The beds are firm and the rooms are minimal. Not really that important. Air-conditioned rooms available.

The staff were incredible! Nice, helpful, professional. The pools and beach are fantastic. Easy to order food from the freshly prepared menu to the pool or beach. The location is central to everything. The people here are the among the best in any hotel.

Stayed in March 2024

Blankets too thin

Nice and safe environment

Stayed in March 2024

Bed mattresses should be changed

Very good Hotel, next to the beach and the center of Monterrico. Well kept garden and top swimming pool.

Stayed in February 2024

Once we arrived, we were informed that we were not allowed to have our own food and beverages, but the kitchen closed early every night to include Christmas (24th & 25th).

Great location.

Stayed in December 2023

I was a little annoyed because I was with a large group. The night before we asked to pay our drinks/food tab. We asked to pay for everything consumed the previous three days. The next morning as we were leaving, they approached two of us saying there were two tabs still needing to be paid. They need a better system for this.

Loved everything! I gave a slightly less than 10 rating based on a couple of rooms had struggling a/c units. But hey, it was HOT.

Stayed in July 2023

The restaurant food wasn’t as good, not many options for vegetarians. The beds only had a sheet and the rooms could use a chair or something. A little more run-down overall than I expected. But good value for what you pay.

Great location and lovely pools. Glad to have air conditioning.

Stayed in September 2023

Air conditioning unit not powerful enough

Stayed in July 2023

Beds could be more comfortable.

Wonderful, friendly and courteous staff.

Stayed in February 2023

Sheets were washed, but had some stains on them. Found two dead cockroaches in the room that could have been cleaned up. Slightly overpriced for what you get.

Right on the beach, very good food in the restaurant at a reasonable price. Nice pool. Big room and bathroom. Quiet location.

Stayed in February 2023

Nothing really.

Excellent food, very friendly staff, beautiful pool.

Stayed in September 2022

The pool has a few leafs

It’s a beautiful hotel, comfortable! And the view of the sea it’s stunning

Stayed in August 2022

The room has cracks on the walls that needs to be taken care of. The bathroom door frame needs some fixing. The doorknob was very loose.

The AC was great, and the WiFi was beyond perfect. It worked while in the pool area and in the beach. The food and drinks were great. The staff was wonderful to us. Overall, we are happy with our stay at Cafe del Sol. Gracias Cafe del Sol. The hotel has parking in the rear which is a plus.

Stayed in June 2022

The only thing I did not like it was the bathroom, needs upgrade and shower mat floor is to slippery and a mat to get out of the shower.

it was good comfortable, I like the outside it nice pool was clean and service wS good.

Stayed in March 2022

Noisey neighbours - but it was a Saturday.

Amazing pool and perfect location. The staff were lovely.

Stayed in February 2022

Nice friendly staff

Stayed in February 2022

The only thing I didn't like is that I booked the room with the wrong date and I requested immediately for a next day change and I was charged for that...not very nice.

Stayed in January 2022

cold showers but the weather is so hot this wasn’t too bad

very friendly staff! beachfront area is beautiful

Stayed in January 2022

.The people use his own speakers in the pool, that was so annoying

The location and the facilities

Stayed in January 2022

So the afternoon we arrived, there was no electricity in the entire town. We understand that it's not the hotel's fault, but they did absolutely nothing to accommodate (besides giving us a flashlight) or compensate for spending a lot of hours in extreme heat with no insect repellant, water, anything. They never offered us a discount, not even a free drink or meal. Backing up a few days before we got to the hotel, I attempted to cancel this booking for a personal reason, but the hotel did not allow for me to cancel without charging me full price, which was over $100 USD a night. So fast forward to the afternoon we arrived and there was no electricity. After about 6 hours of no electricity, it came back on at about 9:30 PM local time. At that point, we didn't have dinner and had to walk to a local store for some water (since the hotel didn't offer anything to us). The next day, because the hotel was empty and it seems like we and another family were the only patrons in the entire hotel, they decided to close the kitchen early at 4 PM. Meaning, we had to find dinner on another property. I didn't get an explanation as to why they were closing the restaurant, but they did come and ask us to make sure we didn't want anything else the rest of the day. We weren't expecting that, and find it unfair that since there weren't any other patrons on the hotel property. we had to find meal accommodations somewhere else. Especially after they refused to cancel my reservation in the first place. This hotel came recommended to me, and I find it difficult to understand why. I do think this hotel is overpriced for what it actually is. Even the rooms, you can hear everything outside. The workers were waking us up with their laughs and conversations at 7 am. Not quite fair either to have to wake up really early on vacation. The staff was friendly, but not overly friendly or memorable at all.

The facilities and outdoor area was pretty nice. I thought the hammocks near the pool were heaven and the hotel has potential. We also liked the breakfast and recommend the avocado toast.

Stayed in March 2024

no AC, no info about that. Staff to check in very rude actitude.

the pools were clean and warm.

Stayed in December 2023

The bathroom had a cockroach and the shower curtain was dirty

The service

Stayed in November 2023

The facilities were old. Expensive for what you get. Constant loud music by the pool.

Food and staff were great. Pool was clean and awesome.

Stayed in November 2023

With this being a long weekend, towards the second half of Sunday the (large) pool was crowded (they offer day access) and started to change its colour. Also, especially then we would have loft a nice private outdoor seating option for our bedroom as everything was so crowded. So I guess we'll be back, but rather during a normal weekend.

We live in the city and head to the beach whenever we can. This was a long weekend and we thoroughly enjoyed our stay here. The room was clean and comfortable, the location was nice and the on-site restaurant has some good dining options (in particular the signature dish). It's also the only hotel in Guatemala we know of with a working pool bar. Prices are amazing.

Stayed in May 2023

At the time of writing this review, we visited four different cities in Guatemala and stayed at other 3 and 4 stars hotels. This one stood out as overpriced, given the state of the room. The room size was decent (1 double bed and one single bed even though there were just 2 of us) and came with an AC (which was needed given the temp was 89F at night). But it was a very basic room - no beach towel, only one face towel for two people. No TV (not a big deal) and not many power plugs. The bathroom felt dirty, and I work up to a dead roach in the shower. No hot water, and the floor/tiles looked like they haven’t been scrubbed in a long time. Not to mention all the bugs that came through the windows. Luckily we were only here for one night. Look elsewhere if you have a more extended stay.

I’d start by saying that the location was unbeatable, and parking was available on-site. This is a beachfront hotel with rooms across the street. There are two pools with tons of space for kids to run around. The ground was well-maintained, and it looked beautiful during the day.

Stayed in February 2023