Only minor negative point was the rain shower head in our room was clogged quite badly - it likely needed a good decalcification. Other than that, we hated that we'd only booked for 3 nights ;)

Very nice hotel! We were met by Maria at the reception desk who went over and above to explain about the hotel, amenities, and things to see and do on Santorini. She even helped us book an afternoon catamaran cruise for the next day :) Our room was very spacious, with a large separate sitting area - way bigger than expected! Great pool area with lounge chairs, and bar with both drinks and light snack food options. Excellent breakfast! Very good location - only a couple of minutes from Fira.

Stayed in September 2024

There should be a shower next to the swimming pool.

Stayed in September 2024

Nothing

Helpfull, friendly and enthousiastic staff. Small size of the hotel.

Stayed in August 2024

The fact I could not stay any longer.

The Hotel was amazing - a real slice of luxury on my trip, although it was only a brief stay this time, the receptionist Denisa, with her welcoming and friendly personality made sure it was a very memorable stay. As did all the staff. The hotel itself is very beautiful and well put together, the rooms are gorgeous and a pleasure to stay in, together with a very comfy bed. I was lucky enough to have a hot tub on my balcony overlooking the pool/breakfast area, also with a fantastic view over the island. Everything was very nice and clean and maintained to the highest of standards. I look forward to hopefully coming again very soon for a longer stay. Kindest Regards, William.

Stayed in August 2024

It would have been nice to have more variety of snacks at the pool bar, but even so, what was offered was delicious!

Maria was a lovely welcome host and so knowledgable about all of the best places to visit on the island. The hotel was beautiful and in a good location, only about a 10 minute ATV ride down to Fira town. The room was clean, all of the staff were friendly and the general atmosphere was welcoming. The bed was the best we stayed in, during our whole 12 day trip to Greece! Our flight home was in the evening on the last day, and the staff let us stay by the pool until it was time to go. We would definitely come again!

Stayed in July 2024

The hotel is located in the quiet area of ​​Karterados, 5 minutes by car from Fira. Maria at the reception, welcomed us with a smile and gave us information about restaurants and activities. She also made us a reservation at a great restaurant in Pyrgos and arranged for us to have perhaps the best table to watch the sunset. Denisa, the other girl at the reception, also very, very helpful ❤️ The room was spacious enough for 4 people and spotlessly clean. The pool area was clean and quiet, ideal for relaxing. The pool is open until eight so you can see the sunset as you swim. Litsa at the bar is a bonus for the hotel. Always cheerful and willing to help. Litsa, we missed the margaritas :) If you rent a car, there is a comfortable parking space right outside the hotel. You made our stay in santorini even more magical and wonderful ❤️

Stayed in August 2024

Air con was a little loud.

Beautiful accommodation, we stayed in a suite room with a hot tube and it was fantastic. The property is a little out of Fira, could probably walk but we visited in August so it was too hot. However staff were great and booked taxis or offered us advice. Would stay here again if I returned to Santorini.

Stayed in August 2024

My stay was absolutely perfect. The staff were incredibly friendly and went out of their way to make me feel welcome. The room was not only spacious but also impeccably clean, providing a comfortable and relaxing environment. Every detail, from the quality of service to the cleanliness, exceeded my expectations.

Stayed in August 2024

Everything was perfect

Stayed in August 2024

Never have we experienced such an incredible time as we did while staying at the Onyx Hotel & Suites. From start to finish, our stay was nothing short of extraordinary. The pool area was immaculate, with an abundance of comfortable loungers and attentive staff who were always ready to bring refreshments with a smile. It was the perfect place to relax and unwind, and we couldn't have asked for a better atmosphere. Maria and Denisa are, without a doubt, the best hostesses we have ever encountered. Their warmth, professionalism, and attention to detail made us feel truly special throughout our stay. Combined with the rest of the exceptional staff and the luxurious facilities, our time at Onyx stands out as one of the best hotel experiences of our lives. The team's dedication to quality, comfort, and the finer details made every moment memorable. Staying here was worth every penny, and we cannot recommend the Onyx Hotel & Suites highly enough. Thank you once again, Maria, Denisa, and the entire Onyx team, for everything you've done for us. We can't wait to return. Camilla & Rasmus

Stayed in August 2024

Breakfast was ok but nothing special

The staff was amazing!!! Would recommend places for dinner, day trips etc. Very lovely people. Clean and big room.

Stayed in August 2024

Great facilities in a quiet and private area. Amazing staff that were always available to help with great recommendations. Would highly recommend

Stayed in August 2024

Nothing

Pool area Incredibly friendly staff Extremely comfy bed Stunning room

Stayed in July 2024

I booked the hotel for my parents and the hotel provided great assistance, prior and during the stay. Although their flight was delayed, the transfer service requested was delivered exceptionally. They tracked their flight and welcomed them to Santorini with a comfortable and spacious vehicle. Throughout my parents stay, I only heard good things about the hotel. It was definitely a very good find!

Stayed in July 2024

My only constructive feedback is that the drink prices at the pool bar are on par with the caldera view bars/restaurants and could be cheaper for residents (we’d have definitely spent more at the bar rather than at the local shop if this was the case).

We have just returned from Santorini and stayed at Onyx during our stay on the island. The location is perfect if you want some some tranquility away from the crowds in Thira, but equally a close distance when you do want to dip in. As its central on the island, the north and south of the island are in easy reach, especially if hiring a car or quad. Katia, Denisa, Litsa and all of the other staff gave us a typically Greek welcome with their friendliness, and they went above and beyond to make our stay special, from arranging airport transfers, restaurant recommendations and reservations to car hire. We couldn’t have asked any more of them and they were all fabulous! The rooms are very clean, and high standard with a greek contemporary vibe, the pool area is just as lovely! Breakfast was simple continental, with a small hot food offering (eggs & bacon/sausage), but the food was lovely and enough to start our day. The Greek salad we ordered at lunch time from the pool bar was everything we love about Greek food. We had an amazing stay and would absolutely return and recommend in a heartbeat!

Stayed in July 2024

Onyx hotel was such a lovely little hotel, amazing rooms, great pool area, friendly and helpful staff with great recommendations. It was a 25 min walk to Fira which was nice after an evening out. Will definitely be returning.

Stayed in July 2024

None

Its very clean, peaceful and comfortable place to stay

Stayed in July 2024

A little weird smell in the bathroom was the only downside. Otherwise, everything was perfect !

A great staff, helpful and very nice ! Thank you to them for all the help.

Stayed in June 2024

The location is a little further out of Thira as expected but we enjoyed the daily walk. Room could use with a full length mirror :)

What a beautiful hotel, with exceptionally friendly staff that really make your stay not only comfortable but memorable. As soon as you walk into the door you feel the essence of a family run business. We were given so much knowledge and suggestions of the island we were never short of something to do. Both Maria and Denisa are well connected and were able to help with booking the best tables at the best restaurants for us. The hotel itself is located 30mins on foot from the main part of Thira. We were able to rent a scooter and see much more of the island which did really make our stay. The hotel does a boutique vibe so you never feel like there is ever too many people and always able to get a sun bed by the pool. The breakfast is exceptional and the best we had all trip! Would highly recommend staying here and would definitely be back at our next visit to Santorini

Stayed in June 2024

I wish the pool was heated

Denisa, Maria, and Spyro are great. They made reservations for dining, were extremely friendly and hospitable. Location was perfect, but now that I’ve been to San Torini once, I understand that as long as you rent a car, it’s very easy to drive around the entire island

Stayed in June 2024

everything was perfect

This hotel is amazing. The rooms are new, modern and comfortable. The staff cleaned the room every day. The breakfast is very good; you can choose between different fresh ingredients (eggs, fruit, Greek yogurt, Greek salad, different pastries, bread, juice and coffee). The pool is very nice and clean. You can get fresh pool towels everyday and also some snacks and cocktails (very good, by the way). The music by the pool is nice and relaxing. But the best thing about this hotel is the staff. Maria (and also all the others) are absolutely amazing; she was very kind, always smiling and always willing to help. We were on our honeymoon, and they upgraded our room to one with the jacuzzi for free. She gave us great recommendations for restaurants and activities; she helped us rent an ATV; she arranged for a taxi...Also, the location is very convenient (20 min to Oia, 10 min to Kamari, 15 min to Imerovigli and 10 min do Fira). The bus station is 10 min away by foot, and there are also good restaurants and mini markets nearby. Amazing & worth the price!!

Stayed in June 2024

cosy, clean, very helpful stuff, you feel as you in your own villa! It was amazing!

Stayed in June 2024

Amazing room, pool area was lovely and very clean. Staff were very friendly and were always happy to help.

Stayed in June 2024

All good here

Clean friendly homey

Stayed in April 2024