13-17 Observatory Road on Knutsford Terrace, Yau Tsim Mong District, Hong Kong, Hong Kong
#116 of 276 hotels in Hong Kong
Guests' ChoiceBased on 487 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.2
Value for money
8.1
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 4, 2023
Katyal
Indiano breakfast !!!!!
location / cleanliness
Stayed in June 2023
Reviewed: July 3, 2023
Emmelinda
New ZealandRoom had a smell when we initially entered
Bed was hard
Stayed in June 2023
Reviewed: June 20, 2023
Su
United States of AmericaNo shuttle to airport like advertised. The restaurant on location was closed.
Stayed in June 2023
Reviewed: June 19, 2023
Somzsmile
Thailandstaff very nice
Stayed in June 2023
Reviewed: June 12, 2023
Amanda
United Kingdomnothing
location, room and staff
Stayed in June 2023
Reviewed: June 12, 2023
Glyza
Philippinesi like the location! very convenient to go everywhere and lots of cafes/restaurants nearby
Stayed in June 2023
Reviewed: June 12, 2023
Stephen
United Kingdomroom was large, clean and well appointed. everything I needed was there, also great location. staff were friendly and helpful
Stayed in June 2023
Reviewed: June 10, 2023
Rodolfo
Philippinesthe hill climb
location
Stayed in May 2023
Reviewed: June 8, 2023
Teepakorn
ThailandCleanliness is acceptable. But the towel is a bit old and stained.
Location is good. Staff at front desk was helpful when I requested to leave the luggage.
Stayed in May 2023
Reviewed: June 7, 2023
Adam
PolandYou have to give the hotel a deposit, around 100 Euro. This make you feel as if you were treated as an untrustworthy guest.
I was lucky to get a room at 13th floor with wonderful view over neighbourhood. The room was spacious, clean, and comfortable. The bathroom was rather on a small side, but not much to complain. Location is good. Walking distance to a metro and very close to a street offering plenty options for dining. If the room price is maintain at a reasonable level, I will gladly stay in this hotel again.
Stayed in May 2023
Reviewed: June 4, 2023
Cherylyn
United States of Americauphill and very poor wifi
bed is comfy. hotel and hallway smells good.
Stayed in June 2023
Reviewed: May 26, 2023
Eleazar
CanadaThe front desk staff, especially the males, were not very accommodating. I'm not sure if it's the language barrier or what. But I have talked to several Chinese who were very friendly and accommodating with their tone of voice, so I know that when you ask the front desk staff, it's like asking for a big favour. Aside from that, our stay was great!
The location of the hotel is perfect. Restaurants and bars are just a few steps away. If you're craving Korean, Japanese, or authentic Cantonese cuisine, everything is just steps away from the hotel. The shopping mall is also about 200 to 300 meters away, so you don't need to worry about getting a ride. And if you need some groceries, there's no need to worry as they are also a few steps from the hotel.
Stayed in May 2023
Reviewed: May 24, 2023
Shao
Australianone
Location and clean
Stayed in May 2023
Reviewed: May 21, 2023
Theodore
Greeceno breakfast and a steep hill to go up but no dealbreaker
clean an good room layout and space
Stayed in May 2023
Reviewed: May 8, 2023
Marlond
PortugalThere is no breakfast available at the hotel, so you must go outside.
I love the hotel, simple but with everything you can expect. The rooms are not so small, meaning a couple can stay easily and comfortably. The location is good, surrounded by restaurants and a shopping mall at side. Personnel is nice and always ready to solve any problem. There is a night food court to hang out and get drinks. Really lovely area and nice hotel.
Stayed in March 2023
Reviewed: May 6, 2023
Thi
AustraliaBedding could be comfier for price and 4 star rating. Staff weren’t friendly or welcoming. Very basic.
Good location near a lot of restaurants, malls, shops and 10-15 mins walk to different MTR stations, making it convenient. Rooms were very clean.
Stayed in April 2023
Reviewed: May 4, 2023
Jem
Philippineswifi on tv not connected
the interior of the room
Stayed in May 2023
Reviewed: May 3, 2023
Yit
MalaysiaThe hotel front door is at a slope where it is hard for us to get on & off taxi. Walking up the stairs after a exhausting day is also quite bad. But it is a fantastic location with bars, restaurants, shops & malls nearby. Still love it in overall!
The staff there is helpful and efficient! Enjoy the communication with them. The room is always tidy and clean after I am back in the afternoon. Great job!
Stayed in May 2023
Reviewed: May 1, 2023
Andrea
PhilippinesYou’ll have to go a little uphill before entering the hotel. If you have a luggage and heavy stuff, this is a challenge
It is near everything you want to go to in TST but not as expensive as the other hotels in the area. I also appreciated the socket in the room has a USB/ USBC and universal outlet
Stayed in May 2023
Reviewed: May 1, 2023
Jianwei
ChinaNot sure what is that, maybe something of the air condition system for aisle, one machine might be too close to the room I’ve been assigned originally, the noise made me failed to sleep. But as I’ve mentioned their nice service, they’ve reassigned another room for me after I’ve told them, and everything went super smoothly.
Hotel service is good, room is ok and clean. the bath room is also good and clean. Est. 9 mins away from the TST MTR is totally acceptable. You can take the A22 from the airport instead of taking airport Express. Also There is a very nice bar street right beside to this hotel, which is awesome!
Stayed in April 2023
Reviewed: April 30, 2023
Xinyun
United States of Americavery friendly staff!
Stayed in April 2023
Reviewed: April 30, 2023
Sofia
Hong Kongclean, convenient, comfortable - good value for money
Stayed in April 2023
Reviewed: April 29, 2023
Garth
New ZealandRestaurant closed due to covid. Would make a big difference if it was reopened
Stayed in April 2023
Reviewed: April 28, 2023
Miroslav
BulgariaThe hotel has no restaurant, so no breakfast can be purchased
A very nice hotel with a perfect location
Stayed in April 2023
Reviewed: April 23, 2023
Alina
Vietnamlack of privacy in a toilet
good place and price
Stayed in April 2023
Spay, Germany
Madrid, Spain
Pori, Finland
Warsaw, Poland
Garjia, India
Seminyak, Indonesia
Margate, UK
Robidišče, Slovenia
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