The rooms and the pools are not as fresh as they look on the pictures, although quite clean

Large territory by the sea with lots of trees

Stayed in June 2024

WiFi was cutting out; attractions were hard to find (if not part of a group); rather noisy from 6am to midnight. A lot of extra costs - like beach chairs - for an all-inclusive.

Very clean, beautiful location, good food (inc.local, traditional, vegetarian and vegan choice); the beach is super close and town is 5min walk away, ferry port at 15min.

Stayed in June 2024

I didn't like the first room, because it was next to a small amount of water and a lot of Moskito were coming in the room and we tried also to open the air condition and make a lot of noise.So plz first check if the room is ok for you

I loved that you had a lot of activity planned for you everyday.

Stayed in June 2024

Average

Stayed in June 2024

The pool wasn't in front of the beach

The location right in front of the beach, the cleanliness and the very nice staff

Stayed in June 2024

The bed in the living room was narrow and unconfortable. The bed in the bedroom was OK.

Close to the beach. Nice view from the terrace. The garden is beautiful.

Stayed in June 2024

Travelling in May I wasn’t expecting the resort to be quite so deserted on my arrival. I couldn’t find the reception because it was closed after 30 minutes walking around and asking people. The way to check in was via the neighbouring hotel inconvenience but annoying when you’re tired after a long journey. Food on offer is pretty average but there are plenty of options for eating in the centre of town and outside so I wouldn’t bother with fully inclusive breakfast will be fine

It’s close to the town centre, but nicely away from noise and nightlife.

Stayed in May 2024

Kids club and pool need to be updated a little.

Great massage, good selection of food and very helpful staff.

Stayed in May 2024

Nice breakfast and dinner. The facilities are great. Ice cream cart in the backyard, possibility to play tennis. Activities during the day.

Stayed in October 2023

Lot of space and activities!

Stayed in October 2023

Best value for such kind of stay

Stayed in October 2023

When we were taken to our room, there was an outer door to the building which was locked, and no-one at the hotel had a key! The housekeeper had gone home with the only key, and reception said the door was always open - we only had a key to our own room. Another couple had been waiting an hour to get in. Two days later we went back to the room at 21.15, aand they were standing outside again; someone had locked the door while we were at dinner.More problens to find a key to let us in. Inconvenient - but the main point is that if ther had been a fire, or someone taken seriously ill in the building while this door was locked, no-one could have got out. I can't believe that an hotel doesn't have spare keys to all its buildings. This is a disaster waiting to happen.

The staff were extremely helpful. When we arrived at reception, they did not recognise our booking, so they sent us to have lunch while they sorted it out. We had booked a standard room, but we ended up with a self-catering apartment, which gave us morespace, and was very quiet. All the staff, waiters, cleaners, barstaff were very friendly and helpful all the time we were there. Plenty of food in restaurant, although of average quality.

Stayed in October 2023

Upon arrival, we received the wrong number that we ordered. We changed it several times. In the bars near the pools, something often does not work or drinks are missing. The area is very large, so you have to walk a lot.

Excellent value for money. Amazing food. A great place to relax with the family.

Stayed in October 2023

I didn't understand why some events / nights were in certain languages. Example: the animators would host a french night or a german night ... while passing by we wanted to stay but didn't understand anything ... The adults only pool at extra charge... the pool looked amazing yet i wasn't able to go swimming with my child

Loved the location. Facilities, pools, bars. It was almost like a little maze, finding our way around. Our room was great. Staff was really nice and helpful. Pools are big and fun for kids. Food was real good as well. Night walks around the resort were so relaxing. Coming back again for sure! P.S. All you can eat ice cream - amazing and thank you for that! :D

Stayed in September 2023

The quality of the mattress could be better. The air conditioning in the room is not regulated and very noisy.

Excellent location, good food, well-groomed territory.

Stayed in August 2023

Food is not on level of 4* resort. Odd policies regarding restaurants use. You cannot use restaurant that is near your villa and you must go elsewhere. Also resort isn4* but food is not same in all restaurants. Food quality may depend on Agency that you have used, and no agency guests (Booking.com) are at the end of priority. Also bathroom was far from 4*. Water taps are barely working… We have been visited this place sometime before, and we had much better experience.

Great location, great staff.

Stayed in September 2023

Overcrowded pools and long queues at lunch with people jumping the queue. Not the hotels fault though. Paying extra for the other pools, towels are expensive to rent also. Paid extra for adults only pool but had to pay additional to buy drinks although we were all inclusive. You should be able to use the all inclusive in there also.

Great location with lots of pools. Easy to walk to the harbour with bars and restaurants. Rooms are small but have everything you need. Food was good had plenty on offer.

Stayed in September 2023

The food was poor. Breakfast ok, snack bar ok, dinner - 3 star at best (school dinners). The all inclusive option was confusing, we couldn't eat in certain restaurants!

Loved the staff - reception staff were the best - friendly, engaging, nothing was an issue. Animators were excellent, lots of activities - they kept the holiday buzz going

Stayed in August 2023

Waterman's failed to deliver a satisfying culinary experience that matches its reputation. The overall lack of finesse and sophistication in both cooking and presentation left me unsatisfied. In conclusion, Waterman's 4-star resort's dining experience was disappointing due to subpar culinary execution and lack of attention to detail. While the service was commendable, it couldn't compensate for the underwhelming food quality. It is my hope that the resort takes steps to elevate its dining offerings to meet the expectations of its guests.

Breakfast left me underwhelmed and dissatisfied. While the restaurant has potential, they need to address the issues of basic execution, greasy offerings, and inadequate cooking techniques to provide a breakfast experience that is truly worth the visit, also lunch and dinner.

Stayed in August 2023

I think that IF you Pay for an all inclusive package the seats on the beach and the towels should be Free, also the Free Drinks are just awfull, you should really improve that

The location ia great,Close to the ferry, the beach is really nice and Clean, is a destination good for familly, especially IF you don’t want to leave the resort. The FOOD is pretty good also.

Stayed in August 2023

We really enjoyed our stay so couldn't fault it. I can perhaps see some passengers being disappointed with choice of food but for our family it was perfect.

The resort is an unusual layout with varying levels of accommodation. We stayed in one of Beach Houses which was wonderful location, peaceful and well appointed. However, it would have been interesting to see what other rooms were like as there were so many different buildings. The lady at check in was very helpful and kind but overall did not have much contact with any more members of staff. We were allocated Antonio's restaurant on arrival, which had a lovely setting with great views. Food was good we managed not to be bored after 7 days, alcohol a little hit and miss but we knew it wasn't going to be branded drinks and warned the children in advance not to expect coca cola, sprite etc. The beach area was lovely, plenty of loungers at an additional cost but only €12 for 2 loungers which can be moved into the shade. We hired paddleboards which was an additional cost. We didn't spend anytime at the pools as we found them busy but we aren't really a pool family we much prefer snorkelling and swimming in the sea. Evening entertainment was good, the team really worked hard. Overall it was a great way to spend a week in beautiful Croatia.

Stayed in August 2023

Food quality should definitelly improve as it is not on the level of 4-stars resort. Selection of side dishes, salads & cakes is more-less OK, but main dishes are on the level of cantine (2+). You will not be hungry, but don't expect variety & quality like in other 4-stars hotels.

Resort is really nice, cosy, everything is easily reachable. Stuff is really friendly and can listen and understand needs of guests - we had some small issues with our room after arrival but everything was sorted out next day. Beaches are nice and clean. You can spend your time in many different ways, there are lot's of sport & entertrainment facilities within resort itself or nearby.

Stayed in August 2023

hotel is split now and lost one of our favorite swimming pool and some of beach side area to tui hotel. as it is all inclusive there is a lot of people drink alcohol which is not great for kids, however need to be aware of it.

public beach is very close where we spent a lot of time beautiful new adult only swimming pool ice cream selection unfortunately is limited tennis facility we used every day and our kids had a private tennis lesson with Vinko, he is great , highly recommend

Stayed in June 2023

Fresh fruits and vegetables were not available as much as I would have liked. More tomatoes, cucumbers and fresh (wide selection of) fruits (not always cut in thin slices) would have been nice when travelling with kids.

Location and surroundings where really great with beautidul scenery and trees and plants. Clean areas and beaches.

Stayed in May 2023