There isn't really anything that I can say negatively about this hotel. I enjoyed it and never had any issues with my stay.

I was not sure what to expect from Canopy. But from the moment I checked in, everything went smoothly. The room was a good size with a significantly updated bathroom and shower with good water pressure. The breakfast was excellent, with a very good selection of food and specialty items. The room, surprisingly, was quiet, considering the railway system was right across a bustling street. I was never woken up, nor did I notice the noise. Location can throw you off as you may not think you as central as you want to be but everything from the train station, music hall and city center are within 5-10 min walk. The hotel had underground parking with in-and-out privileges for 30 EUROs a day, but because of its location, I barely used my car rental. There is a great café that has a lovely outdoor area and very friendly staff. It is a hotel I would consider again on my next visit.

Stayed in June 2024

Parking for the hotel guests using nearby garage, and provides 24H parking has a very steep price.

Professional staff, excellent location - within walking distance to everything you need to see in Zagreb for one day, very clean hotel and room and equipped with everything need for the stay.

Stayed in June 2024

That we had to leave soon.

Great and friendly staff. Early check in was allowed easy and simple without additional costs. We were travelling the whole night, so, we needed to rest. Beds were super comfortable. Great offer for breakfast. We also had great dinner. This will be our place to stay when we come back again to Zagreb. Cinema is next door, so, we went to watch a movie.

Stayed in June 2024

Bathroom facilities - Bidet Spray

Cleanliness

Stayed in June 2024

Excellent customer service and coffee was the best I had in Zagreb

Stayed in June 2024

great location. loved the restaurant and bar area

Stayed in June 2024

There was nothting particular that we did not like.

Nice restaurant. Friendly staff. Good atmosphere.

Stayed in June 2024

Disappointing how this hotel is now going with service. Everything is get it yourself , water, ice, no even minibar go downstairs and select. Requested a bottle opener was told to “come downstairs and get it from the bar”

Very comfortable room about 10 min walk to centre and convenient for train and bus station. Room not ready but they do have a very convenient “transit lounge” to leave luggage and even have a shower

Stayed in June 2024

We did not see any other cafes or restaurants nearby, that said we did not have the opportunity to explore that much as we were only there for a day.

The property is centrally located (500m to King Tomislav statue) and had parking available next door. It was quite well located if you have a car because then you do not need to drive into the city proper. The parking was 30 euro per 24 hours.

Stayed in June 2024

All great, recommend to everyone.

Interior design Location Staff Rooms, amenities in the room Twin room bed size is bigger than standard Car parking is easy

Stayed in May 2024

Perfectly positioned for the start of our fly drive along Croatia's coastline within easy walking distance of Zagreb's famous attractions and wonderful array of restaurants. The rooms were beautiful and suited my family of 4 (2 adults and 2 kids aged 10 and 12). The facilities were excellent, and the buffet breakfast was a big hit with my boys. The parking was excellent. It was secure and located below the hotel, meaning that you could take a lift straight up to reception. There were larger parking spaces for our SUV rental, and the car park was well signposted. The hotel communications were also excellent, and I had a few questions prior to my arrival, which were answered swiftly. Nothing was too trouble. The reception staff were also great on our arrival. They showed us on a large takeaway map where to find the restaurants, bars, and attractions and even mentioned a few attractions we didn't know about, which made our holiday in Croatia even more spectacular. The attraction was the new cable car, which I definitely recommend! Thanks for a great stay!

Stayed in May 2024

Cost of parking at the hotel's carpark which is $30 euros per day. We decided to park on the street instead which is $13 euros per day.

Location, cleaniness of room

Stayed in May 2024

None

Very good hotel with comfortable spacious rooms. I loved the comfortable pillows and the fluffy towels. Complementary coffee and tea in the room is my favorite thing.

Stayed in May 2024

The city

Stayed in May 2024

nothing

very friendly staff. good location and good facilities. Hotel style is really modern and unique.

Stayed in May 2024

Very helpful and friendly staff. Professional.

Stayed in May 2024

Easy to locate and walk from train station, check in was smooth. Easy access to centre of town. Restaurant was good food. Best hot chocolate ever.

Stayed in April 2024

Nothing to complain

Our stay was absolutely fantastic! The hotel team did a wonderful job, besides being kind and flexible. We booked the half board and I think it was worth it. The room was great, good size and beds were comfortable. The location was great, about 15 min-walk from the city centre and 20 min car ride from the airport. Uber works great for moving from the airport to the hotel. The breakfast was modest but very good!

Stayed in May 2024

We had Breakfast and dinner every day in the bar area and very good - thank you

Stayed in May 2024

I felt the lifts were really slow though, not sure if because we were there on a day when a ton of guests were checking out.

We loved the hotel's location, there's a tram station just in front, and is perfect for hopping on one to the city centre or the bus station. The beds were comfortable, the shower strong, and there was ample space to hang our clothes, jackets and put our luggage (I love the number of hooks and hangers!). Water was also provided free via a filter, which was great. Staff were friendly and polite. We arrived really late also, and was checked in without any issues.

Stayed in May 2024

Location even though close to local tram station and with easy taxi access but it is rather 15min walk to the centre. Anyway it was my mistake. And it is quite strange not to have sheets for the baby cot but we managed.

Exceptionally comfortable bed. Room in total was also great. Attentive service from reception to housekeeping.

Stayed in April 2024

Great hotel, easy to reach, very comfortable.

Stayed in April 2024

Parking was expensive. Very convenient though!

Pet friendly.

Stayed in April 2024

Car park is close but not cheap.

The rooms look new and well-maintained. Excellent breakfast, truly worth the money.

Stayed in April 2024