We wished we had an umbrella to block the sun during the day so we could sit in the patio. However, I told Nikos and he showed up with beach umbrella and rigged it so we would have shade to enjoy the afternoon. The stay would be enhanced if this was a permanent fixture

The location was awesome, Nikos was nothing short of amazing. He was quick with the response and super friendly

Stayed in September 2024

the suites were too small and the 2nd bedroom you could not stand up. Also spa bath in living room was not necessary it too up too much room and it would have been good to have a lounge

the Sunsets were the best in Santorini

Stayed in September 2024

Room service was a joke 😃 When we came back it looked like they just change bin bags They have to refresh photos of the property outside Looks different now then in the pics

The location and view … breakfast Niko help!

Stayed in September 2024

The accomodation and equipment are a bit worn but the destination and the view balances everything. Every morning we were given tasty breakfast big enough to help even with the afternoon pakish.

Stayed in August 2024

Size of the rooms ,very very small.

We were welcomed by Nicholas apon arrival, very helpful and made our stay pleasurable. Excellent location, close to the swim area.

Stayed in August 2024

Shower would overflow and cause sewage smell Lots of stairs to get to suite (not suitable for those with mobility issues) Smells coming back from restaurants Not much breakfast variety

View is stunning Great fresh seafood very close Awesome access to “beach” (5 minute walk) Free taxi to get you up the hill

Stayed in August 2024

The location lower on the island required a lot of hiking the stairs or arranging transportation. Due to its location, it was also difficult to navigate some of the uneven stairs with luggage and beach bags. Not uncommon in Greece, but some cats have definitely made areas around the property their home and litter boxes. The shower did not handle multiple uses back to back very well. As a group of 4 adults we found it a built difficult to sit in the room together due to unusually small sitting arrangements.

The location was beautiful and in one of the more unique areas of the island. It was very quiet at night and much cooler than other places we stayed. The suite was unique and had a lot of Greek character. The staff was very helpful in arranging transportation, providing additional towels, and making sure our stay was pleasant. Breakfast was great and almost was too much food which makes it a great start to your day.

Stayed in July 2024

Good

Stayed in July 2024

Have to hike 15 mins to get decent priced food or to go see views - the hike is covered in donkey shit

Cosy

Stayed in July 2024

Small room, have to walk 300 steps to access transportation or shops, no outside seating

Right by the port, restaurants are few steps away, awesome sunset and water view

Stayed in July 2024

The getting there and leaving. It was not easy to reach

Property and view are great

Stayed in June 2024

was not cleaned next day even after requesting

nice location,neat and clean, loved the looks of villa with nice sunset

Stayed in June 2024

There’s no issue if you plan to stay longer, but since we only stayed for two nights, we found the numerous stairs to be inconvenient. Additionally, there were no nearby grocery stores and the restaurant options were limited.

The staff were very welcoming and kind. He met us near the property, assisted with our luggage, and arranged transportation to the port. The cute breakfast pack in the morning was a nice touch. The rooftop was serene with a beautiful view of the sunset, and the welcome bottle of wine was amazing.

Stayed in May 2024

I hadn't realised that Ammoudi bay, where the property is, is only accessible down a very small road or by climbing up the stairs - the equivalent of something like 63 flights. The stairs are sloped and uneven and challenging. The taxi drivers don't really like coming down and have to reverse down the road. A 5 minute trip to get into Oia costs €15-20 without tip. We were staying in the three bedroom house with sea view. The bedroom floating above the kitchen is only about 5 feet high at the top and the other is only about 3. Both are accessed by tricky wooden steps. We were OK but anyone with any back problems or joint issues would struggle. The three bedroom suite is right next to the main stairs so quite public, particularly on the terrace. The swimming pool in the three bedroom suite isn't lit, so didn't really appeal - we didn't use it. It would have been much nicer if it was lit. There are very few doors in the property (2 of the bedrooms have no door) and the ones that are there are frosted glass and don't fit securely into a frame. So I wouldn't recommend going with anyone you wouldn't want hearing EVERYTHING in the bathroom. Because there is no door between two of the bedrooms and the pool the pool pump (which is constant) was quite loud. The main bedroom is directly over a loud restaurant which plays loud music into the early hours. Luckily we had bought earplugs. The main issue we found with the properly was the significant lack of storage. The main bedroom is the only one with any hanging, which is a rope with hangers. The two smaller bedrooms have two small bedside tables each. That's it! We were living out of our suitcases which wasn't great. There weren't even hooks for anything. The kitchen isn't really designed for cooking and the cutlery and crockery were limited, although Nico would have sorted anything else we needed. The restaurants nearby are pretty but very expensive.

We were staying in the three bedroom suite with pool. The decor is done nicely. The best thing about Secret Gem is Nico, who is very friendly and lives on site. He was able to sort any issues (we needed mugs bigger than espresso cups for tea and he brought some for us) and will help with your baggage. Chris also arranged lots of taxis for us over WhatsApp. The breakfast is good - an egg dish, yoghurt/rice pudding, a pastry, fruit (mainly apples) and bread with marmalade or honey and orange juice. There's no choice, although you can request vegan/vegetarian and they accommodate for allergies and intolerances. The earliest it arrives is 8am as its made off site, but on the days we left early Nico just popped it in the fridge. The eggs are quite cool by the time they arrive but easily heated in the microwave. The bins are emptied daily and the floor swept, with one big clean in the middle of our week long stay. You can drink the tap water, which isn't the case for the rest of the island.

Stayed in May 2024

I felt the pictures of the size of our room was deceiving online, but we were very comfortable and enjoyed our stay!

The breakfast was a wonderful addition to our stay!! And the view was INCREDIBLE. I would highly recommend staying here & will most likely visit again!

Stayed in May 2024

Small room, we didnt have anyone to clean our second day and third we left. There is no parking options. We dont mind walking all the way down, but I can understand people who did…

It was amazing location, but you should have a car. Than there is a big chance it’s going to be damaged because of lots of people come there to watch amazing sunset. It is unique experience, but our room was small. Very nice and cozy, but from the pictures we had different idea. Anyway this experience was great! I would recommend to have a microwave in the room, as AMAZING breakfast is quickly totally cold. We loved that place and had great time there.

Stayed in May 2024

It’s not a dislike but more of a reminder. The hotel is at the bottom of the stairs. Buy snacks, drinks etc at the top before making your way down. Also, phone signal is extremely poor/non-existent at the bottom, check in instructions should be made a little more clear.

Super spacious, absolutely amazing location. Nikolas really couldn’t do enough for me, he was extremely helpful and polite. Sunset in the hot tub was amazing.

Stayed in May 2024

The location was amazing but we were never informed that there were building constructions happening next door and around us. Would have been nice to know in advance. We booked this place to get away from all the noise on top of Oia

The location was amazing

Stayed in April 2024

Room size was pretty small.

Location of the property and the host Nikos was very helpful. It has the best sunset view from your balcony.

Stayed in April 2024

Bathroom was abit cramped so water spills everywhere depending on your size

View perfect location, colour, setup, tv

Stayed in April 2024

Bathroom did not have shampoo holder Tp holder or curtain on the window to outside. TV was obstructed by the bed/rail-net.

Beautiful location, friendly host!

Stayed in March 2024

1. You need to take 500+ super high stairs to get to Oia. There are no taxis available. The taxi from here to airport is 15 EUR if you book with the hotel. 2. The rooms are great but in some of the rooms you cannot stand. They are great for 2-3 nights stay but after that we may feel claustrophobic.

Nick, the assistant manager Closeness to oia

Stayed in March 2024

1. You need to take 500+ super high stairs to get to Oia. There are no taxis available. The taxi from here to airport is 15 EUR if you book with the hotel. 2. The rooms are great but in some of the rooms you cannot stand. They are great for 2-3 nights stay but after that we may feel claustrophobic.

Sunset views while everyone will be cramming to see the same sunset on the staircase and in the Bay Area. Amazing staff especially Nick, the assistant manager who helped us always with a beautiful smile. Closeness to Oia if you can walk.

Stayed in March 2024

I wish I would’ve been told how I could get to the property without using their transfer services from Santorini airport. I walked the steps vs down the road because I didn’t know it was an option. I also think the pink couch should be reupholstered.

I loved breakfast and loved the location.

Stayed in March 2024