Fira - Mitropoleos Street, Fira, 84700, Greece
#46 of 115 hotels in Fira
Guests' ChoiceBased on 284 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
9.0
Free WiFi
8.3
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End of dialog contentReviewed: 20 June 2024
Megan
United KingdomBreakfast could be better - either continental or order off a menu and food gets put out for too long and becomes cold or soggy. Coffee could be from the nespresso machine and some chopped fruit would be nice with more selection of pastries. More choice of pool drinks.
Friendly staff, excellent location, very clean, comfortable and chilled pool area
Stayed in June 2024
Reviewed: 18 June 2024
K
United StatesFront office staff all shifts, owner and handyman staff very helpful and friendly and service with a smile. Housekeeping very good. So too breakfast lady. Superb location in Fira, Santorini. A few minutes walk from the Market Square and a few minutes from superb views of the water from the Caldera and cable car. Restaurants on the Caldera with stunning views of the water, ships , islands and sail boats and catamarans. Food in those restaurants are very good. Will recommend to others and stay again. Airport about 20 minutes from Uma Ray Suites by car.
Stayed in June 2024
Reviewed: 12 June 2024
Jamie
United StatesThe property was just a bit further from the main area than I realized. Our room was quite small and our balcony overlooked an unattractive parking lot.
The staff was excellent. The young lady at the front desk was very cheerful and helpful every time we interacted with her. She is truly dedicated to her role at the property.
Stayed in June 2024
Reviewed: 6 June 2024
Reshma
United KingdomBreakfast could be better.
Very clean and close to every thing. Indoor and outdoor pools.
Stayed in May 2024
Reviewed: 3 June 2024
Pedro
PortugalAll was great, but the breakfast could have been better (better quality bread, machine coffee, pastries, etc)
Very attentive staff, modern rooms with all necessary facilities and amenities. Very clean.
Stayed in June 2024
Reviewed: 30 May 2024
Jenny
AustraliaWould have liked larger tea cups with tea bags supplied. (Mainly coffee facilities already supplied)
Everything, so close to the centre of Fira, the most comfortable bed in our 3 week holiday, lovely accomodation all around.
Stayed in May 2024
Reviewed: 28 May 2024
Susan
IrelandNothing
Uma ray suites was just heaven. Tucked away in the perfect location we were able to walk easily around fira. The facilities of the hotel were exceptional from the outdoor pool to the indoor heated pool we were lucky to have when it rained one morning. The staff were lovely and the rooms were very clean.
Stayed in May 2024
Reviewed: 25 May 2024
Maria
ColombiaLoved this hotel! Installations are amazing, both pools are incredibly nice and the rooms are super comfortable. Location is perfect, just 1-2minute walk to Fira town center.
Stayed in May 2024
Reviewed: 16 May 2024
Soo
SingaporeVery new and centrally located. The town square and walking trail is just right next to the hotel.
Stayed in May 2024
Reviewed: 12 May 2024
Raphael
SwitzerlandNothing I remember.
- The location is a bit outside Fira, at the periphery, but the walking to reach the city center and the views is very short. - The room was very clean - The receptonists are very nice and patient. - The breakfast was great. - Very calm, no noise.
Stayed in April 2024
Reviewed: 10 May 2024
Thomas
Australianone
location and have accessible parking. you are literally 1 minute from the picturesque fira to oia walk. staff has directed us to an easy parking space. also breakfast is exceptional. the lady looking after that is super attentive.
Stayed in May 2024
Reviewed: 8 May 2024
Yidan
IrelandThe room was flooded by one 10 min rain.
Great location. Accessible by car. Everything nice. Indoor and outdoor pools.
Stayed in May 2024
Reviewed: 1 May 2024
Zhenbang
United StatesThe hotel's location is great - right next to the center of Fira and only a few minutes walk from the Fira shuttle station, so it was pretty convenient to tour around the island. The staff were friendly. I arrived pretty late due to a flight change, but I had no problem checking in. The room is clean, quiet and spacious. There is one outdoor pool and one indoor pool that is nice and warm. I really enjoyed my stay here and would recommend it to other travellers. Just a note that this place doesn't face the sea directly.
Stayed in April 2024
Reviewed: 28 April 2024
Mitchell
United KingdomThe property was spotless, the staff were attentive and lovely and it was a great location. Bus stop was 2 minute walk and the caldera was right around the corner.
Stayed in April 2024
Reviewed: 28 April 2024
Stefania
GreecePerfect location, incredibly friendly staff, and a beautifully modern property! 🩷
Stayed in April 2024
Reviewed: 24 April 2024
Valeria
United StatesExcellent location! The team was so kind and friendly, and very helpful in guiding us for things to do on the island. The property was also very comfortable and beautifully designed.
Stayed in April 2024
Reviewed: 22 April 2024
Mary-ann
United KingdomGood customer service and support
Stayed in April 2024
Reviewed: 21 April 2024
Eimi
GermanyThe host Eleni was super kind and helpful. The balcony view was great!
Stayed in April 2024
Reviewed: 14 April 2024
Katharina
AustriaVery friendly and helpful staff, nice breakfast and the room had pool access, everything was clean and well taken care of, Fira's center is just around the corner and so are a big supermarket and the central bus station
Stayed in April 2024
Reviewed: 6 April 2024
John
United KingdomThat the air conditioning was not turned on our 1st night and it was very hot in our room . As it was the start of the season it was still on heat settings. The reception staff sorted this out the next day and it was switched back to cold which was very good. The breakfast items could be more choice especially the beans were a cold option instead of being hot to eat with hot breakfast items. There was no English breakfast tea available etc just flavoured teas like Earl Grey so any English travellers who choose to stay here bring your own tea bags. The lady in the breakfast room was always very helpful every morning bringing us condiments.
The property is immaculate with all amenities in a very good location 2 mins walk to the Caldera. The property owner and his staff are very helpful and go out of their way to give you recommendations regarding restaurants and excursions. The young lady in reception was especially very good and always went out of her way to say hello to us and offer any advice.
Stayed in April 2024
Reviewed: 12 October 2023
Nicola
United KingdomLimited breakfast
Beautiful and not many guests which was nice.
Stayed in October 2023
Reviewed: 6 October 2023
Ajay
United StatesThe breakfast was a bit of disappointment. It didn’t have much choices in general.
This hotel is very central in location. It is steps away from everything, taxi stand, shopping, bus terminal etc. The staff is very friendly and courteous, they were outside to welcome me on arrival, and will try to provide you anything that we needed.
Stayed in October 2023
Reviewed: 5 October 2023
Giselle
United StatesNothing
The property is absolutely gorgeous. Great boutique style hotel. The best part of the property is the Heated pool inside.
Stayed in October 2023
Reviewed: 5 October 2023
Erika
United StatesThe Uma Ray was gorgeous and exactly as shown online. The outdoor pool was cool but comfortable and the inside pool was warm and very pleasant. The room was comfortable and the bathroom was lovely. The balcony was very nice and my husband and I shared a glass of wine each evening, but it is not very private. All of the balconies overlook each other. The staff was AMAZING. They helped us figure out some restaurant options and were great getting us cars to and from the port. I recommend walking next door and renting an ATV. For $90 for 24 hours it is the absolute best way to see the whole island. We spoke to several other couples who were in Santorini longer than us and didn't get to see as much as we did.
Stayed in September 2023
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