and timely

    So relaxing and lots of different restaurants and pools to choose from.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Segara Ocean View Room
    • Stayed 4 nights
    • Submitted via mobile

    Ayana Resort in Bali is truly the best resort I’ve ever stayed at. From the moment we arrived, everything was exceptional. We were welcomed with a refreshing drink, flowers, and a cool, fragranced towel that instantly made us feel at ease. Our stay was in the Ayana Segara ocean-view room, and I was honestly blown away – the room and its view were breathtakingly beautiful. We dined at both Karang and Padi restaurants, and both offered fantastic meals. Padi, in particular, served authentic Indian cuisine, which exceeded my expectations. Every element—the pickle, gravy, flavors—captured the essence of India. Enjoying this food with such a stunning view was like icing on the cake. We also spent time in all the resort’s swimming pools, each offering a refreshing, world-class experience. The Rock Bar was another highlight, with incredible waves and a fantastic vibe. Kubu Beach, accessible by a lift, was also a unique experience. The Resort also offers a dedicated app where we could view a complete map of the resort, explore activities, and browse restaurant options. The app even showed tram schedules, making it easy to travel between different parts of the resort—an incredibly convenient feature. The resort’s hospitality stood out the most. Every staff member greeted us with warmth and politeness, making us feel truly welcome each time we passed by. Everything is so meticulously planned and thoughtfully designed that it left us speechless. If anyone were to ask me what my idea of heaven is, I’d simply say Ayana Resort, Bali.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.

    Ayana Hotel was just perfect. The staff was friendly and helpful and they took care of all our needs. The breakfast was very good, the room was very clean, spacious and room service was 2 times a day. It is definitely a 5 star hotel.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Segara Resort View Room
    • Stayed 1 night
    • Submitted via mobile

    Everything just top notch

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Exceptional
    • Couple
    • Segara Ocean View Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing!

    Stayed in October 2024

  • Reviewed: 3 October 2024

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Segara Ocean View Room
    • Stayed 2 nights
    • Submitted via mobile

    Mosquito bites when we were waiting for the tram

    The view was awesome. Food and beverage are also nice. Friendly staff and welcoming service. We love the experience.

    Stayed in September 2024

  • Reviewed: 3 October 2024

    10
    ...
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    employees in reception they are not welcoming and they are cocky with me

    I stayed 2 days..i like the pools and restaurants ia a lot..room is clean and big.. they have everything inside no need to go outside

    Stayed in September 2024

  • Reviewed: 1 October 2024

    10
    It was such a relaxing place & it basically gives us everything we need here.
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything !

    Stayed in September 2024

  • Reviewed: 1 October 2024

    10
    It was perfect
    • Leisure trip
    • Family with young children
    • Ocean View Room
    • Stayed 4 nights
    • Submitted via mobile

    Food is expensive

    Location, huge estate, beautiful views

    Stayed in September 2024

  • Reviewed: 1 October 2024

    10
    Fabulous! Will be back again for a longer stay to really take in the estate as there are lots to see and do!
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Absolutely beautiful! Breathtaking views of the ocean.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Very good due to the amazing staff.
    • Leisure trip
    • Couple
    • Ocean View Room
    • Stayed 2 nights

    It is a very expensive resort which does not entirely live up to its expectations anymore. They started renovating the Jimbaran part. Hope they keep the Bali vibe there.

    Personnel was very kind and polite. They arranged a lot of kind attentions for our anniversary Our diner at the Kisik restaurant on the pier was amazing and our butler Selamat was very good.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    Incredible stay at the AYANA! Would recommend and stay again
    • Leisure trip
    • Couple
    • Segara Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was perfect

    Staff hospitality was incredible - every single member of staff greets you with a smile and a good morning/evening. The room (AYANA Segara) was beautiful and clean and the bed was very comfy. We had the Ocean Dream Spa treatment on the rocks which was incredible and definitely will be remembered. The tram and buggy service was so useful as there was always someone around to pick us up and take us where we wanted to go in the resort easily. The restaurants and bars we went to were also lovely.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 3 nights
    • Submitted via mobile

    We loved the property, so close to the sea, beautiful views, amazing gardens and pools areas.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2BR Ocean View Suite
    • Stayed 3 nights
    • Submitted via mobile

    Not much

    All the crews at Ayana were kind and nice. Every place I visited at Ayana was clean and nice. My favorite place was the Kisik restaurant. They have fresh and good seafood. Come and visit around 6 pm. You can see beautiful sunset there. I liked the Kisik better than the Rock bar.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Very pleasant, easy going , just perfect for a holliday, I would definitely come back:)
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and the food was amazing:)

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Dream vacation
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 3 nights
    • Submitted via mobile

    We loved everything

    The property was amazing! We loved every restaurant and the beach club

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 2 nights

    Nothing.

    Amazing room, loved the 14 swimming pools. The food ordered at poolside bars was all superb and service was lovely all around. Would definitely recommend Kisik Restaurant at sunset and Damar Terrace for lunch. We absolutely want to come back and stay longer!

    Stayed in August 2024

  • Reviewed: 10 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • 2BR Resort View Suite
    • Stayed 6 nights
    • Submitted via mobile

    The cork fee is the price of the wine that is sold at the restaurant.

    That you don't need to come out of the hotel for anything.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Good for a short stay.
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 2 nights

    A lot of Chinese, all they do is take photos and it gets repetitive and annoying if you just want to relax. No real vibe in any of the restaurants or pool areas.

    Loved how many restaurants and pools there are. The tram makes it easy to get around and staff are so friendly.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Wonderful for a staycation
    • Leisure trip
    • Family with young children
    • Segara Ocean View Room
    • Stayed 1 night
    • Submitted via mobile

    Our least favourite thing about Ayana Segara is their food at Karang Restaurant. Karang is the only option for in-room dining if you’re staying at Ayana Segara. The taste of the breakfast buffet and in-room dining from Karang was mediocre. We also couldn’t order from other restaurants outside Karang. You need to go to the other restaurants in-person and order a takeaway. I reckon there’s lots of rooms for improvement for their food services, especially if one’s planning to do a staycation. It’d be great if the in-room dining option can include other restaurants within the resort.

    The hospitality at Ayana Segara is second to none. When we first arrived we were given a beautiful necklace of frangipani. Then, when we first went to our room, we were escorted by a friendly staff who explained the resort facilities and activities. We were then welcomed by a spacious, clean room and bathroom. The background music from the TV also made us feel very welcomed. The overall Ayana resort is huge with different types of accommodation and restaurants. It’s a perfect choice for a staycation so that you don’t need to go out and face the traffic if you don’t want to. There’s a free tram that can take you from different points within Ayana Resort, including a wide range of restaurants and swimming pools.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Amazing for a staycation - lots of options to explore within the resort
    • Leisure trip
    • Family with young children
    • Segara Ocean View Room
    • Stayed 1 night
    • Submitted via mobile

    Our least favourite thing about Ayana Segara is their food at Karang Restaurant. Karang is the only option for in-room dining if you’re staying at Ayana Segara. The taste of the breakfast buffet and in-room dining from Karang was mediocre. We also couldn’t order from other restaurants outside Karang. You need to go to the other restaurants in-person and order a takeaway. I reckon there’s lots of rooms for improvement for their food services, especially if one’s planning to do a staycation. It’d be great if the in-room dining option can include other restaurants within the resort.

    The hospitality at Ayana Segara is second to none. When we first arrived we were given a beautiful necklace of frangipani. Then, when we first went to our room, we were escorted by a friendly staff who explained the resort facilities and activities. We were then welcomed by a spacious, clean room and bathroom. The background music from the TV also made us feel very welcomed. The overall Ayana resort is huge with different types of accommodation and restaurants. It’s a perfect choice for a staycation so that you don’t need to go out and face the traffic if you don’t want to. There’s a free tram that can take you from different points within Ayana Resort, including a wide range of restaurants and swimming pools.

    Stayed in August 2024

Showing 1 – 25

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