There is a lot of things to mention, first of all it’s the stuff friendliness and hospitality, we got a few gifts which we didn’t expect. We had a great suit which looked even better in real life than on photos. The location is good too, not too far from Heraklion where we landed.

Stayed in October 2024

excellent service, very tasty food, variety of dishes, plenty of vegetables, clean room and an extraordinary view from the window

Stayed in October 2024

From the moment we arrived, the warm hospitality of the staff made us feel right at home. The resort is beautifully situated along the coast, offering stunning views of the Mediterranean. The well-maintained gardens and inviting pools create a serene atmosphere perfect for relaxation. Our room was spacious, tastefully decorated, and equipped with all the modern amenities one could wish for, including a private balcony with breathtaking sea views. Whether you’re looking for relaxation, adventure, or a bit of both, the Peninsula Resort and Spa in Crete is the perfect destination. I can’t recommend it highly enough and can’t wait to return!

Stayed in October 2024

I loath to give a bad comment about the Peninsula but feel it's important to say one thing. The food was not the best. Most hot dishes were rather cold or only just warm. That's a great shame. This is why I rate the hotel 9 and not a perfect 10

The service from the moment we arrived was superb. We arrived 2 hours early, and we're given access to the restaurant straight away. We were then allocated our room 1 hour early. On departure, we were allowed to stay on after our 11am departure time. The reception desk didn't remove our All inclusive tags so we still had access to the restaurant after our departure time. We were given 2 little gifts of honey at check out. ( fabulous service). It was a 2 night break for my wife's birthday and she was given a beautiful chocolate birthday cake. We also had a complimentary bottle of bubbly and a beautiful platter of fruit. Following these additional touches, we were also given a complimentary voucher for 4 signature cocktails. We used the vouchers in the piano bar and they were really made well and very tasty. Wonderful touches that really make a difference. The Peninsula hotel is just beautiful. fabulous surroundings. The views are wonderful. Some of the best we have stayed in. The hotel is starting to wind down for the end of the season. For us, this was perfect, not too busy. Our room was lovely and big, lovely comfortable large bed. The view from the balcony was beautiful. The pools were wonderful. We tended to use the salt water pool. It was quieter than the main pool near the restaurant, even though that wasn't very busy either. I could go on forever. To sum up our stay. Superb. We will definitely return again. Keep doing good things Peninsula. It makes a big difference. 5 stars could easily be given.

Stayed in October 2024

The first time we had a room with a private pool, it was amazing. We love to stay at your place, the location, and the food. This time we would like to express our gratitude to the hotel staff for their amazing support through our difficulties and health issues during the stay, Thank you ♥

Stayed in October 2024

Very nice services and products. People were nice, activities plenty and the view in my room amazing

Stayed in October 2024

A very pleasant and relaxing vacation. The location is great, everything you need is nearby: three beaches, shops, car rental, and an ATM. I also liked the kitchen, everything was delicious, the staff was very friendly, the territory was clean and incredibly beautiful. Thank you

Stayed in October 2024

Pool. Beaches. Sunbeds. Staff. Wi-Fi. Food. Access to beaches. Photographic access and views.

Beatiful and clean. Lovely food. Excellent WiFi useful For work purposes. Lovely friendly staff.

Stayed in October 2024

Beautiful all inclusive resort with amazing views. Rooms were beautiful with a sea view, friendly staff , clean , great food.

Stayed in October 2024

The buffet for lunch and dinner was amazing. delicious and with a lot of variety in each day. The locations was also awesome, near two beautiful beaches apart from several pools in the resort.

Stayed in October 2024

It was out second time in this hotel, and it was just as good as we remembered. Best part is maybe the excellent food, amazing views and atmosphere. Service saa really good. And again, the food! Best all inclusive where we have been. Every day different and tasty foods. Love the beach tsimento also, the water is amazing. Thank you, we will deffenetly ne back next year. We traveled with a baby (8 months) and everything went great.

Stayed in September 2024

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Dear Peninsula team, I spent 5 days with my friend at your wonderful hotel. I want to thank you for creating such an incredible experience here at Peninsula. It's PERFECT. The food is plenty, diverse, & delicious. The room is spacious, well-equipped, & relaxing. The outdoor areas are beautifully designed & spotlessly clean. And on top of everything, every single person who works here is generously kind & supportive. I would like to especially thank the amazing people at the reception desk. MARINA is a superhero. From the moment of booking, when I spoke to her on the phone, she has been finding & creating ways to help me & to make things work out. She's on top of her job & does it with utmost care & kindness. FOTINI is a goddess, dressed as this wise, caring, fun woman who makes me feel that everything is fine, taken care of, and I can just enjoy my time carefree. She is the gem & I am certain that you know it after her 20 years of service. TOMY is the sunshine. He is generous, loving, and the most friendly a human being can be. I also would like to thank all the people who cook, serve, & clean at the restaurants. They do it open-heartedly. The people who serve at the bars, who add an extra warm smile to every order. The people who clean our rooms & swimming pools, & other areas of the hotel. The clean & relaxed environment of the hotel wouldn't be possible without their devoted service. The folks in the animation team, who made it double fun every day & night by gathering the guests together, making them laugh & dance. And anyone else who is making this magic possible behind the scenes. I had the most wonderful stay at Peninsula. It far exceeded my expectations. I will definitely come back. Could you please send my gratitude & love to all the personnel in the hotel? Thank you. Much love, Safa.

Stayed in July 2024

The restaurant dinning hall is enormous and can feel overwhelming, however we were able to get good seat near the window overlooking the bay every time we dinned. There is only the one restaurant for all inclusive, so it would be nice to have an alternative environment to mix things up. We did end up going to Heraklion and eating out a few times. On the public beaches you do have to pay for the sun beds but they were free at the hotel beach. The hotel beach bar wasn’t part of the all inclusive but worth a little extra as the cocktails were far superior.

Fantastic views across the bay from our room as well as all leisure areas including the restaurant. This is the first time we’ve ever done all inclusive, so did approach this with some in trepidation, but pleasantly surprised with the choice and quality considering the numbers being catered for. Two pools and plenty of sun-beds it was late September so can’t comment on peck season. There are three beaches within a short stroll (although a bit of a climb back. The north side beach does have a lift part of the way) Two beaches are public and one is hotel, which is on a concrete plinth, perfect for diving into the clear blue water and problems with sand or stones. A lift is being constructed to this beach at the moment. It also has plenty of sun beds.

Stayed in September 2024

I recommend having small cars ( golf cars) for transportation within the hotel.

The Location was unique

Stayed in September 2024

The windows/doors to the balconies are not heat isolated. In the morning when the sun comes up, they are very hot and radiates the heat to the room,

Everything was very good.

Stayed in July 2024

quality of inclusive drinks package was variable A/C failed in our room and whilst all staff were very helpful, communication between front of house and maintenance was chaotic

great staff, location and catering

Stayed in September 2024

I did not like the repetitive music playing at every pool and beach as I like to read but I recognise that the majority of people may positively like to listen to music while sunbathing.

We had a great view. I am quite a fussy eater but there was sufficient choice every day to find something I liked. I also found the white wine to my taste. We particularly liked the 'beach' part. It was not a beach as such but, to my mind better, as it was perfect just to enjoy a cocktail from the beach bar, sit in the sun and then jump Into the very clear sea to cool off. But you do have to be relatively fit to access it as there were a few stairs to climb down to it.

Stayed in September 2024

Had to walk up a lot of slopes to simply get from my room to other place in the resort. Also the resort is pretty far away from town. The bus only comes every few hours so if you wanted to go to town, you would have to take a taxi which is 45 euros and back 45 euros. That’s already 90 euros for one round trip.

Food was good. The nearby beaches make it convenient but they are small.

Stayed in September 2024

N/A

Clean, friendly staff especially reception staff and great facilities multiple pools and private beach

Stayed in September 2024

staff

Stayed in September 2024

The people, food and location

Stayed in September 2024

There was nothing we didn’t like.

The staff, food and location was all amazing. It’s such a beautiful resort and we loved staying here for our honeymoon. We are already talking about coming back next year.

Stayed in September 2024

Nothing! Loved it all. If I had to make sitting up, I’d Wish the night time entertainment was a little more English than French, (ie the trivia) but honestly didn’t make a difference.

It was stunning! Swim in the seas or one of the several pools, it was wonderful! Good wash great and it had a large variety. My kids had the best time as did we.

Stayed in September 2024

The food was great, location is fantastic and the views are amazing

Stayed in September 2024