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  5. Reviews of Onyx Hotel & Suites

Reviews of Onyx Hotel & Suites 3 stars

1 Karterados, Karterados, 84700, Greece

#1 of 21 hotels in Karterados

Guests' Choice

Review score

Based on 133 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    8.9

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 June 2024

    10
    AMAZING , I recommend 100% for par
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    cosy, clean, very helpful stuff, you feel as you in your own villa! It was amazing!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Amazing room, pool area was lovely and very clean. Staff were very friendly and were always happy to help.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Nice relaxing clean place
    • Leisure trip
    • Solo traveller
    • Junior Suite with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    All good here

    Clean friendly homey

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    Peaceful stay, very nice breakfast, beautiful pool and quiet area! Staff is amazing ❤️
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    na

    The hotel is clean and new, the breakfast rich of fresh ingredients but what makes the difference is the staff, those people are absolutely gorgeous, they know how to deal with hosts, angels on heart!!! Maria at the reception il gave us so many recommendations, she made our trip marvellous, she is a great professional which combines work and put herself in everything she does, thank you Maria, you are the best! ❤️

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Absolutely smooth, comfortable and amazing, all made possible by the staff.
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast coffee choice is limited, I guess it’s made from powder with water. We had to pay extra to have a cappuccino which is more expensive than a bar within walking distance. Would be nice if they provide a coffee machine or make coffee for guests. After all we paid for our breakfast.

    The staff were amazing! Especially Denisa and Maria, our receptionists. They were smiling, welcoming and considerate. (Our experience in Athens was not like this) We arrived knowing not much about Santorini and they gave us a pro recommendation for all the things we can do here. They can also rent cars(at a cheaper price than airport) and book cruise for you. They prepared a surprise honeymoon cake I asked for which was absolutely delicious and pretty. They even gifted us a bottle of Greek white wine and upgraded our room. Thanks! You can feel they had a good training and their goal is to make you feel at home and enjoy your holiday with no worries. A good service is why onyx have a good review and stand out from surrounding fierce competition. As for the hotel itself. It is in the middle of the island, close to Fira and 20 mins drive to Oia. The room was cleaned everyday, bed was comfortable. Many choices for breakfast. Pool was pretty with progressing depth.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Beyond expectations! Thank you!
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 1 night

    Honestly, nothing.

    We recently stayed at Onyx Suites in Santorini and had an amazing experience. The hotel is modern, comfortable, and close to the airport, making it super convenient. The breakfast was excellent, with a nice mix of local and regular foods. The best part was the staff, they were incredibly kind and truly embodied hospitality. They helped us rent a car, gave us tons of great recommendations for restaurants and activities, and were always there when we needed them. This family-run hotel is a must-visit for anyone traveling to Santorini! Tom

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Beautiful place coupled with excellent and professional staff.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 5 nights
    • Submitted via mobile

    Amazing staff, Maria was always extremely helpful and kind as well as the rest of the staff. The room was exceptional, as well as the view from our hot tub. We stayed in 4 places on our greece trip and Onyx by far had the best breakfast. Housekeeping went above and beyond. Groceries and restaurants were a short walk or even shorter drive into town.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    A great place to stay in Santorini.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The location. Although it wasnt bad, it was not super close to one of the main villages of Santorini (Fira, Oia, etc) it was like 10 minutes by car or 35 minutes walk to Fira. A taxi cost 15 euros each time to Fira.

    Beautiful property with a great backdrop of Fira and the sea from the balcony. The hot tub was nice. Breakfast was good. They gave us a complimentary white wine bottle as well. The staff (especially Denisa) were super knowledgeable, helpful and friendly. Definitely recommend.

    Stayed in April 2024

  • Reviewed: 1 November 2023

    10
    VERY SPACIOUS AND CLEAN ROOMS
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect Very spacious and very clean room, The pool area it was amazing and the breakfast was very nice too The hotel it’s brand new it’s on the middle of the island so you can go everywhere between 5-15 minutes by car!!!

    Stayed in October 2023

  • Reviewed: 24 October 2023

    10
    It was a beautiful stay accommodated by some wonderful people. I will be going back!
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 4 nights

    I liked everything.

    Everything about this place was top quality from the people to the facilities.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    Beautiful location to celebrate a milestone birthday. The staff, the hotel 10/10
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain about here

    We loved that it was just as described on the website. Huge thanks to Tamta who provided us with lots of recommendations of places to eat and places to visit on the island. We had such a relaxed and action packed 5 days. Konstantina as well was a great assist in the lead up to our arrival. Both are huge assets to the hotel! Breakfast was brilliant, the room and hot tub was just a beautiful addition!

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 4 nights
    • Submitted via mobile

    The room and the staff.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Great value for the price.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The staff was very friendly and the pool was great. Nice location that was just a short walk to great restaurants and towns.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    We loved the hotel it was very clean and modern.
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything very quiet

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    That’s ok
    • Leisure trip
    • Group
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed

    Prepare breakfast for early checkout

    Stayed in September 2023

  • Reviewed: 4 October 2023

    10
    Would stay again on next trip but would stay there exclusively.
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Design if hôtel and rooms-very nice. All rooms face the pool in the center with breakfast/bar building. View of ocean. Tina and Tamta could not have been more helpful with arrangements for drivers, holing our bags til flight time. Really Excellent service.

    Very clean, modern facility, close to restaurants.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    10
    Beautiful accommodations! Wonderful staff. Very relaxing and lovely.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about. It is not located in the center of all the tourist attractions but not far away by taxi and less expensive.

    The staff was so warm and friendly. The room was thoroughly cleaned every morning. We loved hot tubbing on our balcony every evening and enjoyed the complimentary bottle of wine! The staff was super helpful in arranging our taxis and the sunset cruise we took. Pool was nice and I love that the hotel is small so it was not overly crowded. Complimentary breakfast was delicious as well.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    10
    Perfect from start to finish!
    • Leisure trip
    • Group
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were amazing, hotel modern and rooms clean and comfortable

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    I would definitely visit again. The hotel is in a great location with amazing staff.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very warm and accommodating. They were helpful from the moment we arrived. The room was very clean with just the right amount of space.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Excellent, small contemporary hotel.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 5 nights
    • Submitted via mobile

    The pool was a little cold.

    Excellent contemporary property around 25-30 min walk from Fira and around 10 minute drive from the airport. Tamta and the rest of the staff are super helpful and friendly, recommending/booking restaurants/taxis/trips. The property is very clean, with good-sized rooms and minimal design. Chilled vibe around the pool with plenty of sun loungers always available. The hot tub on the roof was great. Would recommend 100%.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Gorgeous little pearl in the middle of Santorini..
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing....🥰

    I love everything especially the receptionist both Tamta and Konstatina.. Tamta was so friendly and very attentive to our needs.. She even arranged another bed for me because I have slip disc which made my stay in Santorini very enjoyable since I was able to sleep well. We have been traveling to many countries and I can say that Tamta is one of the best receptionist we ever had. We felt as if we are not tourist because of the hospitality experience we got. Margarita on the other hand who is making sure that we have a very good breakfast was so accomodating. The suits are extremely spacious,what you see on the photos are what you get. I highly recommend this to everyone. And I will definitely come back to this hotel in the future..

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Great pool, nice staff and excellent accommodation
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Great new hotel. Lovely pool and quiet away from the hustle and bustle. Only 2km walk to Fira. Really modern. Breakfast was nice.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    A stunningly clean and beautiful family run hotel :)
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 7 nights
    • Submitted via mobile

    That we had to leave!

    What didn’t we like! The photos are an excellent replica to your living experience, an absolutely beautiful hotel with incredibly friendly and helpful staff to assist you during the stay. Not a bad word to say - THANK YOU!

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    If anything, breakfast could be served until a bit later

    - Excellent service at reception and pool bar - Pool area - Breakfast - Neat materials and details, nothing felt plastic or easily breakable - Quiet and relaxed location and still close to Thira - Good connected services with external providers (car rental, food delivery, etc)

    Stayed in September 2023

Showing 1 – 25

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