Great location, well appointed room, and wonderful breakfast. Beautiful historic building with rooftop. Very friendly, helpful staff. Our room was small but this is to be expected when in a historic building near the center of town. Had good storage shelves. Air conditioner is a free standing unit with a vent hose that requires window to be open. We did not need it during our stay. Laundry service across the street and center is a block away.

Stayed in June 2024

N/A

Loved everything! The staff, beautiful of property and the location.

Stayed in June 2024

we are not sure what didn't like, but we think maybe it was a lack of ambiance. Because of the rain, we weren't able to enjoy the rooftop, which we regret.

It is a beautiful location, near to everything. We were able to walk the town and take pictures. I love taking pictures to 'everything' so it was strategic.

Stayed in June 2024

No coffee available in early morning.

Great location, very nice room and bathroom, nice rooftop terrace.

Stayed in June 2024

There is some humidity in the rooms, probably due to the old building.

The location of the Mestizo is lovely - very central to everything we wanted to do or see. The staff were all friendly and helpful despite the language barrier.

Stayed in May 2024

The helpful staff!!

Stayed in May 2024

A bit noisy in the two bottom rooms maybe another door prior to the room area to prevent all noise from entering the room area.

Location

Stayed in April 2024

April in Antigua did get hot, and the air machine was ineffective in cooling the room. Taking showers to cool down as well as leaving our door open for air circulation was helpful to help ourselves feel comfortable. Perhaps this is not a Mestizo hotel thing but a Guatemala thing - AC or fans are not part of hotel accommodations.

The staff is exceptional: Cristofer, Evelyn, Uber, Marvin, William et al. The place is beautiful, classy, and just overall comfy. Breakfast selection was delectable, and staff was so helpful to provide breakfast after breakfast hours - after we returned from our am hiking or walking tours. Mestizo through Cristofer was already servicing my stay way before I arrived, by taking care of my transportation needs, and any and all inquiries I had throughout our stay.

Stayed in April 2024

I booked a quad room but the room is small so enough just to be booked as double.

I like the setting the location and the friendly staff

Stayed in April 2024

I loved everything about this property. From the ease of check-in, the cute character of the hotel, and the kindness of the staff. The breakfast was epic and exceeded my expectations as well!

Stayed in April 2024

N/A

Property is well located to the center of everything! The facilities were nice and clean. The breakfast was delicious! The staff were friendly.

Stayed in April 2024

Everything was perfect!

The staff was wonderful! Pretty hotel and great location. The food was good too! Great communication before the tip to make sure our needs would be met.

Stayed in March 2024

Beautiful boutique hotel in the historic building right in the center of the city, just 5 minutes walk to the central plaza/park. Super friendly and helpful stuff, beautiful courtyard, great breakfast. Loved it!

Stayed in February 2024

Nothing

Location, nice staff, quiet and comfortable rooms

Stayed in February 2024

The location was really good, also the rooms are quite and the bed super comfortable. The staff was incredibly helpful and nice

Stayed in January 2024

Nothing

Fantastic location right in the centre of town so everything was walking distance. Staff were super helpful with every question or request and rooms were clean.

Stayed in January 2024

Nothing . Everything was perfect!

Definitely our best stay in Guatemala. The staff was exceptionally accommodating and hospitable. We also got to meet the owner as well, who was very welcoming. The hotel room itself was very clean and the beds were very comfortable. They also have their signature scent, which smells amazing. I wish I had bought some products at their shop before I left. We would definitely stay here again.

Stayed in January 2024

The “SAFE” to keep valuables is not anchored, it can be easily lifted and removed (aka: disappear). Given that I had visited Antigua in the past and know that Guatemalan coffee is fantastic, I was disappointed on my 1st day. The coffee was very water down. The next day the manager suggested a cappuccino. That was stronger and good ! The transition from the “day /evening” staff to night shift staff appeared to be off. Initially I requested a 2nd floor and the manager knew but somehow the night staff gave me the first floor. The rooms smell great but there is an automatic “mister” in both the bathroom and bedroom that is very strong. It’s a great scent but it’s not always welcoming to everyone. High scents can cause allergies. I had to request that it be turned off. I paid for a taxi in advance and asked for it to be there at midnight. To be honest, I do not think the taxi was reserved. The staff on duty at that time told me it would take 5 minutes for a taxi to arrive. After 5 minutes, I inquired where is the taxi ? The response was it was now 15 -20 minutes away. The end result is that the taxi arrived 50 minutes later than initial time of booking. Let’s just say this caused alot of stress, given that it’s a 50 minute drive to the airport and not a good way to end the trip. This could have been avoided.

The location and staff are great ! It is 2 minute walk from the square and easy walking distance to the key restaurants. Across the street is great speakeasy bar. The hotel is clean, the beds are comfortable and there is plenty of toiletries. In addition, the Manager Bryan was very accommodating when I extended my stay by an extra day.

Stayed in December 2023

Everything was perfect

Beautiful hotel with many lounge areas. Hotel has restaurant and bar on site. Staff is amazing and always helpful. The rooms are beautiful, large and clean. The location of the hotel is very central to many shops, restaurants and bars.

Stayed in October 2023

An employee by the name I believe to be Don Roberto (not quite sure) the evening person on duty. One evening during my stay I went out to dinner with some friends, upon my return to hotel Don Roberto began a conversation with me of which I thought nothing of it as he seemed to be courteous and respectful. He asked me to have a seat in one of the benches in the lobby at which he sat next to me and continued talking about his personal life. I began to feel very uncomfortable as at this time the front door of hotel had been locked for the evening. Not wanting to be rude I continued listening to him, but then he grabbed my hand and had the awe to want to kiss me and asked me to be his girlfriend. At this time guests who were coming back to the hotel started knocking on the door to be let in at which time I made my way back to my room. The next evening, I didn't go anywhere and stayed in my room all night as I didn't want to see this man again. The following day was my check out and I gave the complaint to Brian. I travel all over the world and have never encountered such awful situation. I am a widowed woman who is very courteous, formal, educated and friendly person, but not for this man to disrespect me and misinterpret my friendliness and kindness. I was very offended by this man's actions as this was a total audacity and disrespect on his part. I assure you this situation is totally unacceptable and one that I have never encountered in any of my travels. I loved staying at Mestizo's but I am very reluctant to go back again because of this terrible experience. I hope some measures are taken in order for this situation to never happen again. Thank you.

I truly enjoyed the entire hotel and staff. Staff went out of their way to make me feel welcomed especially Brian. The managers were very polite and hospitable. I did have one bad experience during my stay with an employee during the evening watch. I will elaborate in more detail below. Overall excellent stay.

Stayed in September 2023

Amazing, well cared for property that has a lot of wonderful nooks to relax in, enjoy a coffee or have a fantastic meal. The cook is very skilled, the staff (Bryan at reception) took care of everything we needed and Evelyn treated us with the best coffee in the morning and a glass of wine at night. A true gem of a place!

Stayed in October 2023

Amazing

Stayed in September 2023

It’s is at walking distance of everything.

Stayed in September 2023

The room had a window into the courtyard which was noisy early and late. The stand alone AC meant the window had to stay open (or no AC) which made it louder still. The room was decent enough other than this.

Nice reception and courtyard for breakfast

Stayed in August 2023