The only downside for me is that any 5* hotel and especially with a private pool there should be bathrobes in the room and there wasn't. Also due to the location (which we didn't mind at all) it would be good even if just a couple nights a week the restaurant opened later than 6pm as menu and food was wonderful from it.

The room with pool was excellent in size, quality and cleanliness. The staff were exceptional! So very relaxing and for a new hotel the grounds were mature and beautiful.

Stayed in September 2024

Aperolspritz (€14) a bit too expensive for this location. In Thira at a top location, you will pay 10-16€ for it, in Italy cc. 6-10 €, and in Monte Carlo at Cafe' de Paris you will pay 22 € for it.

For more foto an videos go @carolinaaaaaa26. Seventh time in Santorini, first time in this resort. It is a new resort opened in 2023 or 2024 (we have not seen it before). An excellent resort with excellent feng shui energy. Very friendly staff. Very good price-quality ratio (cc. €250/night for a room with a private pool). Resort is located on the east side of the island (Opposite the volcano) so that it has the sun from morning to cc. 16-17h (which is ok) resort is a little out of the way and needs its own means of transport (several rent-a-cars can be rented directly at the airport). The distance is cc. 15 min. from the airport and cc. 10 min. drive to Imerovigli. The resort has free parking. The reception is open until 11 pm, but they have a phone number where they can be reached 24 hours a day. The pool bar is open until 18:00h and offers enough dishes for lunch (it is a bar and not a restaurant, so the dishes are also suitable for that). I can only praise them for the first season of operation. Keep it up Palm Island Suites 👍

Stayed in September 2024

There is nothing we didn’t like apart we wish we could have stayed longer! 😊

Firstly, when we arrived we were offered welcome drink and taken to our suite. Room was beautifully located near a cliff which just added to private atmosphere we were looking for. We booked junior suite with a private pool which just had perfect temperature for nice hot weather we were lucky to have. Room was always clean and towels, coffee pods, and water were daily restocked by lovely women named Maria. When comes to breakfast there is a lot to satisfy everyone (fresh pastries, coffee, juice, variety of eggs, and Greek yoghurt with fruit). The location is perfect if you are looking for an escape from busy crowds and city - peaceful quite and breathtaking sea view is must (and we did not mind to take 10 mins drive to city if we needed a change of scenery).

Stayed in September 2024

Nothing nearby , No safety deposit box

Lovely room, lovely place, staff were brilliant excellent breakfast, only down side miles away from anywhere. We didn't hire a car so was €30 each way for an evening out. No shops, bars, and restaurants (after site closed at 6pm)

Stayed in August 2024

Staff very kind and helpfull, suggested an excellent boat excursion. For 10 nights and for my family of four we've choosen a suite with 2 rooms, and it was a great decision. Two nice bathrooms, well equiped and spacious rooms a very comfortable living room, and last but not least a great balcony to enjoy the warm evenings. The location is very good, it is mandatory to have transport, but is really close to Fira and at 10 minutes from OIA. Really enjoyed the relaxed breakfast. I definitly recommend Palm Islands Suites.

Stayed in August 2024

Room could have been cleaned more thoroughly but other than that there was really nothing to dislike

We stayed at Palm Island Suites for 4 nights while on travels around Santorini, South of Greece and Peloponnese. This was first part of our trip. The hotel is set in a very peaceful location with amazing views of the sea, sunrises and moonrises. We really enjoyed our room and private pool. The location was very quiet. Great breakfast choices and food was really good. I would advise anyone staying here that you must rent a car as it is quite far from everything. The hotel restaurant closes at 6pm so bear that in mind. The hotel is almost new, it looks like it has just been built recently.

Stayed in August 2024

Beautiful view, quiet place really comfortable

Stayed in August 2024

There was no curtain or blind on the door by the bed to the pool which had a light on all night and no blind meant early wake ups from the beautiful blue sky. This door needs a blind

This was superb. We had the senior suite and felt so relaxed here with the plunge pool and the main pool was just delightful

Stayed in August 2024

Staff is great and exceeded expectations in kindness Location is unusual but still in the nearby of main city The place is quiet and peaceful

Stayed in July 2024

Nothing

It’s clean and like a newly house

Stayed in June 2024

The bar and restaurant service closes in the evening.

Great breakfast. Location was on the mountain, but it's close to everything. Need a car.

Stayed in June 2024

Quiet location, 10min driving distance from Fira. The facilities are new and very beautiful. Spacious and minimalistic room with private swimming pool.The staff was helpful and friendly.

Stayed in June 2024

Loved every bit of it

Exactly what I booked did not lie one bit amazing staff amazing transfer aswel

Stayed in June 2024

Limited amount of parking slots inside the facilities Extra charge if you want a different kind of coffee during the breakfast No bedside tables in the room

Silence in the night Spacious room Nice garden area with private pool Supportive staff

Stayed in June 2024

The room and view were beautiful and the staff were helpful.

Stayed in June 2024

No local shops / eateries/ or anything for that matte, had to hire a car to get about. Which was fine but an added expense. You had to be down before 10am for breakfast which we always feel is a rush when you’re on holiday.

All new / refurbished suites. Not many suites / own pool.

Stayed in May 2024

I can't think of anything negative, except that we stayed too short and didn't get to enjoy the place as much as we would have liked.

The hotel is amazing and perfectly in harmony with the environment, with an incredible view and a very beautiful design, especially the minimal rooms, which lack nothing but also the comfortable balconies with the private pool in each room. It exceeded our expectations by a lot, it is in a quiet area even though it is only a short distance from most attractions of the island. But what deserves a special mention is the staff, they were all impeccable from the first to the last and always with a smile. I also have to mention that the cleanliness of the place pleasantly surprised us since even the outside areas were always spotless despite the wind on the days we were there! We are already thinking about when we will visit again, and we have also recommended it to friends. Thank you for the hospitality experience you offered us, We 'll come again soon. p.s. the garden is amazing and the palm trees so impressive that they rightfully gave their name to the hotel

Stayed in May 2024

The place is quite new. If you are looking for a place that combine tranquillity and it is close to Fira you have found it. It is about 9 minutes drive from Fira, 10 minutes to the airport and about 15 minutes from everything you’d like to visit. You will have access to the pool (if you don’t prefer to book a room with a private one). The staff is outstanding, especially for Vangelis, he has given us tips for restaurants all over the island and will help you with everything you need, you can text him at any time and he will provide for pretty much anything. The place is romantic and clean, we loved it.

Stayed in May 2024

I was not able to go for a swim in the sea, it was still cold for me. And our stay was too short for us to explore everything.

Everything! We were looking for a quiet and romantic place for our short spring break with my partner and we chose well! I'm still excited! On arrival, the receptionist surprised us with a complimentary upgrade to the Honeymoon Suite, which even had its own outdoor river pool! I can still see the beautiful view from our terrace and feel the sea breeze on my cheeks. I loved the interior design and furnishings, I could tell how much thought had gone into every detail, giving it a feeling of pure luxury and elegance. As the hotel had only recently opened, I expected everything to be new and perfect, but the reality far exceeded my expectations. The staff made our stay a memorable one, they were very polite and helpful, they went above and beyond to make sure we were happy and comfortable, they even asked if we wanted to have a romantic dinner by the pool. That was really nice. They gave us some insider tips for exploring the local area - wonderful beaches and some cultural attractions within easy reach of the hotel. We only spent a couple of days at the Palm Island Suites, but it feels like we had all the time we needed to relax and recharge our batteries. I would highly recommend the Palm Island Suites to anyone looking for a pampering escape! And I hope I’ll be able to return one day. Evcharisto!

Stayed in March 2024

There was not a single thing that i would change!!

Being among the first guests to experience Palm Island Suites was a privilege that surpassed all expectations. From the moment we stepped foot into this brand new establishment, it was evident that we were in for a remarkable stay. Despite being newly opened, the level of service we received was nothing short of exemplary. The staff, although just settling into their roles, displayed a level of professionalism and hospitality that would rival even the most established hotels. From the warm welcome at check-in to the personalized recommendations for dining and activities, every interaction was marked by genuine warmth and attentiveness. Our one-bedroom suite was a haven of modern luxury, boasting elegant decor and state-of-the-art amenities. The attention to detail in the design and furnishings reflected the commitment to providing guests with a truly upscale experience. Additionally, the pristine cleanliness of the suite further reinforced the dedication of the staff to maintaining high standards. Despite being new to the hospitality scene, Palm Island Suites left no stone unturned in ensuring our comfort and satisfaction throughout our stay. Any minor hiccups that arose were swiftly and efficiently resolved, demonstrating the hotel's commitment to continuous improvement and guest satisfaction. Furthermore, the location of Palm Island Suites proved to be ideal, offering breathtaking views of the surrounding landscape and easy access to nearby attractions.

Stayed in March 2024

There is not a single thing that I could think of mentioning!!!

My recent stay at Palm Island Suites exceeded all expectations. From the moment I stepped into the one-bedroom suite, I was greeted with an ambiance of luxury and comfort. The suite was spacious, elegantly furnished, and offered breathtaking views of the sea that I could never tire of. The highlight of each morning was undoubtedly the breakfast spread provided by the hotel. From freshly baked pastries to a variety of fruits and hot dishes, there was something to cater to every palate. The quality and variety of options ensured that each day started on a delicious note. Moreover, the attention to detail and impeccable service provided by the staff further enhanced my experience. Whether it was arranging transportation or offering recommendations for local attractions, they were always willing to go the extra mile to ensure a memorable stay. The location of Palm Island Suites is also worth mentioning. Situated right by the sea, it offers a tranquil escape from the hustle and bustle of city life while still being conveniently located near popular landmarks and restaurants.

Stayed in March 2024

The rooms were dirty. The bed sheets were not changed before we got to the hotel. We advised the front desk who sent a housekeeper who was an older lady who claimed that she had changed the sheets, but when we showed her the sheets, they had other people's hair on them. She then changed the sheets for us. We then also advised the staff of the bug problem. There were dead ants all over the inside of the room. we also found ants in the bed before the sheets had been changed. Then we asked for bug spray to remove the ants and the insects that were entering the room the house keeper refused to give us the spray and refused for us to clean up the room using the hotels equipment. They have a handheld vacume that removed some of the dead ants. The hotel room floors never are mopped when advising the front desk they claimed that its the style of the tiles. I purchased floor wipes from the supermarket and cleaned up myself. We also purchased ant dust from the supermarket and sprayed around the hotel room to prevent any more bugs from entering. After this first stressful day and night, the remainder of the trip was pleasant because of the bar staff. However , the housekeeping was still very poor. Sad to see a modern 5-star resort with poor housekeeping.

Modern resort, big swimming pool designed to accomidate children as it is not deep. Wonderful bar and kitchen staff and front desk staff. These were very welcoming people. A quiet location away from the stress of Fira and Oia. Plenty of parking. Delicious food and drinks.

Stayed in August 2024

I got a suite with a really foul smell., luckily i can change the room the next day.. the pool is too cold to swim, its fine .. but the stay was really basic.. no amenities, not even dental kit was provided.. would not want to stay again.. but beautiful sunrise view 👍🏻

Its peaceful. The receptionist really take good care of us.

Stayed in May 2024

The location and the room was very empty feeling and not completely clean

The pool area was relaxing and clean

Stayed in June 2024