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Reviews of Porto Castello

Exo Gialos, Fira, 84700, Greece

#102 of 115 hotels in Fira

Guests' Choice

Review score

Based on 575 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    7.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They don't have any 3 pin phone or gadget charging option. They should have the option for the tourist. At least they can sell the converter at the reception area. Because any tourist from UK who can a not chage their phone and camera, they can not take the memories as well at the next they. It actually kill time. So they should sell this 2pin to 3 pin converter for the electricity supply.

    Its actually a value for money. Its a see side hotel. Best budget hotel i can say. They have a fre bus service from the hotel to Fira center which is nice otherwisethe taxi oe uber rate is high. Its a good initiative i must say.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Nice, clean, comfy, but smokey.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    The staff smokes in the hallway, and you will smell it in your Room :( absolute no go and the main reason for our rating. The doors do not shut smoothly and therefore, it will generate a lot of unnecessary noise thruout the morning.

    Clean Rooms, nice little balcony, Aircon. The Breakfast was also really good.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Friendly, helpful staff
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool restaurant was not open in September so food options are minimal at the hotel. But Fira has many options

    The staff were great, the free shuttle service into Fira town was a definite highlight as else you would need to hire a vehicle as the property is not in walking distance to any restaurants or shops. It is 3 minutes from a small boat yard and beach. The pool is a plus as that's all there is to do in the immediate area. The rooms are great, with a balcony, fridge & kettle & AC! very comfortable beds and great lighting in the room, a quiet area with 24 hour reception and taxie service

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much to dislike perhaps a bit outdated.

    Quiet and calm place with friendly staff.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the beach. Staff very pleasant. Airport pick up & port drop was a bonus. Delicious breakfast & lovely dinner at the pool restaurant. Perfect for our overnight stay.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Perfect stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was friendly and went above and beyond for us. Helped my partner when he had an injury. Quiet location so perfect for relaxing. 10 minute drive to the airport and to the center of Thira. Room was spacious and bed was comfy. Maids cleaned daily and the room was never dirty. Salt water pool was great. Food was always tasty. Can't fault our stay and would stay again.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Overall, amazing experience. Thank you.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just the noise at the hallway from other guests. Only one bar/resto available at the sea side.

    The balcony, the view, the distance from the beach. The staff are nice and friendly. Available option if you want to have bfast, lunch or dinner. The swimming pool is clean.The free trip to and from Fira. Due to its location, there are lesser people at the beach. They can also help arrange tours or the option to book for a massage.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Good value and not far from the airport.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    It's not near anything else, but you've got the beach, the pool, poolside food and a fancy beach bar. There was no shower head, only a wand.

    The beds were comfortable, the A\C worked well, the pool was salty, not chlorinated, you could get food at the poolside tables. (we didn't try the many breakfast options) Staff were flexible and accommodating. There is a shuttle between Fira and the hotel.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    You felt you mattered.

    Quite family well run.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Value for money - amazing food
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The breakfast was very tasty. Also we had dinner there souvlaki and mousakka were amazing. It was the best dinner I had in my whole trip.Also there is a beach nearby , it’s rocky but good to just chill and relax.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was located near a beach, had a lovely pool and really good breakfast! The location is lovely if you want a quiet place to stay. The hotel offers free shuttle to Fira (7min) that is every three hours from 08:30 to 23:30, they also provide pickup (08:37-23:37). Would recommend!

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Nice hotel but far from centre
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    The location

    Nice hotel and very clean rooms. Good the shuttle bus.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower

    Location was good. The swimming pool.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Amazing staff but the shuttle specifically the processes need to be improved
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    I have some feedback regarding the shuttle however, I would advise that you have a system to ensure that it functions efficiently. My first night I was the first to arrive at the stop (I arrived at 11.00pm more than 30 mins early) and yet did not get a seat despite the fact that I am disabled. Young boys pushed in front and myself and a family with 2 children were left to wait an extra 20 mins despite being the first 2 to arrive. You should have a sign or a bench up and MAKE IT EXPLICIT THAT IT IS A FIRST COME FIRST SERVE SITUATION REGARDING TRANSPORT.

    Staff were excellent, especially the elder gentleman working the Sun 4th August. He was very helpful and proactive when it came to finding me a shuttle (via my friends' apartment in Fira) in the late hours of the night.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely room and quiet location - transfer into Fira super easy

    Stayed in August 2024

  • Reviewed: 28 July 2024

    7.0
    Really nice and comfortable
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking situation

    Location

    Stayed in July 2024

  • Reviewed: 26 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The balcony view was not good.

    I liked the pool area.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent service by the hosts. They aldo have a shuttle service that takes you to fira center. You feel safe with them. They are friendly and always treat you with a smile, especially the lady and the man who were at the reception while İ was checking out in the morning.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    At night we heard our neighbors. There is no soundproofing

    Thank you very much. Friendly staff, good beach nearby.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Place was great value. Just did not like the mosquitos
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    Mosquitos

    Convenient to the city. Away enough but not too far from main attractions

    Stayed in May 2024

  • Reviewed: 11 July 2024

    9.0
    Highly recommend this place to stay!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely rooms with outdoor area and saltwater pool, and a beach nearby. It is located out of town but there is a free shuttle to/from Fira. Transfers services, additional cost but very convenient. Staff are lovely and willing to help with any questions.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    8.0
    satisfied with the stay however facility to pick and drop to guests should be at Fira Bus Stand.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights

    all was good.

    all were excellent.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    7.0
    Great rooms and staff. A little farther out of Fira than I would have liked to be.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a free shuttle into Fira, but it only runs every 3 hours. Walking into Fira isn’t really feasible and we have walked everywhere on this trip.

    The staff were great to work with. Very helpful. Helped us book a tour and transfers too. The pool was great!

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Give Exo Gialos a try with Portocastello
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We should probably have hired transport to get around Santorini

    This is an older family operated independent hotel. It’s in the Greek style and it’s lovely.

    Stayed in June 2024

Showing 1 – 25

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