13-17 Observatory Road on Knutsford Terrace, Yau Tsim Mong District, Hong Kong, Hong Kong
#118 of 286 hotels in Hong Kong
Guests' ChoiceBased on 508 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.3
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 18 September 2024
Prettyjess
MalaysiaReally need walk up hill.. painful after long walk whole day been walking outside..
Aircond was really good.... when outside is really hot...
Stayed in September 2024
Reviewed: 18 September 2024
Bonapera
Francethe card never works and we had to go to the reception each time for ask for a new card
good ratio confort/price
Stayed in September 2024
Reviewed: 16 September 2024
Hoyuan
MalaysiaMy room has 2 small beds which I was not expected. The style of hotel is quite old, so I saw many ppl confused with how to use hotel key cards at the elevator.
Location is really good. Room was cozy and quiet even though, the location of this hotel area is nearby a lot of bars.
Stayed in September 2024
Reviewed: 16 September 2024
Helen
AustraliaThe entrance to the hotel is a very steep but we entered the hotel from the basement via the hotel lift which was a better option for us
We stayed 1 night at the hotel on the way to Europe and 3 nights on the way back When we arrived at the hotel on the way back and the reception gave us our room - it was very small and we requested a larger room which the hotel accommodated us so we were very pleased
Stayed in September 2024
Reviewed: 12 September 2024
Arjay
United KingdomNone
The staff were friendly and helpful. They’ve helped my dad and my son when they got locked out of their room
Stayed in September 2024
Reviewed: 11 August 2024
Jc
PhilippinesAll went well
Stayed in July 2024
Reviewed: 23 July 2024
Victor
United StatesN/A
Overall good experience.
Stayed in July 2024
Reviewed: 18 July 2024
Terence
SingaporeThe hotel front entrance has a very steep slope.
There is a roof top garden from where one can see the Hong Kong Observatory. Very clean rooms and strong aircon.
Stayed in July 2024
Reviewed: 12 July 2024
Nancy
United StatesBed is hard as rock!
Location
Stayed in July 2024
Reviewed: 8 July 2024
Ma
PhilippinesNo complimentary water. I understand the effort to be more environmentally friendly by not having bottled water, but I hope you explore alternative ways to provide water for your guests especially in the summer. Other hotels provide a pitcher in the room, and water dispensers in each floor so guests can still have water.
Its location was good…. Short walks to the train, eating places, malls. Elevator at the basement saves you from having to walk up the hill
Stayed in July 2024
Reviewed: 1 July 2024
Helen
AustraliaThe Hill entrance to hotel was challenging so we entered via basement and took lift to main desk
Friendly customer service
Stayed in June 2024
Reviewed: 23 June 2024
Cherryl
KuwaitJust a little slope, so after a tiring day from the tours, you still have to climb up stairs going to hotel main entrance.
Place is comfortable and clean, everyday they are changing sheets and cleaning the room.Great location accessible to all, nearby TST MTR.
Stayed in June 2024
Reviewed: 20 June 2024
Mzahim
United Arab EmiratesClimbing the hill was a daunting task but it was a good workout.
Location was good, close to the metro station MTR restaurants n cafes
Stayed in June 2024
Reviewed: 18 June 2024
Lk
Hong KongThe air conditioning could not be adjusted. So the room temperature was too low for a comfort stay.
Stayed in June 2024
Reviewed: 8 June 2024
Jacques
CanadaNothing! Everything is great.
2nd time at this hotel. The hotel is great. The rooms are bigger than the average room sizes in Hong Kong. The location is very good. I really like this hotel and I plan to go back for the 3rd time in November.
Stayed in May 2024
Reviewed: 7 June 2024
Leyla
Indonesia- If you're sensitive to light when sleeping, you may find it a little bright at night. The light switches are quite bright, but we covered them up with black tape and it was fine. Curtains aren't blackout ones so be prepared to be woken by the sun in the morning. - It's about 12-15 mins walk to the MTR.
This is our second time staying here. The room is clean and comfortable, the shower is amazing, aircon is cold, closet space is generous, and the soundproofing is pretty good. We stayed on the 13th floor and it was quiet despite being right above the bars, although you will occasionally hear doors closing/opening (depends on how loud the other guests are). Also there are many shops and restaurants in the area so there's plenty to see!
Stayed in June 2024
Reviewed: 4 June 2024
Lai
Malaysiaslightly far from MTR stations, however many restaurants and convenient stores around, not recommended for people with walking problems, quite sloppy and need to climb up stairs
Stayed in May 2024
Reviewed: 31 May 2024
Rino
United KingdomNo water bottles in the room.
In the centre, close to many convenient stores and restaurants. The bed was very comfortable and the room was very clean. If i would go back to Hong Kong i would definetely stay again.
Stayed in May 2024
Reviewed: 24 May 2024
James
PhilippinesShower did not drain properly.
Location is very good, room are very clean and the staff are very friendly.
Stayed in April 2024
Reviewed: 20 May 2024
Andrew
Hong Kongneed to walk uphill to get to hotel
room very clean and tidy
Stayed in May 2024
Reviewed: 17 May 2024
Michael
United StatesThe staff could be a little friendlier . Never smile.
Great rate, clean, modern rooms
Stayed in May 2024
Reviewed: 5 May 2024
Roxanne
United StatesThe location is on a hill, so it's a bit tiring walking up the hill at the end of a long day of exploring. But it's in a great location and perfect if you want to explore Tsim Sha Tsui!
Staff were friendly and room was clean. Amenities were great as well. The location is awesome for travelers looking to be located somewhere in the middle of the action of Tsim Sha Tsui.
Stayed in March 2024
Reviewed: 22 April 2024
Shayna
SingaporeWasn’t very clean; there were hairs left in the toilet upon entering for the first time and even after housekeeping. Lingering cigarette smell in the room. Staff could be friendlier. Steep slope leading up to the hotel entrance, do be careful when handling luggage.
Appreciated the free room upgrade. Enough space for two huge luggages. Good location in the heart of Jordan/TST, well-connected by various metro and bus lines, including the airport bus. Lots of food and shopping options around, with two coin laundromats a few minutes’ walk away. Mattress was quite comfortable.
Stayed in March 2024
Reviewed: 5 April 2024
Arnel
PhilippinesBidet & Microwave additions
Location is good and room are nice & clean.
Stayed in April 2024
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