3 Tsuen Wah Street, Tsuen Wan District, Hong Kong, Hong Kong
#192 of 286 hotels in Hong Kong
Guests' ChoiceBased on 326 hotel reviews
7.4Cleanliness
7.6
Comfort
7.6
Location
8.1
Facilities
7.4
Staff
8.0
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 6 September 2024
Charles
United KingdomHelpful friendly service
Stayed in September 2024
Reviewed: 26 August 2024
Shaoyi
ChinaHair dryer was broken
Friendly staffs Great location Mountain view Hotel guest 20%discount for YinYue Chinese cuisine (definitely worth to try)
Stayed in August 2024
Reviewed: 24 August 2024
Phuong
VietnamToo much noise. My room near by date open bum bum 20!time in one hour from 6-7 AM . I can not sleep. My room 1101. Don't using that room any more.
Ok
Stayed in August 2024
Reviewed: 12 August 2024
Alan
AustraliaMore coffee and creamer sachets in the room.
Quiet room on 29th floor. Good location for buses and MTR.
Stayed in August 2024
Reviewed: 9 August 2024
Roman
Australiavery poor sleeper quality
Location
Stayed in August 2024
Reviewed: 7 August 2024
Wai
CanadaBathroom
Great location
Stayed in August 2024
Reviewed: 5 August 2024
Sifiso
Democratic Republic of CongoLocation, near shops, atms and restaurants
Stayed in August 2024
Reviewed: 25 July 2024
Martin
MalaysiaNo supply of mineral waters
Spacious room and clean
Stayed in July 2024
Reviewed: 23 July 2024
Vangani
AustraliaThat there was additional cost to access games room. My son was also not allowed to play as soon as other kids arrived at the pool with staff being rude when asked for the reason so we just left.
The location and games room and pool
Stayed in July 2024
Reviewed: 12 July 2024
Cheryl
QatarNear the mall
Stayed in June 2024
Reviewed: 8 July 2024
Ana
RomaniaA little bit old
Great location near Shopping mall and restaurants. And they also have swimming pool and gym
Stayed in July 2024
Reviewed: 3 July 2024
Teresa
SingaporeNot too fond of the room carpet. Though kept clean but looks grubby.
Location was convenient for me. Decent choice of food outlets. Easy access to the waiting point for Uber pickup.
Stayed in June 2024
Reviewed: 24 June 2024
Christine
PhilippinesHallways are smelly, smells like smoke or stuffy
Breakfast was okay, we stayed for 4d 3n and they do not change their selections for breakfast, so we were eating the same dishes for 4 days.
Stayed in June 2024
Reviewed: 15 June 2024
Oskar
SwedenThe proximity to the downstairs mall is convenient. The breakfast had everything we could wish for and more. It is a large hotel with lots of guests, but somehow the wait was never long, and it did not feel overly crowded. I can not write this review without mentioning "Eddie" in the reception. He is a star! He took time to answer all our questions, and to guide us in the right direction. Hong Kong can be overwhelming for first time visitor like us, but Eddie made us feel comfortable. Thank you Eddie!
Stayed in June 2024
Reviewed: 13 June 2024
Bronwyn
South AfricaSpacious and clean
Stayed in June 2024
Reviewed: 9 June 2024
Kowk
NetherlandsStaff
Location and big rooms
Stayed in June 2024
Reviewed: 1 June 2024
Deon
GuyanaThe hallways leading to the rooms were smelling dusty and gave a slightly bad smell. The pool closes at 7 pm which made it difficult to use since during the day we were out sightseeing.
The hotel is situated inside if a shopping mall which made it easy to do quick shopping such as Starbucks, 7 Eleven, shoe stores, kfc, supermarket, etc. There is an easy walkway from the hotel leading to 2 trains stations, about 10 to 15 minutes walk and multiple bus stops within 1 to 10 minutes walk. The staff was nice and room cleaning everyday was great.
Stayed in May 2024
Reviewed: 4 May 2024
Kwok
Hong KongMaybe some of the hardware. For example, the buttons in the lifts seemed to be dodgy at times. But don't worry, the security card scanner was working effectively.
The best part was the staff's courtesy. Being polite, I would say, is a basic requirement. What surprised me was how proactive the staff were in giving lots of help and how sincere they were by treating every resident like a family member.
Stayed in April 2024
Reviewed: 26 April 2024
Saburo
JapanOpening the gym was not suitable for me, it should be open at latest 6:00 am.
Stayed in April 2024
Reviewed: 12 April 2024
Ricky
United KingdomLack of storage, bathrooms were proper dated.
Good location
Stayed in April 2024
Reviewed: 6 April 2024
Justin
United KingdomPool was closed.
A great place with a unique character. We always use the place for stays. Mostly superb staff. The oyster deal was good too.
Stayed in April 2024
Reviewed: 5 April 2024
Jennifer
CanadaNeed renovation. The bathroom door looks out dated.
Easy to get good foods. Not noisy.
Stayed in March 2024
Reviewed: 31 March 2024
Aurora
PhilippinesWhen the staff locked my room during my checked out when I went down the lobby to ask for some help.
Like more when my de luxe booking was upgraded to executive suite.without extra cost.Thank you Panda !
Stayed in March 2024
Reviewed: 24 March 2024
Sonia
United StatesThe bathroom could have been better and cleaner. The bathtub is too high for short people or older folks to climb in and out.
Breakfast was great. Location is perfect.
Stayed in March 2024
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