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  5. Reviews of Hotel Excelsior

Reviews of Hotel Excelsior 5 stars

Frana Supila 12, Ploce, 20000 Dubrovnik, Croatia

#5 of 57 hotels in Dubrovnik

Guests' Choice

Review score

Based on 624 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 20 June 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Villa Odak Superior Sea View Double
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location- beach area and restaurant was a must do Most comfortable bed!!!

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Great
    • Leisure trip
    • People with friends
    • Villa Odak Deluxe Sea View Balcony Double
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small for the $$

    I wanted to stay on the water near the city walls of Dubrovnik. This property has it all, location and the luxury of great space (with food service) by the water. Nice balcony on the top floor of the original hotel with a great view of the old city harbour. The breakfast offerings are excellent! Staff is very accommodating to any requests.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 3 nights

    The hotel is on a clift and the rooms that don't overlook the sea are a bit dark (specially if you are in the ground floor).

    Location and views are amazing, really good breakfast with lots of different options.

    Stayed in April 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa Odak Deluxe Sea View Balcony Double
    • Stayed 3 nights

    nothing

    Marko / concierge was outstanding in all ways! Super helpful and knowledgeable. He gave us great recommendations and took care of bookings for us......you are lucky to have such a great employee!!

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Excellent hotel. These guys have got it sorted out. Maybe the best we have stayed at.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    10
    One of the best hotels I have ever stayed in.
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location, staff were incredible so polite and always there to help. Food was yum and cocktails with an unbelievable view

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Amazing!
    • Leisure trip
    • Couple
    • Superior Double Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Amazing view. Amazing location. Amazing facilities. Amazing breakfast. Amazing staff. Amazing room! Amazing!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Unbeatable location and views.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was the only slight let-down - toilet dripped constantly and shower drain had a bad smell. Room service left their sponge behind one day. Overall bathroom seems to need some updating.

    Unbeatable location - absolutely stunning. Building designed to take in the beautiful views. Modern rooms and good food, particularly the fine dining restaurant.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food options in the restaurants could be better for a 5*. The breakfast was good but the food at the pool restaurant and the evening restaurant were quite average. Limited menu as well.

    The location is very good, oustide the old town so you do not get the noise at night, but close enough to just walk for sightseeing or dinner. The pool and seaside location are great for a rest and sunbathing. The seaside rooms are very cozy with great views. Overall the hotel was very nice and we had a very good stay.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Perfect if you want to be close to the Old Town
    • Leisure trip
    • Family with young children
    • Villa Odak Deluxe Double Room with Terrace and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    All good.

    Perfect location. Wonderful staff. Great service. Great pool area.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 5 nights
    • Submitted via mobile

    Building work to the hotel next door was noisy, should be made aware of this at booking.

    Great location, immediate access to the sea from hotel, great breakfast, lovely room.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Great 5☆ experience in Dubrovnik!
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    One of restaurants closed is only regrettable thing.

    Clean hotel and professional staffs. Near by old city of Dubrovnik!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    None. Keep up the great service!

    Everything. The hotel is simply a perfect ten!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Pure Perfection
    • Leisure trip
    • Couple
    • Villa Odak Superior Sea View Double
    • Stayed 1 night

    EVERYTHING!!!

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Fantastic experience and would recommend this hotel to anyone.
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 4 nights
    • Submitted via mobile

    The only negative was the pool area. We felt that it would be much improved by having a view instead of metal doors along the front. It didn’t feel very luxurious as a spa pool should.

    Amazing hotel with fantastic views and great location. Staff were all lovely and friendly. Great choice of breakfasts and the bar and terrace were superb.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Amazing staff and breathtaking views of Dubrovnik
    • Leisure trip
    • Family with young children
    • Villa Odak Classic Double
    • Stayed 3 nights

    The hotel exceeded all my expectations. However, what made this hotel absolutely one of the top hotels on my list is its staff. Everyone was very nice, pleasant, chatty... they made us feel so welcome. The room was big and clean, the facilities were amazing, and the view from the hotel was breathtaking.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    High end hotel with great breakfast, friendly staff, spacious rooms and spectacular indoor pool.
    • Leisure trip
    • Couple
    • Villa Odak Classic Double
    • Stayed 2 nights

    Nothing.

    I would consider this hotel high end. The views starting from the check-in area is stunning. The hallways, rooms, everywhere is spotless. The rooms are spacious and the beds comfortable. The breakfast is spectacular - both cold and hot choices. Lots of waitstaff looking around to make sure everyone is taken care of. I also like that they have young people on their staff - probably training them right out of high school. My only regret about staying here is that I didn't bring swim clothes. The pool at this hotel is amazing - indoors, heated and enormous. I wish I took a picture of the pool. My description here does not do it justice.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Amazing hotel, close to the attractions
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing it was perfect.

    Close to the walls, literally 5 mins to the Walls of Dubrovnik and the views were breathtaking

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    This was the place to stay in Dubrovnik
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights

    This was an excellent hotel. We thoroughly enjoyed our stay. The staff were friendly, competent, efficient and obviously thoroughly well trained.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    All wonderful but the staff are what really make this place the perfect choice to stay
    • Leisure trip
    • People with friends
    • Villa Odak Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    We had an air con issue in our first room which the staff did everything to fix as quickly as possible but when they were unable to they apologise and found us another room so for us this was no issue because it was resolved so professionally.

    The staff are incredibly friendly and helpful. They are an absolute credit to the hotel. Every single member of staff we interacted with was as helpful as they could possibly be, professional and personable. They made our stay fantastic. The spa area is lovely, the rooms are spacious and comfortable and the bathrooms are also spacious and a pleasure to use. The food and drink we had there was also excellent. The hotel location is idea for easy access to the old town and the beach.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Beautiful hotel, great facilities and ideal location for exploring Old Town
    • Leisure trip
    • People with friends
    • Villa Odak Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location - 5-10 mins walk into Old Town. Staff so friendly - it was my friend’s birthday and they sent flowers and a cake to the room, and upgraded us to a sea view!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Superb experience for visiting Dubrovnik
    • Leisure trip
    • Couple
    • Superior Double Room with Partial Sea View
    • Stayed 4 nights

    Nothing.

    Excellent customer service by all staff members, outstanding facilities, just overall amazing.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The views were amazing and the drinks were delicious. Lovely atmosphere

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Without exception, the best hotel we have ever stayed in
    • Leisure trip
    • Couple
    • Villa Odak Deluxe Sea View Balcony Double
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything about the hotel. The staff were exceptional

    Simply stunning hotel

    Stayed in April 2024

Showing 1 – 25

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