A. Gamba 32, Chania Town, 73100, Greece
#21 of 139 hotels in Chania Town
Guests' ChoiceBased on 294 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.8
Value for money
9.3
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2023
Richard
United KingdomNothing
Perfect location, just around the corner from the port. Staff were excellent and very friendly. Breakfast was fresh and tasty.
Stayed in September 2023
Reviewed: 14 September 2023
Anika
CroatiaEverything was perfect: location, staff, amenities, room! There was a lovely balcony and rooftop terrace, breakfast was local and delicious. Perfect place to stay in Chania center! We hope to come back to Off hotel again soon :)
Stayed in September 2023
Reviewed: 10 September 2023
Barry
United KingdomNothing
Quirkiness
Stayed in September 2023
Reviewed: 4 September 2023
Miriam
United KingdomExceptional stay - really lovely staff, thank you. Special shout outs to Maria and Joanna who were fabulous. Rooms were extremely clean and breakfast was absolutely outstanding. Thank you again.
Stayed in September 2023
Reviewed: 4 September 2023
Guilherme
SpainI stayed in the room outside the main property Room was a bit noisy ( no isolation with the ceiling on top and external areas) and you could hear the outside noise Room was a bit smelly due to humidity
Excellent and helpful staff: both Maria and Ioanna Super great Cretan breakfast and charming common areas Hotel is cute and cosy The room in original stones was charming
Stayed in September 2023
Reviewed: 31 August 2023
Catherine
United KingdomOnly issue was parking challenge!
Stayed in August 2023
Reviewed: 30 August 2023
Melissa
AustraliaNothing
Everything
Stayed in August 2023
Reviewed: 29 August 2023
Varouzan
United StatesRoom was not part of the main hotel, just a around the corner above a store. Was not a problem but also was not disclosed ahead of time.
Staff was very helpful and friendly. Room was clean and breakfast was good.
Stayed in August 2023
Reviewed: 7 August 2023
Andrew
New ZealandNothing.
We felt warmly welcomed and all staff were smiling and helpful. A lovely breakfast for all tastes - including freshly squeezed orange juice, cereals, freshly made pancakes, eggs on request, etc plus some yummy traditional Greek items. The room was delightful and suited the old town vibe perfectly. Location was excellent.
Stayed in August 2023
Reviewed: 1 August 2023
Joseph
MaltaNo complaints.
Room was squeaky clean. The high ceiling increases space a lot compared to a standard hotel room. So while we were three adults in the room, we felt we had ample space. Breakfast had a variety of offerings and all were fresh and tasty. Good range of options for gluten/lactose-intolerant people. Decaf coffee also available. Location was perfect. While the streets around the hotel are beautiful and lively the room windows shut all the noise out when closed. So don't worry about that. Maria and Aristea at reception gave us some tips for the trip. I.e. Where to go and what to see. We followed their advice and we are very happy we did so.
Stayed in July 2023
Reviewed: 30 July 2023
Michael
United KingdomNothing really.
Great breakfast in the morning WOW. Courtyard bedroom was perfect, very spacious and a great AC that work well. It wasn't noisy at all and was perfect for our little 1 night layover. Staff were super friendly.
Stayed in June 2023
Reviewed: 30 July 2023
Charles
United KingdomFriendly hotel staff, great setting, great breakfast
Stayed in July 2023
Reviewed: 28 July 2023
Katherine
United StatesAmazing location and kind staff. The room was very comfortable.
Stayed in July 2023
Reviewed: 26 July 2023
Michael
United KingdomBreakfast, the room, the staff, the location were all excellent!
Stayed in July 2023
Reviewed: 25 July 2023
Kim
South AfricaNothing all wonderful
Location was excellent being in the old town. Room clean and comfortable. All staff very friendly and helpful. Wouldn’t hesitate to recommend Hotel Off.
Stayed in June 2023
Reviewed: 25 July 2023
Andrea
AustraliaThere wasn’t anything we didn’t like
Loved the location right in the old part of town 100 meters away from the free public parking which meant walking suitcases to our accommodation was a breeze, our room (ground floor opening into court yard), the very friendly and helpful staff
Stayed in July 2023
Reviewed: 25 July 2023
Gianne
AustraliaThank you for amazing hospitality and care to all team. The staff were fabulous and very kind. The breakfast was unbelievable- fresh and local produce. The location was very close and safe to walk around. The staff go above and beyond- especially thanks to Aristea for organising everything for us.
Stayed in July 2023
Reviewed: 25 July 2023
Mary
AustraliaThe location was fantastic not right in the hustle but definitely close enough to get some peace but only minutes walk from the center. Parking close too! Breakfast was very good too.
Stayed in July 2023
Reviewed: 20 July 2023
Alexandra
United StatesI just wish it was a little more clear that you can’t drive up to the hotel and I wish they had carts you could use to transport luggage from parking lot to hotel
Everything. Such a lovely spot, great location. My daughter got sick and the staff could not have been more helpful
Stayed in July 2023
Reviewed: 18 July 2023
Barry
United KingdomFantastic location breakfast had a wide variety of choice all local produce
Stayed in July 2023
Reviewed: 16 July 2023
Biying
AustraliaNothing at all!
It’s such a beautiful hotel right in among the scenic old town of Chania, they offered amazing free brekkie and it’s like a work of art💙 fresh, homemade and well presented!
Stayed in June 2023
Reviewed: 10 July 2023
Milena
United Kingdombreakfast was very good with lots of local delicacies
Stayed in July 2023
Reviewed: 9 July 2023
Rachel
SpainBeautiful building with wonderful decor. We loved the roof terrace and terrace where breakfast wasn’t served.
Stayed in July 2023
Reviewed: 6 July 2023
Monica
NetherlandsBathroom was a little bit dated.
Nice hotel centrally located in old town Chania, beautiful rooftop terrace and garden.
Stayed in July 2023
Reviewed: 3 July 2023
Casazza
United StatesI loved how cute this hotel is! There are TWO terrace area to sit and relax. The rooftop is beautiful! I enjoyed coming here and watching the port while journaling and reading. The room was very clean. The location was fantastic! Very walkable and central to everything. The breakfast every morning was delicious. The staff was so helpful, they went above and beyond to make sure we were well taken care of. They answered all of our questions and made sure we felt at home. I really loved this cute hotel. It wasn't fancy. The rooms were very basic. It was very quaint and cute.
Stayed in June 2023
Donostia-San Sebastián, Spain
Glasgow, UK
Gdynia, Poland
Brive-la-Gaillarde, France
Prague, Czech Republic
Guadalajara, Mexico
Stokkseyri, Iceland
Hreljin, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content