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  4. Reviews of Hotel ICON

Reviews of Hotel ICON 5 stars

17 Science Museum Road, Yau Tsim Mong District, Hong Kong, Hong Kong

#12 of 285 hotels in Hong Kong

Guests' Choice

Review score

Based on 828 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Club 36 King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    staff and service was exceptional ! Breakfast was good spread and quality stuff.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Very good customer service
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Good location clean

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club 36 King with Partial Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Many varieties with different cuisines covered

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Great service and a great location. Only downside a lingering "harbour water" smell in the room.
    • Business trip
    • Solo traveller
    • ICON 36 Twin Room with City View
    • Stayed 2 nights

    There was a "harbour water" odour in the room that was unpleasant that I believe came from the water.

    Mostly everything.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Best Hotel in Hong Kong. Best Service
    • Business trip
    • Solo traveller
    • Club 36 King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Service is Top. Very attentive stafd. One of the best hotels i visited. Awesome quality of food and facilities. Sauna, Pool, Bar, Restaurant, Gym are all very well equipped. Great location in the city

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Had a fantastic stay with amazing service, will be back again
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Hotel ICON is in a great location, and the rooms and facilities in the hotel are fantastic. We had a partial harbour view room, and the view was amazing. The staff are all extremely helpful and pleasant, and really provide the highest quality service.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • ICON 36 Twin Room with Partial Harbour View
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Fabulous room, with partial harbour view. Wonderful shower room. Also included heated Outdoor pool, Sauna & gym. Excellent timeless lounge to chill after checkout & prior to departure. Free mini-bar contents included juice & 2 beers.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • ICON 36 King Room with Partial Harbour View
    • Stayed 1 night

    Great hotel and location. Staff were very polite, experienced and professional. Rooms were amazing and the lounge for those checking out but waiting for later flight was fantastic. Highly recommended.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Why would you stay anywhere else?
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 3 nights

    Nothing to complain about - it really was exceptional and superb value for money.

    The staff were exceptional and very attentive. The room was beautiful and we had a lovely view and the restaurants / spa facilities were amazing.

    Stayed in July 2024

  • Reviewed: 8 September 2024

    9.0
    Great hotel with fantastic staffs.
    • Leisure trip
    • Family with young children
    • ICON 36 King Room with Partial Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    No bidet in the toilet room.

    The hotel staffs is incredibly professional , friendly and helpful.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Almost perfect.
    • Leisure trip
    • Family with young children
    • ICON 36 Twin Room with Partial Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a bit old. Some wear and tear are noticeable.

    The location is great but still relatively quiet within walking distance to metro stations. The staff are very helpful and just great. The restaurants within the hotel are top notch too. We greatly enjoyed our stay.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    A fabulous hotel in Hong Kong with very large rooms and great facilities
    • Leisure trip
    • Family with young children
    • ICON 36 King Room with Partial Harbour View
    • Stayed 1 night
    • Submitted via mobile

    I liked the service and also the space of the hotel and also the rooms are large in size

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Size of room -pool temperature- restaurant at ground level

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Will definitely go again
    • Business trip
    • Solo traveller
    • ICON 36 King Room with Partial Harbour View
    • Stayed 2 nights

    Nothing.

    The room is quite nice and spacious. All facilities were brand new. There was a Nespresso coffee capsule machine and a Bose bluetooth speaker in the room. The bed was king size and comfortable. Staff were warm and basically all the staff I met could speak fluent English, Cantonese and Mandarin. Even met a Hong Kong celebrity in the hotel bar. There is a gym and swimming pool which were not crowded.

    Stayed in July 2024

  • Reviewed: 1 September 2024

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Club 80 Suite
    • Stayed 3 nights
    • Submitted via mobile

    Just one strange thing! Razors are for fee of 20 HKD. We stayed at suite. And everything was free but for razors.

    Great staff, great location! Everything was perfect. We stayed at suite 80, it has fantastic view, superb lounge and food.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • ICON 36 King Room with Partial Harbour View
    • Stayed 6 nights
    • Submitted via mobile

    The pool closes a bit early at 9:30 pm. Minor defects in the bathroom.

    Decadent brunch buffet on weekends. Pricey, but worth it if you like Alaskan Crab and Durian. Great, friendly service overall. Close to MRT and taxi stand.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Very good choice, reccomended
    • Business trip
    • Solo traveller
    • Club 36 King Room with City View
    • Stayed 2 nights

    The location is very good but if you want to be picky it's not the best spot in Tsim Sha Tsui. (Overall location score 4 out of 5, anyway)

    Very nice hotel, with modern decor and excellent service. Very good pool and gym. The food was great and the overall stay experience was well above the average. The price was fair.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 3 nights
    • Submitted via mobile

    Location, services.

    Stayed in July 2024

  • Reviewed: 16 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    none

    cleanliness and friendliness of staffs

    Stayed in August 2024

  • Reviewed: 9 August 2024

    10
    A hidden jewel in HK - highly recommend
    • Leisure trip
    • Family with young children
    • ICON 36 King Room with Partial Harbour View
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great

    The rooms are absolutely great, spacious, well equipped, with a stunning view, boasting super comfortable beds, softest towels, and stylish bathrobes. All amenities were great, cleaning was impeccable. Enjoyed free minibar, coffee machine and delightful tea. Very happy to have selected this hotel for our family trip

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Wonderful, and definitely worth a second visit.
    • Leisure trip
    • Couple
    • ICON 36 King Room with Partial Harbour View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant staff didn't seem interested in us, as opposed to other guests, but we don't know why. The food was very good, but we wouldn't call it as authentic as they make it out to be. In our humble opinion, "fusion" would be a better term. But again: definitely very good. The airport limo service is very expensive compared to other stays!

    It's a beautifully designed and clean hotel with very helpful personnel. We got upgraded to a suite on arrival which was a very nice surprise. The suite was luxurious, and we tried to make full use of its amenities. We also dined at Above&Beyond that night on the top floor of the hotel, which looks out over the bay. The pool and gym are terrific.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Satisfy higher than dislike
    • Leisure trip
    • Couple
    • ICON 36 King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    High cost and not included breakfast. (suppose all higher rate room comes with free breakfast)

    Good location & clean Staff are friendly

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Club 36 King with Partial Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely everything from the first step in until last step out was perfect. Definitely going to be back and recommend to others.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • ICON 36 King Room with Partial Harbour View
    • Stayed 1 night
    • Submitted via mobile

    The staff is just amazing! We had the best of time! From the arrival to our departure, everybody we encountered provided the best service we’ve ever experience in an hotel, I couldn’t recommend any higher!

    Stayed in July 2024

Showing 1 – 25

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