Nothing

We had a pleasant stay and great location with spectacular views. Thanks to Staff for taking care of us during our check in , for serving perfect breakfasts, room service. Staff accommodated our request for a small fridge in room.

Stayed in May 2024

I only wish that there had been a small refrigerator in the room and that there were more beds by the pool!

Amazing view. Great breakfast. Staff super hospitable to your every need and carried bags up and down the many stairs to the property/room. I liked the location as it was away from the busiest parts of the island (Oia and Fira).

Stayed in May 2024

Breakfast choices to improve

Friendly staff, Best restaurant and Bar manager in Santorini 🤩 and of course an amazing view from the hotel and room

Stayed in April 2024

There were a lot of stairs but that didn’t bother us. When you leave, you walk past other guests relaxing on their balconies and it feels a bit intrusive.

Everything about Iconic Santorini was perfect. The room was spacious with a very comfortable bed, a living room and two bathrooms as well as a balcony. An excellent breakfast was set up at the table on the balcony where we had a great view and every night a little sweet was left in our room. The room was immaculate and all staff were very friendly and helpful.

Stayed in September 2023

I think the pool area should be reserved only to hotel guests. It is too small. There was a group of (extremely loud and not very educated) external American guests that showed up and sat next to us: they literally invaded the space where we were sitting acting quite selfishly. That was very annoying to say the least. Now please don’t get me wrong, the hotel shall not be held responsible for other people’s behavior, but this is something to reconsider IMHO. Other than that, the property deserves its A grade.

The scenery, the staff (everybody from housekeeping to maintenance to F&B to management), the food: the whole experience actually. I have to say it was quite a unique trip, we will definitely come back. The people we met we so dedicated to making our stay unforgettable that we were considering buying an appartement at the property. What a honeymoon! We will never forget the kindness and all the small attentions that made our trip so exceptional. A massive thank you, with all our love and gratitude ❤️

Stayed in September 2023

The view and room were amazing. Everything was perfectly clean and beautifully arranged. A really flawless room in a beautiful location. The provided breakfast was as pretty as it was delicious. We were upgraded to the honeymoon suite which included an indoor pool/hot tub. It was unexpected and a great end to each day. We stayed four nights and wich we could have stayed longer, Highly recommended.

Stayed in September 2023

Pictures on Booking did not match the room and especially the “private” patio. Patio was not private, separated with neighbors by knee high flower pots, which staffed moved to give more room for our neighbors. The pictures online made it appear that the patio was two levels and private, but this was not the case, and was the main reason I spent around $1,200/night for the room. Also, the dinner was our least favorite of all the places we ate during our stay. There was very little taste to the lobster, mixed drinks were not very good, service was lacking, and overpriced for what we got. Internet was sporadic, with times of no service in our room. Staff said this happens from time to time, but couldn’t fix it.

Amazing location, and fantastic staff. Beautiful view, and super clean! Breakfast on our patio was great!

Stayed in September 2023

Everything was superb. I have nothing bad to say.

I can't say enough good things about this hotel. Everything was perfection, from the fantastic breakfast, to our amazing room, to the breathtaking views. With Fira & Oia being outrageously crowded, the location in Imerovigli was perfect.

Stayed in August 2023

We were blown away by the level of amazing service. I forgot my medicine bag in my room and Georgia brought it to the Ferry and sent it to Mykonos where we were staying. The breakfast, location view from our room, the layout of the rooms and service were spectacular!!!!! It was definitely one of the best hotels we have stayed.

Stayed in June 2023

bath room need remodeling

breakfast and view

Stayed in July 2023

More beds around pool (perhaps near bar) would be beneficial

Fantastic room (we stayed in the Loft Room), gorgeous views, amazing breakfast and lovely pool. Staff were phenomenal and the hotel completely made our stay! We loved the pool, staff were so helpful and when we had a late check out we could use the spa facilities and stay around the pool all day. Thank you Team Iconic! ❤️

Stayed in July 2023

Nothing

Best experience we have had at any location. The view was spectacular, fresh breakfast daily and amazing staff made for an exceptional stay.

Stayed in May 2023

I appreciate the below is not directly caused by the Hotel and may be out of their control but it is worth noting: - Our Terrace/Room was at the lowest level of the Hotel and the Hotel opposite had a Generator that was running with. a buzzing noise 24/7 which made relaxing our our Terrace a little less enjoyable - Obviously staying in a Caldera Hotel means you will have Loads of steps to the Room from street level so be advised for anyone with Mobility or Health issues. This applies to any Caldera Hotel with stunning views, so it's something to keep in mind.

- The Loft Room was amazing, Loved the GIANT Comfy Bed - The Heated Pool was a Treat - Loved the Stunning Views and Private Terraces - Hotel gave a welcome Bottle of Santorini Wine which was a lovely gesture - Breakfast delivered each morning was stunning, great choice and selection! - I had a Spa Treatment and the Therapist was very talented highly recommend - Great Location within walking distance of nearby Villages with Restaurants and Bars - All Staff were super friendly and really made our stay - Turndown Service each evening was a lovely surprise to come back to after Dinner - Music by the Pool was excellent for a luxury hotel, I loved that it was Ibiza style songs rather than the usual boring classical elevator music associated with luxury Hotels - Food by Pool was delicious, I am still dreaming of the Club Sandwich! Overall, it was one of the best Hotels we stayed in and I felt it was good Value for Money with all the little added touches and extras, they cared about your stay and always made the effort to chat and check on you etc. If I was returning to Santorini I would book again, but I would upgrade to a Room with a Plunge Pool/Hot Tub for added luxury.

Stayed in May 2023

dinner menu needs more variation

absolutely stunning property - great location, views, breakfast amazing!

Stayed in May 2023

So many steps. Did I mention so many steps up and down to the property? Still a great stay.

Location. Breakfast on our private balcony overlooking the caldera.

Stayed in May 2023

Clean, wonderful helpful staff

Stayed in May 2023

stunning property, striking views!

Stayed in May 2023

N/A

Everything

Stayed in April 2023

I can’t think of anything we didn’t like! The staff was so helpful and accommodating!! We so appreciated the arrangements of transportation for us in first class style.

Gorgeous, breathtaking view! Amazing breakfast and service! So many choices! We felt so spoiled each morning with such a selection of teas and coffees and juices and both hot and cold foods at breakfast time, delivered with a smile every morning at the time we requested. I think we tried everything on the breakfast menu during our stay and everything was delicious!

Stayed in October 2022

Breakfast was amazing...and no need to leave your room! Exceptional views and very helpful, friendly staff.

Stayed in October 2022

It was a magnificent experience. We had incredible views, with outdoor spaces specifically assigned to us so there was no concern for "trying to get a good spot". Delicious breakfast was included in the rate with so many choices. It was delivered to the room every morning based on your selected hour. You could enjoy it in your designated outdoor patio, as you take in the spectacular scenery. Above all, the staff was very pleasant, and they made sure everything was perfect.

Stayed in October 2022

everything

Stayed in August 2022

beautiful property and great location

Stayed in August 2022

no lift pool too warm

fabulous views

Stayed in July 2022