Lack of plants. Hong Kong has no vegetation of any kind. I think more plants at the hotel could really improve it. Especially in the lobby

Breakfast is excellent although so expensive that sometimes our company makes us eat it elsewhere

Stayed in November 2024

1. pillows are too soft 2. air dryer fixed in toilet, not powerful and wire is too short 3. coffee packs were refilled only after my request

1. room is quite spacious 2. water pressure is powerful 3. 7-eleven just opposite

Stayed in November 2024

Perhaps bed is little too firm.

Located in a short walk from Wan Chai MTR station. About 10-15 mins walk to convention centre. Staff is helpful. Room is clean with all amenities for work. Many eateries nearby.

Stayed in November 2024

Room is not big. Price is slightly higher for the size. Corridors and hotel seems like it requires an upgrade soon.

Location. Late check out till 330pm as room was available. Many food options and walking distance to Metro. Bar with happy hour and live band with great vibes.

Stayed in November 2024

As a vegetarian I struggled to find a decent choice of food

Location was great and the team were excellent. They took great care of us all especially my baby. We loved using the pool after a long day of seeing the sights

Stayed in November 2024

Nothing

Location was convenient with many places to eat and convenience stores around the hotel, around 5 minutes walk to MTR station. Staff was friendly, room was clean, facilities were all there.

Stayed in October 2024

Bar prices high.

Enjoyed my stay at Novotel. Staff, location fantastic. Overpriced bar but overall great.

Stayed in October 2024

Though we booked the room for 3 (2 adults + 1 child), the room was too small for 3 and there was no space for extra bed.

The location of the Hotel was excellent, Very close to MTR. McDonalds and KFC were nearby.

Stayed in October 2024

Nice with salt&pepper on all tables. But TRY them before putting them on tables! Some are empty, som are blocked. Happen 3 out of 5 breakfasts in two stays I October. Bathroom in hotel room are old..

Very in walking distance to HK exhibition. Nice Breakfast. Ok training facility, but buy in free weights !

Stayed in October 2024

Humidity control is needed. Rooms get stuffy and the air conditioning is too strong.

Amazing location and really good value for the area.

Stayed in October 2024

Breakfast stopped at 10 am instead of the usual 10:30 am as most hotels do.

Great location if one likes to conduct business on a short stay in HKG. All Staffs served with a smile and very courteous. Room size quite adequate considering this is a very central location in HKG. Six minutes' walk to MTR station and a few minutes to a tram station. Lots of eateries around and a Seven-eleven across the street. Would definitely use this hotel again.

Stayed in October 2024

Could be cleaner at the nooks and corners. Sorry, I am a bit of cleanliness fuss.

Convenient location to Wan Chai MRT, about 10mins walk. There are nice eateries around too, along Jaffe Road. Easy access to dim sum restaurant (just opposite) and famous local hong kong roast eatery. The must try Hee Kee Spicy Crabs is along Jaffe Road as well!

Stayed in October 2024

swimming pool,beds are really small, dats not king size bed

hotel is super clean,very very helpful staffs specially I want to mention Mr Paul Chan ( supervisor - Conceirge), he was very helpfull in everything, location wise hotel is centrally located,8-9 mins walk from wanchai metro station.swimming pool was not that great. wide spread of breakfast and one can get lot of options. I went there for my anniversary and they made it sure to make it special with room decoration and a complimentary wine bottle.

Stayed in October 2024

The hotel room was a little old and small. But most hk hotel rooms are rather small, so we expected this.

We liked tge lication as it was near enough to Wan Chai MTR, about 5mins walk. It was also near a number of good eateries and within walking distance to its more popular shopping area. All in all, value for money.

Stayed in October 2024

Pool water was cold for the kids as not much sunlight

Excellent location, clean , got my room early , good breakfast

Stayed in October 2024

1. The shower curtain had severe mold at the bottom. 2. Some of bathroom grouts were black due to mold.

1. luggate storage service after check out 2. bedding, desks, basin, bath itself were clean 3. 4 USB ports at the desk, No conversion socket required. 4. Staff were friendly and listend to my requests

Stayed in October 2024

First time swimming pool on repair now gym on works. In both cases I was never advised

Location

Stayed in September 2024

Rooms are a bit dated. Gym was under renovation.

Breakfast is great. Good location, staff helpful.

Stayed in September 2024

Twin room felt a bit cramped but ok. As we were there two weeks some more storage would have been good. Also finding hairdryer in bathroom not obvious

. Location excellent especially for bus to airport and close to MTR. Pool was fine and good sized gym.

Stayed in September 2024

Things to improve: Drinking water, place adequate water for guest to consume or alternatively give provisions for guest to refill the water from room itself

Location and breakfast

Stayed in September 2024

The breakfast presentation and selections were poor. The hotel needs an upgrade.

I booked a Premium Room which included a Lounge. It was spacious. Room was cleaned timeously. The Bar lounge was fantastic, the service was quick and drink were well priced - even the Aussie Wines were good!! The location was ideal for my needs and walking distances to the business centres.

Stayed in September 2024

It's a great location if your attending the convention centre , 10 minutes walk

Stayed in September 2024

Front desk staff are approachable and very helpful.

Stayed in August 2024

pls make a tourist map around Hongkong for example introducing museum , transportation between airport and hotel , restaurants etc.

Not bad

Stayed in September 2024