Based on 80 hotel reviews
9.8Cleanliness
9.8
Comfort
9.8
Location
10.0
Facilities
9.7
Staff
9.9
Value for money
9.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Mark
AustraliaNil
Unique rooms in Premium location
Stayed in June 2024
Reviewed: 18 May 2024
Canis
MozambiqueWelcome from team was so warm. Always ready to give assistance, service was discret and over than expected. The place to be for sunset, amazing view ! Spacy room.
Stayed in May 2024
Reviewed: 8 May 2024
Noor
United StatesThat we couldn’t stay forever 😂.
Literally everything. From the service, to the quality of food, to the cleanliness of the entire property, to the breathtaking views, to the comfortable bed, to the reasonably decent privacy (we booked the room with the large full size pool), to the very personalized attention to detail (filling our room with balloons and hanging a happy birthday decoration while I was out having breakfast, and surprising me with a custom birthday cake) everything about our stay was phenomenal.
Stayed in April 2024
Reviewed: 27 April 2024
Bernadeth
PhilippinesNothing
Everything is perfect
Stayed in April 2024
Reviewed: 13 April 2024
Cxba
Saudi ArabiaEverything was literally like a dream
Everything was amazing. I can’t thank the staff enough for their hospitality. The views and room exceeded my expectations. A seriously stunning and luxurious hotel with the most beautiful views. Everything was incredible
Stayed in April 2024
Reviewed: 5 November 2023
Michael
AustraliaFor that level of accommodation, I would have expected complimentary access to a sauna/steam room. The price of food and drinks on site is VERY high (keep this in mind for your stay)
Their was a great free breakfast. The staff, view, jacuzzi (in the room) and pool were all fantastic. We loved our stay, cannot get a better view.
Stayed in November 2023
Reviewed: 25 October 2023
Kelly
United StatesDrinks at the pool were too expensive n comparison with every other restaurant and bar!
Everything! The views, the accommodations, and the staff are all amazing!
Stayed in October 2023
Reviewed: 20 October 2023
Wiktor_brozyna
PolandVery good location in heart of Oia, where You can't feel the crowd of turists. Beautyful view on the Caldera. Nice and well equiped suites.
Stayed in August 2023
Reviewed: 19 October 2023
Michele
CanadaNothing
Location, in the heart of Oia village. The rooms are whimsical with creative touches.
Stayed in October 2023
Reviewed: 18 October 2023
Danlin
United StatesNothing
I like everything. The staffs were always so friendly and warm. The location is wonderful. We didn’t even need to step out to view the sunset. Cause the sunset from the roof top was amazing already.
Stayed in October 2023
Reviewed: 16 October 2023
Sylma
United StatesIt was amazing and the staff was exceptional! Expensive but for a special occasion, worth it!
Stayed in October 2023
Reviewed: 6 October 2023
Jirapa
ThailandNothing
Once in your Life
Stayed in September 2023
Reviewed: 28 September 2023
Peter
AustraliaGreat breakfast and location
Stayed in September 2023
Reviewed: 23 September 2023
Deborah
CanadaShower a bit confusing.
Everything was fabulous!
Stayed in September 2023
Reviewed: 3 September 2023
Ciara
United StatesI liked everything.
The staff and room were incredible.
Stayed in August 2023
Reviewed: 30 August 2023
Cyril
ThailandAmazing view, excellent service, perfect location.
Stayed in August 2023
Reviewed: 27 August 2023
Tovar
United StatesThe water didn’t turn very cold.
Very accommodating and generous.
Stayed in August 2023
Reviewed: 24 August 2023
Karin
South AfricaIt it the most romantic, charming and quiet boutique hotel that has every comfort you could wish for! Spectacular in every way, the staff are wonderful and the recommendations on where to dine and places to visit were spot on! An unforgettable visit!
Stayed in August 2023
Reviewed: 15 July 2023
Valentinos
CyprusFood needs improvement
staff
Stayed in July 2023
Reviewed: 9 July 2023
Donna
United KingdomHoneymoon suite room was excellent but the size of the balcony and sunshine hours (was very shady) was a let down. Also the hot tub had broken tiles and did not reflect the online image… this was pretty poor for the overall price
Location, size of room, hotel staff were exceptional
Stayed in July 2023
Reviewed: 30 June 2023
Azzam
United Arab EmiratesSuperior customer service, very friendly and helpful staff. They assisted us in searching for and booking all activities. They were refreshing the room each time we left the hotel. The room was spacious, spotless, and came with all amenities you could think of. The mini bar was complimentary, and the food was excellent. It was my best hotel experience ever to the extent that they prepared us breakfast boxes for the trip the day we checked out early in the morning. Excellent value for money. Thank you
Stayed in June 2023
Reviewed: 18 June 2023
Claudia
AustraliaWe stayed here in April and it was one of the best experiences we have ever had! It was really beyond our expectations. A big thank you to the staff that made our so special!
Stayed in April 2023
Reviewed: 14 June 2023
Risikatu
NigeriaMet above my expectation
Sumptuous meal and excellent location and fantastic staff
Stayed in June 2023
Reviewed: 13 June 2023
Cecilia
SingaporeFantastic location, fantastic caldera views, beautiful design, beautiful rooms, great service, friendly and helpful staff
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content