Based on 330 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
7.6
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End of dialog contentReviewed: 11 June 2024
Christine
United StatesGreat Location!
Stayed in June 2024
Reviewed: 10 October 2023
Len
United KingdomSufficient breakfast. Excellent swimming pool. Good location opposite beach
Stayed in September 2023
Reviewed: 9 October 2023
Meabh
IrelandEnjoyed everything
In a great location. Had a great pool and staff were so lovely to speak with.
Stayed in July 2023
Reviewed: 27 September 2023
David
United KingdomCoffee making facilities, pool towels (or use room ones)
A really pleasant, attractively designed 2 star hotel not far from the centre. Quietish location with (expensive) mini market 3 mins walk away. Nice pool with adequate sunbeds. Room pleasant with comfortable bed, fridge, adequate bathroom (but smallish shower) and very nice balcony overlooking pool, with a table, 2 chairs and a drying rack. Linen and towels changes most days. Not coffee making facilities. Parking, although stated, is not on premises but easily found on roadside or free large carparks not too far away. It has to be said that driving in Fira, and other parts of the island, is not easy: narrow roads and erratic drivers. Need to be a bit bold and just go for it! If you want fruit/vegetables (variety and price) I would suggest a drive (walk?) to Lidl on southern outskirts of Fira.
Stayed in September 2023
Reviewed: 19 September 2023
Bruno
SwitzerlandNothing
Excellent hotel. Lovely room overlooking the sea. Great pool and very nice welcome
Stayed in June 2023
Reviewed: 17 September 2023
Hannah
United KingdomNothing major but the shower curtain was a little too small for the space. It didn't matter too much as the shower is a tiled wetroom.
Location was excellent as we were very near the centre of Fira and the main shopping area, transit hubs and restaurants without any noise or traffic. The pool was excellent and rooms cleaned daily. Staff were friendly and helpful.
Stayed in September 2023
Reviewed: 16 September 2023
Joseph
United KingdomThe shower was tiny had an actual curtain so it stuck to you the entire time you shower. As there was no proper shower door the whole bathroom floods with water when you’re showering
The pool area was stunning
Stayed in September 2023
Reviewed: 15 September 2023
Barker
United KingdomThe only thing is to have a kettle in the room and the shower could be bigger
The staff was lovely and friendly and they took an interest in where you should go..very helpful.
Stayed in September 2023
Reviewed: 4 September 2023
Simon
IrelandShower (and curtain)
Good location. Large balcony.
Stayed in September 2023
Reviewed: 29 August 2023
Emilia
AustraliaVery small room. Shower was small and water went everywhere. Toilet smelt like sewerage and stunk the whole room. No kettle provided or coffee. Had to pay extra money for a coffee in the foyer.
Nice pool. Very nice looking hotel and well kept
Stayed in August 2023
Reviewed: 25 August 2023
Susan
United KingdomThe triple room was quite tight for space, and we had an unpleasant drain smell from the bathroom.
The hotel was in a great location and had a lovely pool. The beds were comfortable. The staff were very friendly and helpful at all times. It was possible to buy breakfast there. Close to a local mini supermarket.
Stayed in July 2023
Reviewed: 23 August 2023
Randee
United KingdomNot enough facilities in rooms,
Accessible, near to local bus stations, restaurants and shopping center.
Stayed in August 2023
Reviewed: 22 August 2023
Lisa
IrelandShower was very small with a shower curtain around it, not very hygienic and rooms were a little outdated but clean with a fridge and large wardrobe
The staff were lovely and very accomodationg. I was solo travelling and they were very kind and helpful to me.
Stayed in July 2023
Reviewed: 18 August 2023
Lilibeth
United StatesShower too small, shower curtain touching my skin while showering.
Close to the center and bus station. The place is clean, bed comfortable, staff very helpful.
Stayed in August 2023
Reviewed: 16 August 2023
Jacqui
AustraliaSmall shower with only a shower curtain Needs a do not disturb sign for the rooms in case you want a sleep in
Great location super friendly staff Nice deep pool Very clean Great airconditioning Reasonably priced day trip bookings from reception Very quiet at night despite being so close to the action
Stayed in August 2023
Reviewed: 12 August 2023
Claire
United KingdomThe shower isn’t great - it’s too small and the shower curtain sticks to your body and water goes all over the floor!
Great location. Lovely pool. Really nice staff. Nice balcony off the room
Stayed in August 2023
Reviewed: 9 August 2023
Colin
Australianothing
looked fairly new and fresh-quiet and close to the Caldera
Stayed in July 2023
Reviewed: 8 August 2023
Jennifer
United KingdomThe smell of the shower curtain
The property is very clean,very accessible to everything and the staff are friendly especially to the lady(sorry i forgot to ask her name)
Stayed in August 2023
Reviewed: 3 August 2023
Dsouza
United KingdomIt would have been better if the AC would have been a bit higher as it was too hot 🔥.
Location was awesome, near by to all the amenities ,Staff was excellent , enjoyed our stay.
Stayed in July 2023
Reviewed: 1 August 2023
Anne
United KingdomN/a
A lovely hotel located within walking distance to Fira centre. Nice staff who offered a warm welcome and met every request. A special thank you to the lady (manager) who met everyone with the same warmth.
Stayed in July 2023
Reviewed: 30 July 2023
Lauren
United KingdomShower - was awkward to shower with the shower curtain
Fantastic pool and close to the main square with shops and restaurants. My little boy loved the dog at the hotel and the lady working there giving him chocolates!
Stayed in July 2023
Reviewed: 29 July 2023
Olivia
AustraliaNew Haroulas staff were so helpful and informative, George helped us with our luggage to our room and told us about all the local transport. Maria was so friendly and accomadating The pool was an awesome help for anyone travelling with kids
Stayed in July 2023
Reviewed: 26 July 2023
Nicola
United KingdomAbsolutely nothing we didn’t like about this property
The staff were so helpful and friendly, they went above and beyond for everything. The rooms were cleaned everyday it was spotless, the pool and views from the spacious balcony were exceptional. Lucy the hotel dog was absolutely gorgeous.
Stayed in July 2023
Reviewed: 25 July 2023
Kathy
CanadaThis is minor - but a complimentary bottle of water would have been nice upon arrival.
Excellent location. Easy walking to the caldera and restaurants!
Stayed in June 2023
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