Few hiccups on check in day but were immediately resolved by Ms. Belma.

Location was excellent. Breakfast was very good and had options. Room was clean. Ms. Belma Kilic went above and beyond to make sure that we have everything we need and that our stay is unforgettable. Thank you for everything.

Stayed in August 2024

Nothing ( Rooftop closed on sundays)

Location in perfect!! Service is amazing ! Building is very beautifully renovated

Stayed in October 2024

It was all round a stunning and luxurious hotel

Stayed in October 2024

The breakfast (selection) didn´t fully match the otherwise really high standard of the hotel. (All egg meals, also fried eggs should be served always, not from the buffet. Butter was missing for like 10 minutes,...) But to be honest this is whining at a high level.

Really great hotel in a stunning building. Perfect match of the old architecture with new, modern classy interior. Special attention is also paid to the small details. I absolutely loved the bathroom. The location of the hotel is perfect to explore the city. All staff very friendly and helpful (page, reception, housekeeping, service) Would definitely recommend for a stay in Budapest.

Stayed in November 2024

Nothing

Very nice place and great situation

Stayed in November 2024

I need to carry more cash for tips. I can be a bit better at that :)

Loved everything! They gave us a free upgrade to celebrate our special occassion. Staff was impeccable. Decorations, food, hospitality. Brilliant. Highly recommend. Will revisit for sure.

Stayed in November 2024

Beautiful hotel. Great location. Gorgeous rooms. Hotel smelt amazing

Stayed in October 2024

No pool. Needs a lobby area to read , relax.

Breakfast, room was comfortable.

Stayed in October 2024

N/A

The best hotel experience hands down.From the arrival with the smiling faces and glass of champagne.Everything was perfection. Thank you Dora and her friends.Very much appreciated!

Stayed in September 2024

Very little wrong!

The staff

Stayed in October 2024

Classy, elegant , great location

Stayed in October 2024

Beautiful hotel, great location, friendly and helpful staff. Delicious food. It was our 42nd Wedding Anniversary celebration and the attentive staff made our experience extra special.

Stayed in October 2024

a young server with dark hair ignored us at breakfast and acted pissed whenever we were making eye contact all the switches for the lights are next to the bed

free water, tea offered when i was sick, overall very good service in every part of the hotel

Stayed in September 2024

Nothing to complain about. Everything was great! :)

We very much enjoyed our stay at Matild Palace which really exceeded our expectations, from the exceptional service, the friendly and attentive staff to the very delicious breakfast buffet and à la carte menu with a vast array of options (e.g. freshly prepared juices, delicious coffee, fresh pastries and bread, fresh fruits, pancakes, poached eggs, etc.). Furthermore, the restaurant Spago by Wolfgang Puck, as well as the rooftop bar Duchess are definitely a must-try. The latter offers stunning views of Budapest. Since it also was my birthday, we were surprised with complimentary champagne, a little chocolate cake and a birthday card. This really added to the positive experience we had at Matild Palace. The location of the hotel is great as the promenade along the Danube river is only a five-minute walk away from the hotel. The city center is also reachable within 15 minutes by foot. The proximity to the Central Market Hall, the Gellért Monument and the Gellért Thermal Bath/Spa & Hotel amongst other things contributes to the hotel’s convenient location. Overall, our stay was amazing and we would always choose to stay with Matild Palace again once we are planning our next trip to Budapest. Highly recommended!

Stayed in August 2024

The room temperature wouldn't go lower than 21 degrees celsius Room service could be better. One day they forgot to do it and forget to place the upper sheet

Great Breakfast. Beuatfull hotel. Historical building

Stayed in August 2024

Every amenity is thoughtful, the aesthetic is beautiful, and the staff attentive.

Stayed in August 2024

No swimming pool

The decor and the position was e collect very comfortable. The staff at breakfast could have been faster the service was a bit slow there . The driver who was supposed to pick me up couldn’t find me , had my mobile number and couldn’t phone me either , bad service for 140 euro fee.

Stayed in August 2024

This is a truly luxurious hotel, with impeccable service, excellent restaurant lunch, breakfast and rooftop bar. Beautiful Spa. great location, incredible history.

Stayed in July 2024

Smoke

Rooftop

Stayed in June 2024

Nothing

It lives up to its luxury brand. Outstanding quality in everything. There are so many amazing things that made our stay memorable, automated curtains and toilet seat, spacious room extremely clean, TV that is integrated with a bronze coloured mirror, 3 seats of sofa, quite spa, luxuriously arranged hallways and then the best, Spago (Michelin 2023) breakfast! And the staff ever ready to help and support!

Stayed in July 2024

Service is a bit slow

Location cleanliness

Stayed in July 2024

There is nothing I can mention here.

A luxury hotel indeed. Very impressive location. The rooms are fabulous. The shower area in the bathroom are your unique hamam experience. The Spago restaurant breakfast, the roof top view at the Dutches are stunning. 24 hour in-room dining is awesome. And the staffs are so polite and prompt, shout out to Ms. Ester at the Front desk. This palace is absolutely at the center of everything you want to see and experience in Budapest. So, go for it and enjoy!!

Stayed in July 2024

We loved our room ( corner suite ). Great location , breakfast and helpful concierge.

Stayed in July 2024

Every aspect, from A-Z, every single thing you could possibly come across was thought of beforehand and taken care of. To me it is important the hotel I'm staying breathes history: Matild palace integrates historical charm and modernity. The service surpassed that of any luxury hotel we have experienced, including those in Amsterdam and Paris. For instance. During check-out, I mentioned my disappointment that my sister could not visit the rooftop bar, 'The Duchess,' as she had retired early our last evening there - and before I could even finish my sentence, György offered us a private tour. If you plan on staying here do not forget to carve out some time for the spa, which is immaculate. We were particularly impressed by the facilities, which include not only a sauna but also a steam room and a Turkish hammam. Thank you for the wonderful stay. Selin Agdere

Stayed in July 2024