Nothing

Everything but especially the attitude of the staff

Stayed in April 2024

For a luxury resort it should have more. - No Indoor pool - No Heated pool - No Jacuzzi on Spas - You could hear the guests celebrating at 12 AM in the room which made it troublesome to sleep.

Good hotel, facilities are great, close beach, very good food.

Stayed in April 2024

Air-conditioning was not working in the room so the room has an obvious bad smell. In our first 24h at hotel, we visited 5-6 times by the different hotel personel to understand the issue, each spent a lot of time with almost no opinion about the issue. Then they finally decided to call the technical service on the next day. It could have gone better by calling the technical service at the beginning of the incident or the problem could already be detected before we arrive while room cleaning. We spent a night in that room with a bad smell and high room temperature in summer since they could not offer a room after 16:00, although the reception works for 24h.

Food is amazing! Rooms are quite big, so great if you travel with children. They have a cozy balcony with nice view. All facilities and the beach are very close to each other. Great sand on the beach but waviness is changing day-by-day, so it depends on the direction of the wind. Nice roof bar with live music.

Stayed in September 2023

Kind of overpriced during the top season

Beautiful hotel, Nice atmosphere

Stayed in August 2023

All staff were exceptionally friendly and the hotel, pool and beach were spotless. The buffet was excellent the only negative was the lack of outside tables at dinner. The main restaurant was a bit like a canteen.

Stayed in September 2023

Similar to any hotel, there may be minor issues that arise during the busy season. However, when you have a dedicated hotel team committed to ensuring your stay is enjoyable, all these issues tend to vanish. So, once more, I'd like to commend the entire PortesLithos hotel team, including the manager, for their exceptional service.

The hotel is located on the beach and has almost all the facilities you need gym, spa, a la carte restaurant, playground, and a big pool. The rooms are big enough and the beds are comfortable. The view it’s amazing! The personnel is very kind and the guest relationship is very helpful. The hotel is paying attention to every detail and feedback coming from the guests and that’s something very valuable since if you find yourself in a challenging situation for sure they will take care of you and that’s how it supposed to be a 5 star hotel! Thank yo the entire team out there including Giota the guests manager. Well done . I strongly recommend this hotel to anyone who seeks relaxation and stress free:)

Stayed in September 2023

There is nothing that I didn't like. They always organised something to make you feel special and peaceful.

We enjoyed our stay at this lovely Resort, everything was at a high standard, the rooms very nice, spacious and clean with very comfortable beds and all the facilities that you need, the staff was kind, respectful and always there to help you and assure that you have everything. The food was incredibly tasty, with great quality, everyday we had fish, seafood, beef, turkey, all kind of fresh meats, sauces, salads and desserts, if you wanted to eat 100% healthy, you had plenty of options with grains, chia, vegetables, soups, etc. The pool and beach were great, they always cleaned everything and you had a lot of spaces where you can relax. On the beach you can find equipments for water activities such as jet skis, pedalos, boats, etc. There is a gym as well with a spa where you can book a massage. You have everything you need inside the resort, you don't have to leave it if you don't want to. The ultra all inclusive is definitely worth it, you get a lot of included stuff and at a high quality. It is great value for money. We will return, always, with pleasure. Sending my best regards to the staff, amazing people.

Stayed in September 2023

Beach with some stones, a little bit noisy

Close to the beach, fitness room, parking places

Stayed in August 2023

No such thing

The hotel is wonderful - great rooms, perfect food, amazingly friendly and positive staff, very clean, beautiful. I loved the cards, the pool and beach. Everything was so well balanced. There is a place for water sports that you may rent everything you want from wakeboard to paddle and jet. Highly recommend it.

Stayed in June 2023

While our stay was exceptional overall, the a la carte restaurant was a minor disappointment. Surprisingly, the buffet offerings outshined the fare there. We did encounter a few issues such as disrupted room lighting and a damaged mosquito net. Nonetheless, these instances hardly diminish the hotel's excellent rating.

Surpassing expectations, the recently renewed facilities were impeccably clean. The exceptional service and exquisite food, featuring authentic Greek dishes and delightful desserts, left a lasting impression. Ample sunbeds, live music events each evening, and the world's only beach bar with Janis Joplin and Buena Vista Social Club tunes made our experience truly unforgettable.

Stayed in August 2023

More food variety, except the restaurant on the beach which was exceptional food and serve wise, it s a must try at least 2-3 times per stay!

Everything went smooth from arrival to departure, just to simplify my comment here I would just quote what my kid ( 9 years old ) had to say most of the time on our stay: "This hotel knows what I like, because things happen my way!"

Stayed in August 2023

It would be great if there was more "children" food...!

The staff was amazing, very polite and helpful. The pool was great! The rooms were very clean and towels for the pool and the beach always available... I would visit the place again.

Stayed in August 2023

Room and food. Beach was good too.

Stayed in August 2023

…

everything was very nice this year too…

Stayed in August 2023

A lot of mosquitoes although it’s the same throughout Kassandra. At some point we had ants in our wardrobe after we reported it was cleaned. The sea was bringing a lot of sea plants to the beach in the first days but then the hotel cleaned it for the rest of the days it was clean. The pool extracted some yellowish stuff that made our white swimwear yellow.

Very clean, all brand new, very big room, very tasty food, Kind staff, want to mention Front office manager Panagiotis that checked us in. He provided very good service throughout our stay and as I was there for my honeymoon trip they organized a beautiful setup in the room! Gogo is worth to be mentioned here, the spa staff, Maria the waitress, Christina and others!

Stayed in July 2023

Great place! The staff is very friendly and very hospitable, making our stay feel like home! Rooms are cleaned every day and the mini bar is refilled. The food is delicious and has great variety of different dishes! Wine and cocktails were very nice!

Stayed in July 2023

We had a shared pool room and it was strangely designed - the bed and tv were squeezed next to the bathroom (an open one) and next to them was the couch with nothing on the opposite wall and this way half of the room looks almost empty and the other half looks cluttered. Some services were inconsistent - different bartenders prepared some drinks differently and you were not sure what to expect - sometimes it's sweeter, sometimes it's more alcoholic. Housekeeping was also inconsistent - sometimes the bed was barely touched, sometimes it was perfect, one time you get full set of shampoo and etc., the other day only half of the things...I didn't see any pattern...The sand on the beach could be cleaner. And the biggest problem is when everybody showers before dinner - water was not warm enough and that was almost everyday...I think just one day when we were a bit late it was fine...This is not acceptable for a 5* resort, you need to act on that matter, this is a beach resort after all.

We loved the cocktails. The food was good, but some things were tasteless. Breakfast is very rich. Place is very quiet, wasn't crowded, although at full capacity. There were enough sunbeds, we never had to search or wait for one. Evening entertainment was classy and very pleasant.

Stayed in June 2023

A lovely hotel, great food and helpful staff.

Stayed in May 2023

Honestly, I didn't like the fact the I must leave the property. But for sure I am gonna visit this resort again and again :)

Exceptional quality regarding the food, so many options to choose :)

Stayed in May 2023

Only thing what doesn't meet expectations is related yo food quality, in the rest I would recommend only with breakfast.

Stayed in May 2023

Our stay at Portes Lithos was great! Excellent value for money. The staff were all incredibly friendly and helpful. Big shoutout to Stathis, the chef, who looked out for us and our dairy-free dietary restrictions. At every meal he let us know what was dairy-free and what wasn't. The food was excellent, the room was very clean, and comfortable. Highly recommended if you're traveling with an infant as well- the hotel promptly provided a baby cot for us to use.

Stayed in May 2023

At the arrival nobody waits at the door to help us to tell where to park and where is the reception.

It felt like home, everybody is so nice and everything is fast and clean.

Stayed in May 2023

Not much to do around the area in terms of walking distance outside the resort. However do have coaches to take you to the city, which you need to pay for.

Loved the food being vegetarian (without fish and egg). Chefs looked after me, accommodating throughout my time there. Pool is fantastic. Aquarides are amazing, loved the Jet ski! Spa was relaxing. Beautiful beach and scenarios of sunset. Nice resort to walk around. Wonderful live music in the evenings. Very clean. Staff are friendly.

Stayed in September 2022

It is a relatively new hotel, well maintained, cleanliness everywhere. The beach is sandy, the sea has a portion of approximately 2m stones at the entrance, but then it is only sand, very pleasant. The beach is well maintained, enough sunbeds, always cleaned of sand. The food is perhaps repetitive in the morning but you have many choices at your disposal. In the evening it was varied and very good. The staff is very available and well trained, their attitude creates a relaxing atmosphere. The only thing missing is a more abundant green space with more flowers The landscaper was not very good at it. I recommend and wish them to evolve towards super10!

Stayed in September 2022