The service yard behind my room (which greeted me every time I left my room) was a complete eyesore and not becoming of a 4* hotel with this nightly rate. It needs sorting out. The restaurant is overpriced. You can better food, more reasonably elsewhere. The gym is NOT a 'state-of-the-art fitness center - it is cramped with a couple of running and rowing machines with a yoga weight stand. The floor is grim. Make sure you get the room advertised - as I didn't. Thankfully, they upgraded me on arrival and I was very happy. This is a popular wedding venue hotel, so expect noise until midnight. This wasn't an issue for me. Overall, it's a great hotel in a jaw-dropping location. However, there are several areas around the hotel are tatty and need attention (for instance, no locks on public toilet doors, the gym flooring, the service yard, water features not working, worn balcony furniture, and paint peeling off walls, to name but a few) Thankfully I got a last-minute deal and didn't pay full price. If I had, I would have been disappointed. However, for the price I paid - and the view/location, I was very happy here.

The view is incredible (from my room, the restaurant and the pool area). The staff (front of house, restaurant and bar) were welcoming, courteous and friendly. The bed was super comfortable and the room was spotlessly clean. The inclusive breakfast was varied, tasted good, and was well worth the money. The plunge pool on the balcony was a nice touch and was serviced regularly. The location was fantastic for touring the island (hire a car - taxis are a rip off) and within easy reach by foot (20 minutes) of Imerovigli - but it's not lit at night, is steep and you'll need a torch. This didn't phase me.

Stayed in September 2024

Our room was amazing and had a view that looked like a dream. The staff was super considerate and did their best to make our stay perfect. They provided us clean towels and let us use the hotel facilities after checkout due to our flight being later in the day. We also got a 30 min courtesy massage for couples which was a really nice touch.

Stayed in September 2024

Need to use shuttles or hire car/bike

The location was amazing, and the facilities were excellent

Stayed in August 2024

Great location with lovely staff.

Stayed in August 2024

Best sunset ! Beautiful place , well kept

Stayed in August 2024

Main pool area can close down if there are weddings so you need to check this. There are other pool areas however the food service is slow.

Wonderful views. Clean and staff are wonderful. The best breakfast I have ever had at a hotel. They cook to order. Sensational.

Stayed in July 2024

Spa is non-existent/very small just to check the box of a spa. Staff felt a bit disorganised as the hotel, the restaurant and the spa are managed by different companies which makes it an uncomfortable experience for the guests.

Room was small but very comfortable. Views from the pool was great and staff were very helpful.

Stayed in August 2024

Pool cleanliness could be improved

Stunning location

Stayed in August 2024

Nothing

The staff were extremely professional. The view of the Caldera from the hotel were breathtaking. This felt like a world class hotel.

Stayed in July 2024

Pogled

Stayed in July 2024

Restaurant was a bit punchy.

Staff were superb. Loved the views. Nice facilities. Loved the plunge pool.

Stayed in July 2024

Breakfast was lovely. Location is quite remote and along a hiking path, you need taxis for most places.

Stayed in July 2024

We stayed at Rocabella Santorini for three nights in June and loved every moment. This was our second visit, and it just keeps getting better. The room was beautiful with amazing views, the breakfast was delicious, and the pool area was perfect for relaxing. The location is quiet but easily accessible to Oia and Thira by bus or taxi. The staff even helped us rent an ATV to explore the island, which was fantastic. We miss it already and can’t wait to return. Highly recommend Rocabella Santorini!

Stayed in June 2024

Rooms were not great, first room had the bathroom upstairs and the bedroom down in a dungeon like chamber below. Almost I Same to get your bags up and down the ladder stairs and a nightmare to use the toilet at night. The second room was ok but a bit dated and tired. The plunge pool was tiny like a square bath tub with no privacy.

Magnificent views in all directions and the staff were very good. The bar and restaurant staff were excellent and the the breakfasts were fantastic.

Stayed in June 2024

Wonderful hotel perfectly located on the caldera. What is amazing and unforgettable though is the kindness of the staff, their hospitality and absolutely perfect service over and above what’s expected!!

Stayed in June 2024

Windy Cold pool water Expensive resturant and bar in compare with other destinations in worldwide

The view

Stayed in June 2024

Perfect view of the sunset without obstructions and crowds. Several Infiniti pools. The staff.

Stayed in June 2024

I’m delighted because I pick up this hotel.Everything is excellent and the staff I don’t have words to describe it.I highly recommend it and even I just left I really want to come back.

Stayed in June 2024

You do have to get transport to different parts of the island, which the hotel are more than happy to do for you There isn’t many places in a 5-10 min walk away to get lunch or a drink

The staff were unbelievably helpful and couldn’t do enough for you. The hotel was spotless and had everything you need

Stayed in June 2024

There were spots in the bathroom, but I don’t mind that :).

This Rocabella Santorini Hotel & Spa was very good. The view was the best I have seen in my entire life. Breakfast’s where absollutely amazing, staff was helpful, roomservice was amazing.

Stayed in May 2024

One of the days the cleaners did not clean room well. And restaurant was closed for the season

The views where amazing, rooms excellent and because it was my birthday they did something special

Stayed in April 2024

The staff were exceptional

Stayed in April 2024

If I have to pick one then that has to be the delayed service for breakfast.

I love the location and the property in general. There were few issues but once communicated it was resolved fast.

Stayed in March 2024

None

The staff are very helpful and friendly. Hotel has a perfect view of the Caldera and it’s away from the city chaos. Very nice nice breakfast!

Stayed in March 2024