1 Karterados, Karterados, 84700, Greece
#2 of 19 hotels in Karterados
Guests' ChoiceBased on 160 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.0
Facilities
9.7
Staff
9.9
Value for money
9.3
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 September 2024
Christophe
United StatesOnly minor negative point was the rain shower head in our room was clogged quite badly - it likely needed a good decalcification. Other than that, we hated that we'd only booked for 3 nights ;)
Very nice hotel! We were met by Maria at the reception desk who went over and above to explain about the hotel, amenities, and things to see and do on Santorini. She even helped us book an afternoon catamaran cruise for the next day :) Our room was very spacious, with a large separate sitting area - way bigger than expected! Great pool area with lounge chairs, and bar with both drinks and light snack food options. Excellent breakfast! Very good location - only a couple of minutes from Fira.
Stayed in September 2024
Reviewed: 6 September 2024
Weckerle
LuxembourgThere should be a shower next to the swimming pool.
Stayed in September 2024
Reviewed: 5 September 2024
Annie
BelgiumNothing
Helpfull, friendly and enthousiastic staff. Small size of the hotel.
Stayed in August 2024
Reviewed: 21 August 2024
Gearing-grief
United KingdomThe fact I could not stay any longer.
The Hotel was amazing - a real slice of luxury on my trip, although it was only a brief stay this time, the receptionist Denisa, with her welcoming and friendly personality made sure it was a very memorable stay. As did all the staff. The hotel itself is very beautiful and well put together, the rooms are gorgeous and a pleasure to stay in, together with a very comfy bed. I was lucky enough to have a hot tub on my balcony overlooking the pool/breakfast area, also with a fantastic view over the island. Everything was very nice and clean and maintained to the highest of standards. I look forward to hopefully coming again very soon for a longer stay. Kindest Regards, William.
Stayed in August 2024
Reviewed: 19 August 2024
Jasmine
United KingdomIt would have been nice to have more variety of snacks at the pool bar, but even so, what was offered was delicious!
Maria was a lovely welcome host and so knowledgable about all of the best places to visit on the island. The hotel was beautiful and in a good location, only about a 10 minute ATV ride down to Fira town. The room was clean, all of the staff were friendly and the general atmosphere was welcoming. The bed was the best we stayed in, during our whole 12 day trip to Greece! Our flight home was in the evening on the last day, and the staff let us stay by the pool until it was time to go. We would definitely come again!
Stayed in July 2024
Reviewed: 19 August 2024
Christiana
CyprusThe hotel is located in the quiet area of Karterados, 5 minutes by car from Fira. Maria at the reception, welcomed us with a smile and gave us information about restaurants and activities. She also made us a reservation at a great restaurant in Pyrgos and arranged for us to have perhaps the best table to watch the sunset. Denisa, the other girl at the reception, also very, very helpful ❤️ The room was spacious enough for 4 people and spotlessly clean. The pool area was clean and quiet, ideal for relaxing. The pool is open until eight so you can see the sunset as you swim. Litsa at the bar is a bonus for the hotel. Always cheerful and willing to help. Litsa, we missed the margaritas :) If you rent a car, there is a comfortable parking space right outside the hotel. You made our stay in santorini even more magical and wonderful ❤️
Stayed in August 2024
Reviewed: 18 August 2024
Victoria
United KingdomAir con was a little loud.
Beautiful accommodation, we stayed in a suite room with a hot tube and it was fantastic. The property is a little out of Fira, could probably walk but we visited in August so it was too hot. However staff were great and booked taxis or offered us advice. Would stay here again if I returned to Santorini.
Stayed in August 2024
Reviewed: 17 August 2024
Sofia
CyprusMy stay was absolutely perfect. The staff were incredibly friendly and went out of their way to make me feel welcome. The room was not only spacious but also impeccably clean, providing a comfortable and relaxing environment. Every detail, from the quality of service to the cleanliness, exceeded my expectations.
Stayed in August 2024
Reviewed: 16 August 2024
Simone
ItalyEverything was perfect
Stayed in August 2024
Reviewed: 13 August 2024
Rasmus
DenmarkNever have we experienced such an incredible time as we did while staying at the Onyx Hotel & Suites. From start to finish, our stay was nothing short of extraordinary. The pool area was immaculate, with an abundance of comfortable loungers and attentive staff who were always ready to bring refreshments with a smile. It was the perfect place to relax and unwind, and we couldn't have asked for a better atmosphere. Maria and Denisa are, without a doubt, the best hostesses we have ever encountered. Their warmth, professionalism, and attention to detail made us feel truly special throughout our stay. Combined with the rest of the exceptional staff and the luxurious facilities, our time at Onyx stands out as one of the best hotel experiences of our lives. The team's dedication to quality, comfort, and the finer details made every moment memorable. Staying here was worth every penny, and we cannot recommend the Onyx Hotel & Suites highly enough. Thank you once again, Maria, Denisa, and the entire Onyx team, for everything you've done for us. We can't wait to return. Camilla & Rasmus
Stayed in August 2024
Reviewed: 11 August 2024
Weronika
PolandBreakfast was ok but nothing special
The staff was amazing!!! Would recommend places for dinner, day trips etc. Very lovely people. Clean and big room.
Stayed in August 2024
Reviewed: 6 August 2024
Morgan
New ZealandGreat facilities in a quiet and private area. Amazing staff that were always available to help with great recommendations. Would highly recommend
Stayed in August 2024
Reviewed: 5 August 2024
Louis
United KingdomNothing
Pool area Incredibly friendly staff Extremely comfy bed Stunning room
Stayed in July 2024
Reviewed: 25 July 2024
Daniella
NetherlandsI booked the hotel for my parents and the hotel provided great assistance, prior and during the stay. Although their flight was delayed, the transfer service requested was delivered exceptionally. They tracked their flight and welcomed them to Santorini with a comfortable and spacious vehicle. Throughout my parents stay, I only heard good things about the hotel. It was definitely a very good find!
Stayed in July 2024
Reviewed: 22 July 2024
Chelsey
United KingdomMy only constructive feedback is that the drink prices at the pool bar are on par with the caldera view bars/restaurants and could be cheaper for residents (we’d have definitely spent more at the bar rather than at the local shop if this was the case).
We have just returned from Santorini and stayed at Onyx during our stay on the island. The location is perfect if you want some some tranquility away from the crowds in Thira, but equally a close distance when you do want to dip in. As its central on the island, the north and south of the island are in easy reach, especially if hiring a car or quad. Katia, Denisa, Litsa and all of the other staff gave us a typically Greek welcome with their friendliness, and they went above and beyond to make our stay special, from arranging airport transfers, restaurant recommendations and reservations to car hire. We couldn’t have asked any more of them and they were all fabulous! The rooms are very clean, and high standard with a greek contemporary vibe, the pool area is just as lovely! Breakfast was simple continental, with a small hot food offering (eggs & bacon/sausage), but the food was lovely and enough to start our day. The Greek salad we ordered at lunch time from the pool bar was everything we love about Greek food. We had an amazing stay and would absolutely return and recommend in a heartbeat!
Stayed in July 2024
Reviewed: 19 July 2024
Alexandria
United KingdomOnyx hotel was such a lovely little hotel, amazing rooms, great pool area, friendly and helpful staff with great recommendations. It was a 25 min walk to Fira which was nice after an evening out. Will definitely be returning.
Stayed in July 2024
Reviewed: 18 July 2024
Leah
United KingdomNone
Its very clean, peaceful and comfortable place to stay
Stayed in July 2024
Reviewed: 3 July 2024
Okad1816
FranceA little weird smell in the bathroom was the only downside. Otherwise, everything was perfect !
A great staff, helpful and very nice ! Thank you to them for all the help.
Stayed in June 2024
Reviewed: 30 June 2024
Michelle
AustraliaThe location is a little further out of Thira as expected but we enjoyed the daily walk. Room could use with a full length mirror :)
What a beautiful hotel, with exceptionally friendly staff that really make your stay not only comfortable but memorable. As soon as you walk into the door you feel the essence of a family run business. We were given so much knowledge and suggestions of the island we were never short of something to do. Both Maria and Denisa are well connected and were able to help with booking the best tables at the best restaurants for us. The hotel itself is located 30mins on foot from the main part of Thira. We were able to rent a scooter and see much more of the island which did really make our stay. The hotel does a boutique vibe so you never feel like there is ever too many people and always able to get a sun bed by the pool. The breakfast is exceptional and the best we had all trip! Would highly recommend staying here and would definitely be back at our next visit to Santorini
Stayed in June 2024
Reviewed: 28 June 2024
Regina
United StatesI wish the pool was heated
Denisa, Maria, and Spyro are great. They made reservations for dining, were extremely friendly and hospitable. Location was perfect, but now that I’ve been to San Torini once, I understand that as long as you rent a car, it’s very easy to drive around the entire island
Stayed in June 2024
Reviewed: 22 June 2024
Sara
Sloveniaeverything was perfect
This hotel is amazing. The rooms are new, modern and comfortable. The staff cleaned the room every day. The breakfast is very good; you can choose between different fresh ingredients (eggs, fruit, Greek yogurt, Greek salad, different pastries, bread, juice and coffee). The pool is very nice and clean. You can get fresh pool towels everyday and also some snacks and cocktails (very good, by the way). The music by the pool is nice and relaxing. But the best thing about this hotel is the staff. Maria (and also all the others) are absolutely amazing; she was very kind, always smiling and always willing to help. We were on our honeymoon, and they upgraded our room to one with the jacuzzi for free. She gave us great recommendations for restaurants and activities; she helped us rent an ATV; she arranged for a taxi...Also, the location is very convenient (20 min to Oia, 10 min to Kamari, 15 min to Imerovigli and 10 min do Fira). The bus station is 10 min away by foot, and there are also good restaurants and mini markets nearby. Amazing & worth the price!!
Stayed in June 2024
Reviewed: 20 June 2024
Alva
Swedencosy, clean, very helpful stuff, you feel as you in your own villa! It was amazing!
Stayed in June 2024
Reviewed: 17 June 2024
Roisin
IrelandAmazing room, pool area was lovely and very clean. Staff were very friendly and were always happy to help.
Stayed in June 2024
Reviewed: 7 June 2024
Ritesh
United KingdomAll good here
Clean friendly homey
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content