03-23 zona 2 right next the casa blanca hotel, 07018 San Pedro La Laguna, Guatemala
Based on 10 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.6
Value for money
8.8
Free WiFi
8.8
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Showing 1 – 10
Reviewed: 17 February 2024
Chris
AustraliaOur bedrooms backed onto the roadway and access gate (again ask for a front room), so lots of street noise throughout the night/early morning.
Great location, close to everything. View amazing (ask for a front apartment). Pool and spa well maintained and used within the complex. Had just enough in the kitchen. Staff were lovely. Good sheets and towels.
Stayed in February 2024
Reviewed: 30 March 2022
Katherine
United StatesThe property was beautiful, super comfy and clean, the location was great and Joseph was very friendly and helpful
Stayed in March 2022
Reviewed: 7 February 2024
Manuel
GermanyThe whole apartment smelled like rotten eggs in our second night day which was so strong it made it impossible to sleep. Our apartment wasn’t made up despite it being a luxury hotel
It was clean and big and nice view on the lake from the jacuzzi
Stayed in February 2024
Reviewed: 23 November 2023
Benjamin
United StatesWe booked what we thought would be a luxury accomodation for a week. This place was luxury in price only and ruined our vacation. Broken toilet paper dispenser. No working coffee maker. Broken/rusted lawn furniture. No entryway light switch. No screen on window. No security on street window. Nowhere to hang clothes. No place to put luggage. Uncomfortable couch and furniture. Cheap/squeeky/delaminated dining table. No ice cube trays. Multiple thrift store candle holders with burnt out votive candles. Cheap plastic flowers. Shower door wouldn't close so bathroom was always wet and flooded. Hot tub was unusable at 110F. When we requested housekeeping to empty the trash, we had to wait 5 hours at the property since they didn't have extra keys. These problems would have been acceptable if it was a third of the cost, but at $180 a night, it was ridiculously overpriced.
Beds were comfortable. Linens, towels and robe were crisp, clean and comfortable.
Stayed in November 2023
Reviewed: 19 August 2022
Rebecca
United StatesMy bedroom's wall was next to the gate to the street, so every time anyone entered the complex, I could hear the gate loudly shutting.
The property manager was wonderful and available to resolve any issue that came up. The apartment had everything we needed.
Stayed in July 2022
Reviewed: 7 April 2024
Sam
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 January 2023
Danielle
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 16 August 2022
Eva
AustraliaThere are no comments available for this review
Stayed in August 2022
Reviewed: 22 July 2021
Karla
GuatemalaThere are no comments available for this review
Stayed in July 2021
Showing 1 – 10
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