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Reviews of Canopy by Hilton Zagreb City Centre 4 stars

Ulica kneza Branimira 29, Lower Town, 10000 Zagreb, Croatia

#30 of 89 hotels in Zagreb

Guests' Choice

Review score

Based on 1209 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    none

    good location

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Convenient and comfortable!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Sad there was no bar fridge in the room.....

    Location was excellent for our needs. Close to the station and within walking distance to the old town. Nice locker storage in their transfer lounge to keep luggage safe and secure. Breakfast was good and plentiful!

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great bar, comfortable spacious rooms

    Stayed in July 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    I have been staying here regularly for twenty years. The rooms are large and (at the back) very quiet. Lovely bathrooms and air con you can switch off. The lobby area is great for working (at the big table) or just enjoying a drink. Tram stop outside for a short trip to the city centre.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Great place and location, very comfortable, friendly staff
    • Leisure trip
    • Group
    • Premium King Room
    • Stayed 3 nights

    It was exceptionally hot, Europe was having a heatwave. The ice machines on floors 2 and 4 were broken :-( But the bar always gave us plenty of ice. We just had to go downstairs to get it.

    Hotel was great - 10 minute walk from City Center, close to restaurants etc... We didn't use public transportation, just walked between hotel and city center. Hotel was clean, staff friendly, breakfast in the restaurant was great. Rooms were large and comfortable. Lattes from the bar were excellent :-)

    Stayed in August 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    The bedrooms tend to be small for a family of 4.

    Breakfast is excellent both in terms of quality and choice. We also appreciated the overall relaxed ambience within the hotel. Also appreciated the water stations in the hotel and the free ice. Nice touch. Very cordial and helpful staff.

    Stayed in August 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Connecting Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are very masculine with big low chairs and masculine bathrooms. A bit old fashioned these days for business women who travel a lot.

    Hotel staff were helpful, friendly, and professional. Hotel location is within walking distance of the centre and has a tram stop outside. (You can pay the tram driver in cash!) The room was very clean and fairly comfortable. Good breakfast and restaurant has a good choice of food. Quirky foyer. Easy to get a taxi or uber to and from the airport. Tea and coffee in the room, which was great for us tea drinkers in Europe

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Wonderful design and comfortable stay! Great location and knowledgeable staff!

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The gym is actually not a gym. Does not allow to do any kind of muscular workout.

    Pet friendly, all comfort provided. Good beds, good location.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Great hotel. Enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Location is good, but 20 minutes walk from the center.

    Spacious room, great amenities, large comfy bed

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Finding the car park for the hotel is a bit a problem as they are sharing the car park and you have to pay for it.

    Good breakfast and friendly staff. The distance to the city centre is also not far away.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    10
    Love it!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Super professional staff, great location and comfortable facilities!!!

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The design! Amazing

    Stayed in August 2024

  • Reviewed: 23 August 2024

    10
    Last holiday night was amazing before our flight home
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location was perfect. Dinner was lovely. Tomac wine and Dingač were very good. Hotel bar offer also great selection of drinks.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    10
    Best option in the area imho.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable sleep.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Very pleasant stay, we would stay more if we could.
    • Leisure trip
    • Family with young children
    • Premium Junior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The elevator was always overcrowded and we couldn’t take the stairs instead because the stairs doors are locked from the inside.So you can take the stairs when you going down but you can’t get to your floor going up.

    Comfortable and spacious room and bathroom

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Some tech login problems with WIFI, but we have only one night stay and did not report to reception.

    Excellent

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted via mobile

    Excellent friendly staff.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Cool hotel with a comfy vibe
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about 10/10

    Hotel was well situated only a short walk to the old city. The decor was very nice and the bed was super comfortable. We also liked that you had a choice of breakfast buffet or a la carte breakfast.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Great hotel. Clean , comfortable and lovely staff .
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Great value . Clean and comfortable.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Pleasant stay
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    - scale in the faucet, which caused the water to splash, but we cleaned it ourselves by removing the mesh head, which we scraped and shook out as much as we could - water filters only on two floors - the ventilation in the bathroom is not ideal, slow extraction of odors and you can't turn it on/off separately, at least we haven't figured out how and where to do it

    - central location between the main train and bus stations, the tram stop is right in front of the building - cute bookshelves decor in the lobby, cozy atmosphere - friendly front desk staff, fast check in/out service - clean and quiet room facing the inner courtyard, super comfy bed - delicious breakfast and a sufficiently varied selection of food

    Stayed in July 2024

  • Reviewed: 7 August 2024

    9.0
    A comfortable and fun stay
    • Leisure trip
    • Couple
    • Premium Junior King Suite
    • Stayed 3 nights

    Occasionally the staff forgot to replenish things in the room but responded instantly when asked. The cereal at breakfast was not what I liked but that has been the case in most hotels in Europe. They cater well for hot and savoury foods but not much for people like me who like cereal and fruit for breakfast. The location is in a slightly run down section of town and a 10 minute walk from the centre.

    This is a lovely hotel with very quirky features. I love the decor of the lobby and bar with it's bookshelves and quirky light fittings. We booked a suite and it was very spacious and comfortable. The bathroom was enormous with a lovely big walk in shower. Breakfast was tasty and well set up. We ate dinner at the hotel a couple of nights and the food was of a very high standard.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    . housekeeping cleaning the room next to mine at 7.15 hrs on sunday - i went to speak to the lady who was apologetic but too late i was awake. can we find a way to enjoy the "sleep" tag we put on the door + the check-out time of noon to catch up on sleep (i know housekeeping has a job to do, but that early ? let them lie in too !!) - dinner at their restaurant was just ok, i wouldn't eat there again FYI - the hotel is a little out of the center, so not a lot of dining options right outside

    location 10/10 right by the train station room 10/10 best bathroom i've ever had and the king-size bed was great too (room 123) personnel 10/10 super helpful and friendly staff at reception check-out is 12 noon which is great (refer to "negative" comment below) tram stop just outside as it's a short walk to the center

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern, clean and very comfortable hotel in a great location. I would highly recommend!

    Stayed in August 2024

Showing 1 – 25

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