The dip pools not being heated

The unique nature of the property, service

Stayed in May 2024

Super cool place to stay. Amazing breakfast and super friendly stuff. Elizabeth (if I am not mistaken) was super helpful and recommended us very good places to eat near by.

Stayed in May 2024

The rooms, the food, the service, the location, everything is excellent

Stayed in May 2024

Plunge pools in room small but the main pool more than makes up for it with a nice atmosphere and plenty of beds. The ledge to get in the shower is a bit wide and the floor can be a bit slippy once showered.

Staff were excellent. Reception team were so welcoming and the breakfast team were also amazing. It seems like a small group of staff so nice to see the same faces every day. The rooms are so nicely decorated and it is special touch to get turn down service at night as well as room cleaned during the day. They have options of spa treatments that we took advantage of and the team were really nice and professional as well as a fine dining restaurant in the courtyard in the evening who were very accommodating of our requirements when we ate there. Everything is very well kept and clean.

Stayed in June 2024

I couldn’t honestly make it better

This hotel is truly exceptional. We have stayed all over the world and this would easily make it into the top 3. One of the major factors that make this an exceptional hotel is the staff and the attention to detail throughout the hotel, especially the amazing breakfast. You are greeted with such warmth and truly genuine care. One staff member in particular Athanasia who worked on reception was a pure joy to deal with and went out of her way to make us feel welcomed. This hotel is relatively new but the management have excelled in their staffing choices and I am convinced this will be one of the most sought after hotels in Santorini.

Stayed in May 2024

Kind staff, wonderful place, best pool I have ever seen

Stayed in May 2024

Staff were incredible!!

Stayed in May 2024

None

Beautiful hotel - view from the pool 🤩! Centrally located in Fira. The service and staff were very friendly. The restaurant was also great - portion sizes were good and food was delicious. The breakfast was the best!

Stayed in May 2024

our shower flooded the bathroom every time we used it and it sometimes flowed under the door and in to the bedroom. Had to used up every towel we had to dry it every time and the bathroom always smelt damp.

good location, pool is amazing although slightly ruined by the other people who were there being loud and noisey all the time and taking lots of face time calls out loud. The staff were great and breakfast was also amazing every day!

Stayed in September 2023

No heat in the rooms, outside pools aren’t heated hot tubs, windows from bathrooms directly face the public street so there’s a lot of foot traffic and street noise, location is hard to find with car rental. We also dined at the hotel restaurant Selene, which was very salty and expensive for what it was (restaurant separate operation from the hotel that the hotel later acquired, IIRC). We’ve dined at Michelin restaurants all over the world and Europe especially, and this wasn’t quite Ip to par. The restaurant staff seemed a little inexperienced for an alleged Michelin star restaurant - they only cleared breadcrumbs once at the very end of the meal and we waited 20 minutes for water and bread, both of which we had to request. Big hullabaloo about the sourdough bread presentation (which was delicious) but we sat down at 8pm and only finished the sourdough bread presentation after 9:30pm.

Beautiful property in Santorini - I daresay the only true five-star hotel in the area. Beautiful grounds, lovely staff, great location a few minutes’ walk into town. We had an early flight out and got breakfast bags to go, which was nice.

Stayed in October 2023

The food itself was extremely expensive but that’s what you get at 5 star hotel

Perfect location very clean and breakfast was amazing !

Stayed in October 2023

The breakfast

The people who work at the hotel are wonderful They were helpful in every matter that I have asked them

Stayed in September 2023

Had to climb into the shower and I slipped and fell once. The taps were a mystery to figure out. We had ants.

Food was excellent. Staff excellent. Felt pampered. Staff very attentive. Courtyard was beautiful with nice relaxing music. Relaxing and peaceful.

Stayed in September 2023

The team are what makes this place, it’s one thing to build a beautiful property in a good location. It’s another to build a great team that look after all their guests. That flows through from concierge, to breakfast / pool team, cleaning and the car service Katikies offers all over Santorini. We’ve been lucky to stay in some of the top hotels around the world and this is one of the best we’ve been to. If you’re comparing Katikies to other options, just book Katikies.

Stayed in August 2023

It would be nice if breakfast was served before 08:00 and if the pool opened earlier than 11:00.

Staff was extremely friendly and helpful. Beautiful accommodations. Conveniently located within walking distance of shopping and restaurants, yet still quiet enough to get a good nights sleep.

Stayed in August 2023

The pool hours 11-6pm .. not sure why this the case but after a long day out it would have been so good to have a late afternoon swim .

Everything !! Stunningly beautiful hotel. I just can’t speak highly enough about this hotel and the staff. The rooms are spacious and the staff cannot do enough. Fantastic location close enough to everything but also very quiet. Rooftop pool is amazing.

Stayed in August 2023

Everything - the hotel and staff were incredible and made our holiday

Stayed in July 2023

too many steps with no elevator

staff

Stayed in July 2023

For people with mobility issues please note that there are huge stairs all over the hotel. From going to the rooms, breakfast, pool and reaching the lobby. I do not recommend to take such a risk. Restricted time of the pool

I recently had the pleasure of staying at katikies garden in Fira, Santorini, and overall, it was a fantastic experience. From the convenient location to the breathtaking views, there were many positive aspects that made our stay memorable. However, a few minor issues prevented it from being a perfect stay. The location of the hotel in Fira is undoubtedly a major plus. It offers great convenience, allowing easy access to nearby attractions, shops, and restaurants. Exploring the beautiful island was a breeze, thanks to the hotel's central location. Our room, a honeymoon suite with a jet tub, was absolutely amazing. It was spacious, well-appointed, and provided a tranquil atmosphere for relaxation. We particularly enjoyed the private garden area, which offered stunning views and allowed us to unwind in a peaceful environment. One aspect that truly stood out was the fantastic breakfast. The wide variety of options and the quality of the food exceeded our expectations. The hotel's attention to detail and commitment to providing a delightful culinary experience made each morning a delightful start to the day. While the pool offered a picturesque view of the sea, there were some shortcomings that need to be addressed. The limited number of lounges and tables available were clearly insufficient for the size of the hotel. On a couple of occasions, we witnessed guests arriving at the pool but leaving due to the lack of available seating. Increasing the number of lounges and tables would significantly enhance the overall pool experience. Additionally, the restricted time schedule for the pool was a disappointment. Opening at 11 am and closing at 6 pm seemed restrictive, especially considering the longer daylight hours in Greece. It would be wonderful if the hotel could extend the pool hours, allowing guests to enjoy the poolside ambiance and take advantage of the stunning sunset views, as we were able to do in Mykonos.

Stayed in July 2023

The breakfast took way too long. The hotel wants everything to be an experience, and we didn’t often have time to spend 90 minutes eating breakfast. Additionally, when I asked for a towel at the pool, the pool attendant said she would bring it to me, despite the fact that she was rolling one in front of me. I know the service is exceptional, but it sometimes it’s a little too much.

The pool was amazing, and the rooms were extremely spacious. The staff was very friendly. The food was also exceptional, and we can’t say enough positive things about the sommelier!

Stayed in June 2023

Nothing to write here.

Dear Team, Its been a week since we returned back from your warm and pleasant hosting. I am a frequent traveller across geography and I rarely write any reviews. But Katikies garden on the whole is amazing. So I thought I must write to you and say a Big Thank you! Excellent rooms, amenities, location and most importantly all staff are brilliant! We were there for our 10th wedding anniversary stayed for 3 days, couldn’t have been any better! The detailed follow ups prior to our travel from Katikies garden both experiences team and concierge team was splendid. The Yacht experience, free upgrade, special cake and most of all the care, thanks a ton for making us feel home and great memories we possess. Special thanks to Vasilis from the concierge , Mary and Michelle from Events /Experiences, Yacht team , Damien at the Selene Bar and the Chef at the Selene restaurant! Thanks to all! Overall treated us like family members! Thanks again for having has hold great memories!

Stayed in May 2023

Everything. From the staff, to the location--you can't imagine a more perfect place if you want to be close to everything in Fira and what makes Santorini great. I cannot say enough about how wonderful it was.

Stayed in April 2023

everything was great.

unique and luxe.

Stayed in April 2023

pools were a bit cold - we were there in April

beautiful comfortable rooms exceptional staff, especially manager wonderful breakfast - not to be missed

Stayed in April 2023