13-17 Observatory Road on Knutsford Terrace, Yau Tsim Mong District, Hong Kong, Hong Kong
#117 of 285 hotels in Hong Kong
Guests' ChoiceBased on 504 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.3
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 21 August 2023
Kevin
NetherlandsThe bed. It was the hardest and the most uncomfortable bed I have ever slept on. It was as hard as a block of concrete, not comfortable at all.
Very good service and a nice room. The shower was nice and the hotel has a pleasant location. It was close to some MTR stations from which you could easily travel across Hong Kong.
Stayed in August 2023
Reviewed: 20 August 2023
Fiona
United KingdomNo dining facilities Very steep hill
Good air conditioning Clean Comfortable
Stayed in August 2023
Reviewed: 18 August 2023
Hui
ChinaI have not received your reply about receipt or invoice for reimbursement purpose after contacting at least three times,which is not acceptable.
Stayed in August 2023
Reviewed: 16 August 2023
Mariam
Indonesiaclean
good location
Stayed in August 2023
Reviewed: 9 August 2023
Natasja
GuamWe occupied 3 rooms, but one of the rooms, located near the exit, didn’t get cold. We informed the engineer and was told that it’s just taking a long time to cool, but my brothers told me that it never got cold. Also, included in the services offered during my search for a hotel was an airport shuttle, but when I inquired about, it was apparently discontinued since 2019. It would have been helpful if that information was updated.
The hotel staff are very friendly! The rooms were always clean and stocked! The location was also within walking distance of a lot of places my family wanted to go to so it was very convenient.
Stayed in July 2023
Reviewed: 5 August 2023
Daniel
United StatesLocated close to work and restaurants
Stayed in August 2023
Reviewed: 26 July 2023
Ping
Hong Kongsoundproofing not good
location, services, room size
Stayed in July 2023
Reviewed: 19 July 2023
Marco
ChinaThe staff could be more welcoming at arrival.
Room was nice, clean and spacious. Location was good. But the hill to reach the hotel was steep, especially if you travel with big suitcases.
Stayed in June 2023
Reviewed: 18 July 2023
Denver
New ZealandBringing the heavy luggage upslope could be a challenge for some people
Convenient location, good size room
Stayed in July 2023
Reviewed: 18 July 2023
Alfred
NetherlandsNo concierge to help with luggage ,doorman has a subtle discriminatory attitude.
Location and Neatness
Stayed in July 2023
Reviewed: 11 July 2023
Hans
Chinastaff service, comfy bed
Stayed in July 2023
Reviewed: 4 July 2023
Katyal
Indiano breakfast !!!!!
location / cleanliness
Stayed in June 2023
Reviewed: 3 July 2023
Emmelinda
New ZealandRoom had a smell when we initially entered
Bed was hard
Stayed in June 2023
Reviewed: 20 June 2023
Su
United StatesNo shuttle to airport like advertised. The restaurant on location was closed.
Stayed in June 2023
Reviewed: 19 June 2023
Somzsmile
Thailandstaff very nice
Stayed in June 2023
Reviewed: 12 June 2023
Amanda
United Kingdomnothing
location, room and staff
Stayed in June 2023
Reviewed: 12 June 2023
Glyza
Philippinesi like the location! very convenient to go everywhere and lots of cafes/restaurants nearby
Stayed in June 2023
Reviewed: 12 June 2023
Stephen
United Kingdomroom was large, clean and well appointed. everything I needed was there, also great location. staff were friendly and helpful
Stayed in June 2023
Reviewed: 10 June 2023
Rodolfo
Philippinesthe hill climb
location
Stayed in May 2023
Reviewed: 8 June 2023
Teepakorn
ThailandCleanliness is acceptable. But the towel is a bit old and stained.
Location is good. Staff at front desk was helpful when I requested to leave the luggage.
Stayed in May 2023
Reviewed: 7 June 2023
Adam
PolandYou have to give the hotel a deposit, around 100 Euro. This make you feel as if you were treated as an untrustworthy guest.
I was lucky to get a room at 13th floor with wonderful view over neighbourhood. The room was spacious, clean, and comfortable. The bathroom was rather on a small side, but not much to complain. Location is good. Walking distance to a metro and very close to a street offering plenty options for dining. If the room price is maintain at a reasonable level, I will gladly stay in this hotel again.
Stayed in May 2023
Reviewed: 4 June 2023
Cherylyn
United Statesuphill and very poor wifi
bed is comfy. hotel and hallway smells good.
Stayed in June 2023
Reviewed: 26 May 2023
Eleazar
CanadaThe front desk staff, especially the males, were not very accommodating. I'm not sure if it's the language barrier or what. But I have talked to several Chinese who were very friendly and accommodating with their tone of voice, so I know that when you ask the front desk staff, it's like asking for a big favour. Aside from that, our stay was great!
The location of the hotel is perfect. Restaurants and bars are just a few steps away. If you're craving Korean, Japanese, or authentic Cantonese cuisine, everything is just steps away from the hotel. The shopping mall is also about 200 to 300 meters away, so you don't need to worry about getting a ride. And if you need some groceries, there's no need to worry as they are also a few steps from the hotel.
Stayed in May 2023
Reviewed: 24 May 2023
Shao
Australianone
Location and clean
Stayed in May 2023
Reviewed: 21 May 2023
Theodore
Greeceno breakfast and a steep hill to go up but no dealbreaker
clean an good room layout and space
Stayed in May 2023
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