The location is in the bay of Oia, very calm place with some lovely restaurants nearby. The way down could be a bit rough with luggage so don’t carry too much! :) The room is clean and has all the facilities you would need. Aside from the great hotel, the hospitality from the staff was outstanding. Chris spoke to us in advance and made our arrival so smooth and Nik, what a lovely guy. He was super friendly, helpful and kind. Received us from the taxi and dropped us to our room, gave us an overview of what we can do and checked on us every day to make sure we are comfortable. He really made this stay one we won’t forget. Thank you Nik and Chris!

Stayed in June 2024

There’s no issue if you plan to stay longer, but since we only stayed for two nights, we found the numerous stairs to be inconvenient. Additionally, there were no nearby grocery stores and the restaurant options were limited.

The staff were very welcoming and kind. He met us near the property, assisted with our luggage, and arranged transportation to the port. The cute breakfast pack in the morning was a nice touch. The rooftop was serene with a beautiful view of the sunset, and the welcome bottle of wine was amazing.

Stayed in May 2024

Make sure to communicate with host about arrival and leaving as the road is heavily controlled now. He’ll make sure you get a ride from the bottom while everyone else hikes uphill.

Prime location for the Santorini sunsets, at least to catch a boat that everyone else is. Awesome to feel like you’re staying in “original country”. Ice cream shop and the best restaurants on the island just steps away. Host is awesome. Breakfast is awesome but too much food.

Stayed in June 2024

warning: lots of stairs to go up/down, be prepared for a hard workout or come by taxi/car

beautiful spot, nice view from the terrace, big breakfast

Stayed in June 2024

I hadn't realised that Ammoudi bay, where the property is, is only accessible down a very small road or by climbing up the stairs - the equivalent of something like 63 flights. The stairs are sloped and uneven and challenging. The taxi drivers don't really like coming down and have to reverse down the road. A 5 minute trip to get into Oia costs €15-20 without tip. We were staying in the three bedroom house with sea view. The bedroom floating above the kitchen is only about 5 feet high at the top and the other is only about 3. Both are accessed by tricky wooden steps. We were OK but anyone with any back problems or joint issues would struggle. The three bedroom suite is right next to the main stairs so quite public, particularly on the terrace. The swimming pool in the three bedroom suite isn't lit, so didn't really appeal - we didn't use it. It would have been much nicer if it was lit. There are very few doors in the property (2 of the bedrooms have no door) and the ones that are there are frosted glass and don't fit securely into a frame. So I wouldn't recommend going with anyone you wouldn't want hearing EVERYTHING in the bathroom. Because there is no door between two of the bedrooms and the pool the pool pump (which is constant) was quite loud. The main bedroom is directly over a loud restaurant which plays loud music into the early hours. Luckily we had bought earplugs. The main issue we found with the properly was the significant lack of storage. The main bedroom is the only one with any hanging, which is a rope with hangers. The two smaller bedrooms have two small bedside tables each. That's it! We were living out of our suitcases which wasn't great. There weren't even hooks for anything. The kitchen isn't really designed for cooking and the cutlery and crockery were limited, although Nico would have sorted anything else we needed. The restaurants nearby are pretty but very expensive.

We were staying in the three bedroom suite with pool. The decor is done nicely. The best thing about Secret Gem is Nico, who is very friendly and lives on site. He was able to sort any issues (we needed mugs bigger than espresso cups for tea and he brought some for us) and will help with your baggage. Chris also arranged lots of taxis for us over WhatsApp. The breakfast is good - an egg dish, yoghurt/rice pudding, a pastry, fruit (mainly apples) and bread with marmalade or honey and orange juice. There's no choice, although you can request vegan/vegetarian and they accommodate for allergies and intolerances. The earliest it arrives is 8am as its made off site, but on the days we left early Nico just popped it in the fridge. The eggs are quite cool by the time they arrive but easily heated in the microwave. The bins are emptied daily and the floor swept, with one big clean in the middle of our week long stay. You can drink the tap water, which isn't the case for the rest of the island.

Stayed in May 2024

NOT a dislike - but the walk down (& up) from Oia is strenuous - not for the faint hearted.

A unique seaside experience overlooking a working harbour, glorious sunset views and delightful accommodation.

Stayed in May 2024

I felt the pictures of the size of our room was deceiving online, but we were very comfortable and enjoyed our stay!

The breakfast was a wonderful addition to our stay!! And the view was INCREDIBLE. I would highly recommend staying here & will most likely visit again!

Stayed in May 2024

A small plunge pool on the terrace to cool off

All Brilliant

Stayed in May 2024

Not so easy accessible - from Ammoudi Bay to the house there were quite some steps, and in order to get to Oia Castle you have to climb all those steps (Oia Steps). We had rented a car so we could have more flexibility, but parking also seemed a bit problematic especially when many people drove over to enjoy the sunset.

Waking up every morning with such amazing view was priceless, the room was nice and we also had a terrace. We enjoyied every minute we spent there.

Stayed in May 2024

Small room, we didnt have anyone to clean our second day and third we left. There is no parking options. We dont mind walking all the way down, but I can understand people who did…

It was amazing location, but you should have a car. Than there is a big chance it’s going to be damaged because of lots of people come there to watch amazing sunset. It is unique experience, but our room was small. Very nice and cozy, but from the pictures we had different idea. Anyway this experience was great! I would recommend to have a microwave in the room, as AMAZING breakfast is quickly totally cold. We loved that place and had great time there.

Stayed in May 2024

It’s not a dislike but more of a reminder. The hotel is at the bottom of the stairs. Buy snacks, drinks etc at the top before making your way down. Also, phone signal is extremely poor/non-existent at the bottom, check in instructions should be made a little more clear.

Super spacious, absolutely amazing location. Nikolas really couldn’t do enough for me, he was extremely helpful and polite. Sunset in the hot tub was amazing.

Stayed in May 2024

Wonderful place to spend unforgettable days. The staff member Nick is exceptional. So grateful for our stay.

Stayed in May 2024

Nothing

Loved the location and the views from the suite and terrace. Most beautiful sunset I have ever experienced without any hustle-bustle of the crowds. Nikolas is a great host and regularly checked if we needed something and swiftly arranged it.

Stayed in May 2024

The location was amazing but we were never informed that there were building constructions happening next door and around us. Would have been nice to know in advance. We booked this place to get away from all the noise on top of Oia

The location was amazing

Stayed in April 2024

Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Very good homemade breakfast served in beautiful baskets with food and juice more than I could eat …waiting for me every morning …. even though ones I woke up too late ( after 12:00) The owner Nikos, was very friendly and helpful!!! Great location !!! with view to the best sunset in Oia, plus the option of 3 fish restaurants just in 1 min walking distance. I hope to be back soon for my next visit in the future!!! The best experience for someone who needs a good relax and escape from every day routine .

Stayed in April 2024

Right on Ammoudi Bay with excellent sunset views. Also very comfortable.

Stayed in April 2024

Room size was pretty small.

Location of the property and the host Nikos was very helpful. It has the best sunset view from your balcony.

Stayed in April 2024

Breakfast was brought to me and the views were breathtaking. I would definitely come back

Stayed in April 2024

Bathroom did not have shampoo holder Tp holder or curtain on the window to outside. TV was obstructed by the bed/rail-net.

Beautiful location, friendly host!

Stayed in March 2024

1. You need to take 500+ super high stairs to get to Oia. There are no taxis available. The taxi from here to airport is 15 EUR if you book with the hotel. 2. The rooms are great but in some of the rooms you cannot stand. They are great for 2-3 nights stay but after that we may feel claustrophobic.

Nick, the assistant manager Closeness to oia

Stayed in March 2024

1. You need to take 500+ super high stairs to get to Oia. There are no taxis available. The taxi from here to airport is 15 EUR if you book with the hotel. 2. The rooms are great but in some of the rooms you cannot stand. They are great for 2-3 nights stay but after that we may feel claustrophobic.

Sunset views while everyone will be cramming to see the same sunset on the staircase and in the Bay Area. Amazing staff especially Nick, the assistant manager who helped us always with a beautiful smile. Closeness to Oia if you can walk.

Stayed in March 2024

I wish I would’ve been told how I could get to the property without using their transfer services from Santorini airport. I walked the steps vs down the road because I didn’t know it was an option. I also think the pink couch should be reupholstered.

I loved breakfast and loved the location.

Stayed in March 2024

It‘s located at the bottom part of oia. If you don’t have any own way of transportation, then it’s a bad idea. You have to go up thru hundreds of steps. That’s the only downside.

The accommodation and services were far beyond our expectations. 🥰

Stayed in March 2024

None.

The property was nice and the host, Nikolas was very nice to us. We loved our stay in there. Thank you so much for everything.

Stayed in March 2024