Based on 131 hotel reviews
7.1Cleanliness
7.7
Comfort
7.1
Location
7.7
Facilities
6.7
Staff
8.1
Value for money
7.0
Free WiFi
8.0
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End of dialog contentReviewed: 29 September 2024
Heidi
New ZealandThe fridge didn’t work and when I called to check in the person that came prioritised a couple wanting a room over looking after me even though I had called them which was rude.
Location was ok, private and nice to have the pool. Hardly anyone around which was ok. Its on a pretty busy street.
Stayed in September 2024
Reviewed: 18 September 2024
Adrian
United KingdomI booked a room with double bed and I got 4 beds.
Stayed only for a night. The room was poorly lit but good enough for my need. My flight was cancelled and had to book something in a rush. The host was very nice and offered us to transport to airport in the middle of the night, with a fee😁
Stayed in September 2024
Reviewed: 30 August 2024
Eileen
United KingdomWe were upgraded to the sister hotel, Grande Murano. Better located for evenings in Firostefani and for exploring Fira. Lovely pool and comfortable, clean room right on the poolside. Very friendly staff. Osmo restaurant right above - lovely local food. Would recommend.
Stayed in August 2024
Reviewed: 2 July 2024
Crissy
United KingdomThe walk to the main area is a bit to far as its all uphill.
The price was good
Stayed in July 2024
Reviewed: 20 October 2023
Maria
SpainWhenever we would shower the whole bathroom would get wet, because the shower only had a curtain that didn’t reach the ground all the way.
The property was perfect for a couple of days, it had all the basic things to sleep and shower. I really liked the common areas, such as the pool and tables that were outside, it seemed like it was mostly for young people. The customer service was great, they picked us up from the port and explained everything we needed to know about the area. Keep in mind there is a 15 min walk to the center of Thira, this walks includes ramps, it wasn’t an issue for us but maybe it will be for someone else.
Stayed in September 2023
Reviewed: 23 September 2023
Susan
United KingdomThe bedroom was a little precarious as it was in a mezzanine with no handrail on the steps .
Staff very helpful. Dimitra was really helpful. We had left a bag in the taxi on arrival & she contacted the driver & he brought it to the hotel
Stayed in September 2023
Reviewed: 10 September 2023
Anna
SpainThe towels were pretty stiff, which would be the only thing we didn't like.
The views from our apartment were really beautiful. The receptionist, Dimitra, was also extremely welpful when it came to questions and recommending activities to do, which we were very happy about! Our room also had quite a big balcony! The place is also at a 15 minute walk from the center of Fira, which was very comfortable.
Stayed in September 2023
Reviewed: 6 September 2023
Bronagh
United KingdomHigh volume of mostly unnecessary messages from the hotel.. Someone banged on my door 7 minutes before check out time to remind me that it was check out time. Irritating, intrusive and unnecessary.
Clean, comfortable room in a decent location.
Stayed in September 2023
Reviewed: 26 August 2023
Le
VietnamDon’t have kettle in the room for tea or coffee
Cleaning perfectly every day .
Stayed in August 2023
Reviewed: 31 July 2023
Mirna
LebanonReception is not 24h
Good location
Stayed in July 2023
Reviewed: 10 July 2023
Willmott
United KingdomIt’s very close to a road, not a very busy one, but if you don’t have the air con going you might hear a bit of noise.
Very clean room with good air con, beds were comfortable, lovely lady on reception who was so helpful, pool is small but great to cool off, not far to walk into town.
Stayed in July 2023
Reviewed: 27 June 2023
Qistina
United KingdomNo bath gel, hard to get boiled water for drinking
Not many people during our stay, we got to enjoy the pool yo ourselves. The lady who worked there is very lovely and friendly
Stayed in June 2023
Reviewed: 4 June 2023
Sofia
CanadaLack of windows, reception was not open during time s they said it would be
The location
Stayed in May 2023
Reviewed: 2 June 2023
Kate
United Kingdomclose to town and checkin 24 hours
Stayed in June 2023
Reviewed: 3 November 2022
Josef
Czech RepublicRoad next to our place made it quite loud at night, had to use my earplugs.
Low price
Stayed in November 2022
Reviewed: 7 October 2022
Vicky
United Kingdomthe mattress was hard to sleep and the shower small but I think worth the price . swimming pool was dirty so we couldn’t use it . probably out of season most of the tourist are gone now .
The staff was very nice especially John at reception he was very kind and helpful and the location .15 mins from main tourist spots and the buses central . also restaurants and bars very local and diversity of choice .
Stayed in October 2022
Reviewed: 6 October 2022
Amanda
United Kingdomwould have liked some glasses and plates and cutlery.
it was close to the centre of town but away from the crowds. it was very clean
Stayed in October 2022
Reviewed: 5 October 2022
Yu
United KingdomIt was pretty good overall!!
Stayed in September 2022
Reviewed: 21 September 2022
Wehid
United KingdomThe TV was about 19 inches, there was no iron or ironing board shower/bathroom was a little dated and the door lock was broken and they didn't give us extra towels when we asked
Great location within waling distance of the main square 10 mins, clean and practical with internet AC and fridge. The villa also had a pool which was a bonus
Stayed in September 2022
Reviewed: 16 September 2022
Krisztián
HungaryOur room had a smallest window.
Good location, close to the center of Fira. Good communication, nice staff.
Stayed in September 2022
Reviewed: 18 August 2022
Jody
United KingdomThe room was very small and space was tight. It was a one way street, so allow for this when driving to the property.
The room was clean and tidy. The staff were helpful. There was a wonderful view from our balcony over the lower part of the island.
Stayed in August 2022
Reviewed: 13 August 2022
Visakha
Sri LankaNot value for money.There was not even a glass or bottle of water in the room. Overpriced.
The peace and quiet.
Stayed in August 2022
Reviewed: 11 August 2022
Douangnary
Laosno breakfast, 600m walk to Thira center with narrows road. no bus station around.
large family room and clean
Stayed in June 2022
Reviewed: 4 August 2022
Tony
Australiaattitude and rudeness of one staff member who ruined our stay with his insults and disgraceful language
pool location
Stayed in July 2022
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